Vanessa Mayers
Unbelievably rude lady at front service desk, didnt look up to serve us, I said hi, can we be served please, she didnt look up whilst she counted coins.
When she finally looked up to serve myself & friend, I got a dirty side eye look!
I asked why she gave us the dirty look, as i was just asking to be served! My friend still got coffee, I would not spend my money there… too rude & obnoxious.
After we left, my friend confirmed she’s always that rude when she buys her coffees there!
Ill be sure to not recommend this location or buy anything from here!
… moreNess
I am a loyal Dunkin girlie. But I am new to the app and trying to order ahead. So I ordered today while rushing to my appointment. When I got there my order wasn’t ready smh. So I told them i ordered and I am still waiting – the lady proceeded to make it but I didn’t realize today was free donut with your coffee purchase- which I saw on big signs at the store—-(I ordered 2 coffees and 2 sandwiches). so I asked the lady(said her name was Fas) for the free donut to go with my purchase she said “no… u didn’t order it on the app”. I explained that I didn’t know , but I clearly purchased coffees and can I just get the free donut . She said “no” and proceeded to look passed me and speak to the lady behind me “how can I help you?”
Smh extremely rude. I asked again if I can please have the donut since I didn’t know I was supposed to order – and I was apologetic . She yelled “ no you should’ve ordered it on the app !” And started shaking the receipt aggressively in the air . And I hawked for her name. On the way out- other customers apologized on her behalf and said how mean she normally is —- I don’t think this is the job for her and she is a bad representation of what Dunkin is supposed to bring —-JOY
ALL FOR A DONUT- I just wanted to be a big back in peace . Never again am I going back to this Dunkin. Food was decent tho.
… moreMIRIAM LUGO-RODRIGUEZ
Very disrespectful and rude this Philippine lady who Works in this location today city mail carrier was requesting a plastic cup and she refuse to give the USPS employee a cup. The manager should know who hire and train better customer service. I witness that so sad. I would never go there again. Business like this should be grateful to our carriers.
… moreIsaac C
Always dirty and staff is constantly getting orders wrong. A small iced coffee and a donut was 6 dollars, such a ripoff this place sucks im never going back.
… moreOrhan Baba
Busy and popular a place. Parking lot is paid parking.
… moreluis canaveral
Good food but bad service, I ordered a small order and had to wait more than 15 minutes, in the end I had to leave without it since I had to take the train
… morehui chen
Tasty samgyupsal and good portion of kalbi, given the price. The only thing I wasn’t crazy about was the seafood pancake. It was kind of tough and doughy, instead of crisp and chewy, which is how it is at Kum Gang San. Also, not enough scallion or seafood in there. Service was excellent. We had a sweet lady who refilled a couple of our banchan that we were clearly enjoying without asking us 🙂
… moreScott K
Stopped for a late night coffee – fast and friendly service right as they were closing!
… moreSandra C. Medina
I have never had a problem in this Dunkin Donuts, until today. They messed up my drink and gave me an attitude when I asked for the right one. When I got the right one, it was half empty.
… moreArgyra Lapchuk
Good service. However, I ordered hot coffee with regular milk and received it with either cream or half and half.
… more