

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Greenville, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
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Stopped by this morning at Dunkin’ in Greenville, NY thinking I’d grab a refreshing iced tea and a quick bite to kickstart the day. The iced tea? Fine. It’s iced tea—you’d have to go out of your way to mess that up. So, congrats on meeting the bare minimum, Dunkin’.
Now let’s talk about the bagel. I ordered an everything bagel but apparently “everything” didn’t include flavor, freshness, or cream cheese. It was like someone fished a frozen bagel out of a defrost tray, gave it a confused stare, and then left it on the counter for three days to ponder its existence. It was mushy, soggy, and somehow stale all at once. A true textural paradox. As for the cream cheese, I think I saw a whisper of it somewhere in the middle… but I might’ve just imagined that in my hunger-induced hallucination.
Still optimistic, I added a side of two turkey sausage patties thinking: “Hey, let’s get some protein in here.” What I got was… honestly? Unclear. Slimy, greasy, and tasting like turkey’s distant cousin who never got invited to family functions for good reason. I’m still not entirely sure what I ate. Might’ve been turkey. Might’ve been regret.
And just when I thought I was done—bam—the final boss: the drive-thru exit. I had to maneuver my car around not one but two massive craters that could swallow a compact sedan whole. If you ever wanted to combine your breakfast run with an off-roading adventure, this is your spot.
The iced tea survived. The bagel didn’t. The “turkey” left emotional scars. And my suspension system is currently writing its own Yelp review.
Would I return? Only if my GPS gets hacked or I develop amnesia.
“Food that feeds the soul, beauty that speaks volumes, and travel that tells a story always through the eyes of Italy Loves India.”
— Alyson Savino
The customer service at this location has always been awful.
I had another incident today, August 11, 2025 where there were three people working by the drive-through window (When I walked in, there were only Three cars for the drive-through window) They were goofing off, not paying attention to the counter. I stood there for a little while, waiting for someone to come and take my order. The girl that was tending the drive-through window I know she saw me twice and not once did she tell the other employees that there was someone at the counter
I ended up walking out and I did ask upon walking out if anyone Felt like working today
Again today, I called the 800 number.
I hope something gets done about this location
Because it seems like all they hire or people that goof off And people that used to work there that like to scream and use foul language and help themselves when they feel like it
Of course, some people don’t seem to notice that. They’ll stand in line sighing dramatically, make a scene over a lid not being snapped on tight enough, and then go home to write a scathing review about how their “day was ruined.” And yet—mysteriously—they’re right back here tomorrow ordering the exact same latte. Almost like the store isn’t actually the issue. Strange how that works.
It must take a lot of energy to keep up the routine: complain today, sip the drink anyway, then come back tomorrow ready to start the cycle all over again. Almost admirable, really. Especially since the coffee they supposedly “can’t stand” still disappears from the cup every time.
And let’s not forget—while the staff here are running around making sure everyone’s fed and caffeinated, some folks have the luxury of turning their coffee stop into their main source of daily drama. Must be nice to have so much free time, especially when someone else is out earning the paycheck that covers those daily lattes.
Meanwhile, the rest of us will continue to enjoy Greenville Dunkin’ for what it is: a dependable, hardworking team that makes sure we start the day off right. I’ll happily keep coming back—not to nitpick, but to appreciate the effort that goes into keeping this place running.