Nehal
We came to this Dunkin around 5pm to grab some donuts. It’s a small store for take out only, no seating area available. But the store was well maintained, clean, and decorated for the festive season. They also have a Baskin Robins ice cream section too for cone flavors and a fridge full of the pint tubs.
I was surprised to see they had whole lot of donuts and munckins still available at the late hours of the day. We picked the vanilla sprinkles and Boston Kreme. We got the donuts right away and checkout was a breeze. Both of them were still fresh and tasted good. The staff members were friendly and helpful. Hopefully we will stop by here more often when we are in the area.
… moreG Pacc
To the taller, older man who I’m assuming is franchisee: Your conduct during my visits has been consistently unprofessional and disrespectful. Humility and basic courtesy are clearly missing from your own code of conduct. I will not be returning to this location solely due to your behavior. Re-evaluate how you treat all of your customers.
… moreJaesun Lee
Ordered an Americano, tasted one of worst coffee ever. I asked exchanged with fresh brew coffee. But a guy refused it with bad attitude. Be mindful to stop by this place
… moreCarla Luna
I really love this Dunkin’! The staff is super friendly, and the customer service is great. The drinks are always made the same way every time—whether it’s a refresher, iced coffee, or frozen drink, they always taste delicious! Plus, they’re really quick with online orders. I’m usually there in less than five minutes, and it’s ready to go. Big shoutout to the team—you guys are awesome!
… moreTheresa Stanton
I recently ordered 2 separate times. Last week I ordered tea with milk and sugar. When I picked up my order and got to work I realized the tag said Tea but it was coffee. 3 days later I ordered a bagel with butter packets on the side. It came with 1 small butter packet, I asked for just 1 more packet of butter. After conversations with 3 people who could not figure out what to do the manager said it would cost me another 75 cents for a little packet of butter. I’d rather drive to another shop than go to this place again. The service needs a lot of work.
… moreKelliann McGarrigle
The older gentleman who seems like either a manager or owner is extremely rude. My sandwich was disgusting. The cheese was not melted the bacon was cold and chewy. It was in edible and we ended up throwing it away.
… moreAhmed Nasser
First get there no customers I had to wait to order later came this guy with the worst attitude he took my order my total was $24 I give him $100 he shakes hes head like Iam giving him Canadian dollar sir next time hang a sign that you don’t accept $100 bill don’t keep shaking your head anyway I pay with my card the food is fine but the place and customer service and the attitude is Zero not recommended
… moreDr77 777
Please do NOT buy anything from this Dunkin Donuts in Closter. I saw the male owner/manager blowing his nose, coughing in his hands and handling food afterwards. It was just DISGUSTING!! Therefore, I just walked out and left, and of course never coming back. Furthermore, He was arguing with every customer in front of me because the wrong orders his staff prepared, but He was always right.
… moreRosa Rojas
I was there this morning, trying to figure out how to use my rewards since I’m new to the Dunkin’ Donuts app, the older gentlemen who is either the manager or owner was EXTREMELY RUDE. Didn’t want to explain/help me with using the app or explaining how the app works. I rather go to Starbucks than this location.
… moreRobert johannemann
The owners don’t make the correct drinks so they can save money. I came in for a cappuccino blast that is not made with milk. I told him to not put milk because i didn’t like it the last time he made it and i knew that was the reason. It never comes with milk, been drinking this drink for the past 10 years. he said no because putting the coffee concentrate is to expensive. So i told him that’s not how it’s made. I called baskin Robbins corporate and they confirmed it does not come with milk. He refused to make the drink the way it’s supposed to be made and the way me, the customer would like it made to save money. So he’s most likely taking advantage of all his customers to be cost effective. Never will i ever give that store my money again
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