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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Colonie, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
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Reviews
Brian Cullum
No Dunkin I’ve been to can get the bakery/drinks coordinated. They never pull the bakery items, if they happen to 50% chance it’s right. How do they turn hash browns into this….
… moreMahi Koti
I stopped by to get a coffee and hash browns at the location on 1351 Central Ave. Unfortunately, the hash browns were completely burned and so hard they felt like a rock. Very disappointed with the food quality this time.
… moreNick Kelly
I usually don’t leave reviews, but this Dunkin consistently gets my orders wrong. Whether it be not decaf, or the wrong cheese on a sandwich. I always order online so it’s printed out, so either the just don’t read the labels or dont care. Avoid unless you like getting something different than what you order.
… moreS. Gunther
I visited this Dunkin’ to see if they could help me fix my drink. I had gone to a different Dunkin’ earlier, and my drink was too bitter. I wanted to see if they could add an extra pump of flavor to make it sweeter. The staff was extremely kind and fixed my drink, even adding extra ice and giving me a new lid. I am very grateful for their help. Unfortunately, I can’t remember the name of the girl I spoke to, but she had blonde hair and, I believe, blue eyes. Overall, I’m thankful for the service I received and would be happy to return to this location again.
… morePatrick Gagnon
Two guys up front made eye contact with me
Multiple times…whenever I went to speak they turned away and pretended to work. The drive through person had to literally tell them to acknowledge the customer. Dude if you’re too cool to talk to customers just go live with your mom until you’re ready to be an adult. Typical low level franchise employees.
… moreMultiple times…whenever I went to speak they turned away and pretended to work. The drive through person had to literally tell them to acknowledge the customer. Dude if you’re too cool to talk to customers just go live with your mom until you’re ready to be an adult. Typical low level franchise employees.
Andrea Bobersky
Once again super disappointed. About a year ago now I had a horrible experience with a staff member and vowed not to come back. I assumed coming back a year later she would not still be there and gave it a shot. I had to repeat my order in drive thru multiple times. I asked for a plain bagel with butter, and two double chocolate frosted donuts. When at the window I was given two different styles donuts, and I said “this is not what I ordered I did not touch them yet can I please give them back and get the donuts I asked for” and the lady said no and waved her hand as if to tell me to go away. I got home and realized my bagel had cream cheese and not butter. I brought the bag with the ticket back and showed them where it said butter on it, then opened the bagel and showed them mine had cream cheese. I asked for a new bagel with butter and with no words another lady snatched the bag from my hands and went to the back to make me a new one. Then another staff member handed me a bag and all she said was “I think this is for you” and walked away. Very disappointing.
… moreKay Graham
If I could say no stars I would. The staff really need to be retrained every time we get coffees they’re screwed up. Today they forget to put the coffee in my coffee! I was given milk and flavoring. Then when we brought it back the women wearing a shower cap decided to curse and argue with not only us but her manager in front of us!
… moreshakari Yogendran
Asked for less ice and got less drink instead! Never been to any dunkin as worst as this .i used come here all the time and they alwyas mess up my order one way or the other and it’s very frustrating tbh.
… moreMickey Angier
I have gone to 1636 central since it first opened. I have never had such bad service as the last year. Yesterday i got out of line and went to wolf Rd dd. Today i waited in the line at 11:30, decided to park and go in only to have to stand at the counter and there was nobody to take care of the counter. I heard a lot of arguing near the drive thru window. Left and tried the line again. I will be taking my business to wolf Rd from now on. I don’t have time to waste sitting in line without moving to place my order. Very poor service. I will give kudos the the young guy that has been there, i think he said 17 years. You need more workers like him
… moreJustYourDailyIdiot
Worst Dunkin ever. They always forget something from my order or don’t make it correctly. Decided to go again today and see if it’s better. Had a mobile pickup. Went to the drive thru and told the guy my name for the order and he said okay pullup. After 5 mins at the window he says he’s out of items to make 2 of my drinks. How does this location constantly fail to provide proper service? I was refunded but on a Dunkin gift card which is annoying
… more