Steffany
I just want to share my bad experience this morning at Dunkin’ Donuts in Long Valley, I understand that no one likes to have a job so early when all you want is to stay asleep a little longer in your bed, my husband and I went to get a Cafe Latte and they gave us a regular coffee, to which my husband went to complain and say PLEASE change it because it was not what we ordered, to which the gentlemen who attended said they would not do it because we ordered a regular coffee, according to them. We always order a cafe latte because that’s what we like, it wasn’t until I had to get out of the car and go to the counter upset to tell them that they better give me my money back because I was not going to pay and drink a coffee that I did not order! They acted in such a rude way! They are two older adults, I respect older people, but respect should come from both parties, Hey! You were not going to be left without coffee just to change it! I’m sure the owners themselves wouldn’t have any problem helping customers, but as always, there are always those who think they own the business! If you want to start your day off on the wrong foot or just want to argue with someone, go to Dunkin’ Donuts in Long Valley! Have a wonderful day!
… moreLaura Ward Malizzi
I find Duncan’s coffee to be chemical based and acidic. But they are consistent
… moreSelom Achade
First of all, let’s be clear on one thing; I don’t like their food or coffee. BUT for the first time was enjoying myself at Dunkin Donut simply because the people there made me feel at home. I still don’t like the food but my daughter was so happy with the time spent at your restaurant; I will bring her back and please keep up the great service.
… moreW Gaffney
Ordered a Baskin Robbins 9 inch ice cream cake with custom writing. Went to pick up the cake a day later. Store was clean and well maintained. Wow, what a cake. Perfect. Really nice decorating and presentation. Had some last night. The cake and ice cream were top shelf. Delicious! Treat yourself right.
… moreKatie
Everything was too sweet. It was a waste of $10. My latte was thrown out as well as the iced coffee for my friend. Now I remember why I stopped going there 12 years ago. Go to Starbucks or even drive the extra few miles to the other Dunkin.
… moreJames Miller
Staff is very friendly. Even watched a staff member take the time to listen to a younger child try to give their order with patience and understanding. My order was made the correct way. Great Dunkin.
… moreDaniel Hall
Place stinks, they barely had any donuts on a Saturday morning and I had to wait nearly 20 minutes for them to tell me that. 6 employees and still a 20 minute wait. Inefficient and poorly managed…..it’s unfortunate.
… moreRonan
The chai tea latte I got wasn’t mixed properly and had some flavorings still unmixed in and at the bottom of the cup. It was pretty unpleasant to get to the bottom and then it just be bitter. I don’t get how you can mess this up.
… moreMary Cecere
Not a Dunkin fan usually, but stopped in to grab a treat for a little that I watch. I grabbed a frozen coffee and an amazing blueberry muffin. Great service.
… moreBrian Pawlak
It’s Dunkin donuts, all the same wherever you go. Quick service, friendly people. Are there donuts great? Not really, but hard to find any family run donut/bakery places anymore…
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