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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Totowa, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
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Dunkin’ at 580 US Highway 46 in Totowa | Coffee & Donuts Near You
Dunkin’ is proud to serve Totowa, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Dunkin’ locations in Totowa
/Totowa. Totowa, NJ. 410 Minnisink Rd. Open 24 Hours. 410 Minnisink Rd. Totowa, NJ 07512 · 580 US Highway 46. Open NowCloses at 10:00 PM. 580 US Highway 46.
Dunkin’ in Totowa, NJ United States – Apple Maps
View details about Dunkin’ in Totowa, NJ United States on Apple Maps. Address, driving directions, images, nearby attractions and more.
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Reviews
Hash browns were not crispy and quite stale.
Sandwich was not customized how asked.
Order taker did his job and was not at fault.
The people making the food need some quality assurance training.
… moreSandwich was not customized how asked.
Order taker did his job and was not at fault.
The people making the food need some quality assurance training.
Sun K
**UPDATED REVIEW**
I reported this issue to the corportate and the actual manager ‘Millie’ reached out to me and apologized about the issue. She said she did not work at that time when I had an issue. One of the worker said the older lady who made my coffee is the manager and her name is Millile but she is not a manager. All of their employee were not paying attention and handled unprofessionally. Hope the manager train them better for their business.
***********************
Original Reveiw
Since I live close by, this location was my go-to place for ordering breakfast, donuts and coffee for many years. However today, 11/13/2025 they become a terrible dunkin location and I will never go back there again.
I ordered the hot medium latte which is my go-to drink and I picked it up by drive-through. When they handed over the drink, I immediately noticed the weight is less than usual. Since I was in the car and there were cars behind me so I coudln’t do anything.
When I get home, I measured the drink right away, it was 10.80 oz. I looked up the info online and I found the medium hot drink size supposed to be 14oz. It is 90.71g differences.
I brought it back to them and explained this issue. NONE of them was appologtic even the manager name ‘Millie’. One of the employees named ‘Alex’ said he doesn’t see any problem for serving me in a very rude and unprofessional way. He confidently said they shouldn’t know how many ounces for each cup size which I could find very easily online by standing there. But they didn’t want to bother themselves to look into it and gave me very terrible attitude. The manager made me a new drink and I brought it back home and I measured again. It was 14oz.
This is SCAM. I paid for medium size but they gave me wrong amount(more like small size) in a medium cup. You might think it is not a big deal but IT IS. I have no idea how many times they tricked the customers by doing this. I am not sure the owner instruct them this way or All employees are just incompetent.
Please be aware of Totowa Minisink Dunkin is doing the SCAM to customers.
… moreI reported this issue to the corportate and the actual manager ‘Millie’ reached out to me and apologized about the issue. She said she did not work at that time when I had an issue. One of the worker said the older lady who made my coffee is the manager and her name is Millile but she is not a manager. All of their employee were not paying attention and handled unprofessionally. Hope the manager train them better for their business.
***********************
Original Reveiw
Since I live close by, this location was my go-to place for ordering breakfast, donuts and coffee for many years. However today, 11/13/2025 they become a terrible dunkin location and I will never go back there again.
I ordered the hot medium latte which is my go-to drink and I picked it up by drive-through. When they handed over the drink, I immediately noticed the weight is less than usual. Since I was in the car and there were cars behind me so I coudln’t do anything.
When I get home, I measured the drink right away, it was 10.80 oz. I looked up the info online and I found the medium hot drink size supposed to be 14oz. It is 90.71g differences.
I brought it back to them and explained this issue. NONE of them was appologtic even the manager name ‘Millie’. One of the employees named ‘Alex’ said he doesn’t see any problem for serving me in a very rude and unprofessional way. He confidently said they shouldn’t know how many ounces for each cup size which I could find very easily online by standing there. But they didn’t want to bother themselves to look into it and gave me very terrible attitude. The manager made me a new drink and I brought it back home and I measured again. It was 14oz.
This is SCAM. I paid for medium size but they gave me wrong amount(more like small size) in a medium cup. You might think it is not a big deal but IT IS. I have no idea how many times they tricked the customers by doing this. I am not sure the owner instruct them this way or All employees are just incompetent.
Please be aware of Totowa Minisink Dunkin is doing the SCAM to customers.
Ashley R
Stopped when I had an appointment in the area. They made my coffee perfect and my orders not the easiest. I was able to grab a coffee and gift card on my way home! Thank you for being so kind and friendly in the morning and taking the time to make my coffee perfectly
… moreRobert Young
Rude and rushed service inside. Careless with the donuts plopped the donut icing side down in the bag and couldn’t care less. If we wanted a plain donut we’d have bought that. Also attitude and rude with service. No greeting, no smile, felt like we were being rushed out by someone who didn’t want to work. Really sad the service experience here was so poor. Also the donuts were stale. Big bummer for such poor service from the franchise.
… moreNesma Saber
The drive thru was open and they didnt answer the speaker quickly so all i said was Hello Hello and he answered saying can give me a moment i said okay and he gave me my drink with pee in it because we tasted it and it had foam on top in a Refresher!!!!!!! This is beyond unacceptable and disgusting!
… moreMia S
Attention manager of this store hygiene is a must.
I stopped for a macha latte, this place is nice is clean, everything was fine till I went to the register and ordered s jelly donut, the guy at register has gloves on, but then takes money cards everything with gloves also my donut without a napkin protector discusting. What is the point wearing of Gloves
… moreI stopped for a macha latte, this place is nice is clean, everything was fine till I went to the register and ordered s jelly donut, the guy at register has gloves on, but then takes money cards everything with gloves also my donut without a napkin protector discusting. What is the point wearing of Gloves
Mohammed Islam
I ordered a capo and asked for very little milk, it was filled with milk to the brim. I asked if it can be remade and all they did was dump half of it out thinking I won’t notice.
I also tried calling to ask but the number online on all platform goes to a non working magic box number. This is the worst experience I had in the new year smh.
… moreI also tried calling to ask but the number online on all platform goes to a non working magic box number. This is the worst experience I had in the new year smh.
NARENDRA THORWE
Discrimination & Unprofessionalism at Totowa Dunkin’
On August 1st, 2025, around 6:30 a.m., I visited the Minnisink Rd Dunkin’ in Totowa with my friend. We were told we couldn’t be served because of a “system outage.” Yet, within minutes, we watched other white customers walk in and get served without issue.
When we went back to ask why, the staff suddenly said they were “accepting cash”—something never offered to us. My friend is white female and I’m Indian. The fact that we were the only ones turned away made us feel discriminated against, embarrassed, and unwelcome in front of everyone else.
To make matters worse, when I tried to report the incident, the store gave me an unprofessional Yahoo address instead of proper corporate contact. I later spoke with a Dunkin’ corporate rep named Ryan, who promised the owner would call me back. No one ever did.
This wasn’t just a bad customer service experience—it felt like discrimination, plain and simple. It is deeply disappointing to see this behavior at a brand as large as Dunkin’. The Totowa location needs accountability, proper training, and a serious change in how they treat people and the lack of follow-up only made it worse. Dunkin’ needs to do better at Totowa.
… moreOn August 1st, 2025, around 6:30 a.m., I visited the Minnisink Rd Dunkin’ in Totowa with my friend. We were told we couldn’t be served because of a “system outage.” Yet, within minutes, we watched other white customers walk in and get served without issue.
When we went back to ask why, the staff suddenly said they were “accepting cash”—something never offered to us. My friend is white female and I’m Indian. The fact that we were the only ones turned away made us feel discriminated against, embarrassed, and unwelcome in front of everyone else.
To make matters worse, when I tried to report the incident, the store gave me an unprofessional Yahoo address instead of proper corporate contact. I later spoke with a Dunkin’ corporate rep named Ryan, who promised the owner would call me back. No one ever did.
This wasn’t just a bad customer service experience—it felt like discrimination, plain and simple. It is deeply disappointing to see this behavior at a brand as large as Dunkin’. The Totowa location needs accountability, proper training, and a serious change in how they treat people and the lack of follow-up only made it worse. Dunkin’ needs to do better at Totowa.
Monisha Hussain
I don’t know whats wrong with the morning employees in this damn dunkin but just because they’re having a bad morning they want to ruin my morning too. I asked for a Medium dunkalatte and got a cup filled with milk. I asked them to remake it but instead they gave me the same cup with even more milk. I didn’t put the employees on the schedule and neither did I tell yall to clock in, so whats the problem? The drink literally calls for coffee milk and expresso.. whats so complicated about that? So damn ridiculous.
… moreMariella Ramirez
Bad service. Was very disrespectful and cursing us out while we ordered through the drive through.
… more