Dunkin’

  3.7 – 296 reviews   • Coffee shop

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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ramsey, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Long-running chain serving signature breakfast items & a variety of coffee drinks.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Dunkin' 07446

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Reviews

Monica
This is not my usual Dunkin’ of choice, but I have visited a few times in the past without issue. I hate to complain but today’s experience at the drive through was extremely disappointing. I was handed a hot chocolate in a defective cup; when I took it, the lid came off and the hot chocolate spilled all over my car and myself. The rim where the lid should attach was completely crushed, the cup was soggy, and the hot chocolate was not even hot (fortunately, given that it spilled on me).

Additionally, the foam on my cappuccino was unusual and concerning, unlike anything I have experienced before, and I strongly suspect it may have been soap. To make matters worse, my son’s bagel was so stale it was inedible.

Definitely won’t be returning to this location.
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Maged Adel
Extremely disappointed with the service and quality here. I stopped by at 7:20 AM for a coffee and a bagel, and it was a total waste of money. The coffee was cold, and the bagel barely has cream cheese—it was practically empty (see attached photo).
​The management is very unprofessional and the place is incredibly cheap with their portions. It seems like they take advantage of the morning rush, assuming people are too busy to complain. This isn’t the first time, but it’s definitely the last. Save your money and go somewhere else
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Ivan Sergienko (wheresJohn)
Stopped in for med coffee and 2 apple crumb donuts. Cashier look like she didn’t want to be there not friendly at all.
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jay feather
Drinks are always amazing but the food is always unbelievably COLD. It’s not fresh at all, every time I order it is ALWAYS cold. I always ask for extra cheese and bacon on my sandwich and pay the extra price but never receive it. I am always unbelievably disappointed every time I order here. Please make sure the staff actually COOK the food to ensure it is hot and fresh. It’s absolutely irritating that every morning I come to get my sandwich it is not freshly made.
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kristy
Horrible service. I asked for a Cookie cloud latte and with everything on it. You woulda thought maybe they would tell me they’re out of cookie crumbles before i paid. And they did not give me the proper lid aswell. Mind you this tastes like a regular coffee that i paid extra for since theres nothing extra on it. I’m so annoyed
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Miriam Diamant
While my coffee came out decent; I felt like the employees could’ve been a tad nicer.
They didn’t bother calling my number stating that the coffee was ready they just dumped it on the pickup counter among others (and disappeared) and we each just had to look through the labels on the cups to see which ones ours.. perhaps they need more baristas ‍♀️
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madhuri gaddam
I love dunkin and never I got such a bad coffee… i asked for caramel cappuccino regular small size and she just gave regular coffee. After I taste it, I asked her if it is caramel cappuccino and she recklessly added caramel syrup and gave me back. And that coffee finally was very bad. I was on my way to some place and stopped at this Dunkin, and completely disappointed. And my friend’s vanilla chai latte wasn’t also good.
However Crossiant egg and cheese was okay. This made my morning very bad ..

I go in this route frequently and some other day, I stopped here again for a coffee. This time it is good. Infact I loved it

I am happy that reviews work and maybe it can be that one day in the past my coffee wasn’t good. So cannot gueds whats the reason.
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Austin
Coffee only ever tastes burnt or has some chemicals in it. I’m assuming cleaning chemicals. The food also tastes like chemicals 9 times out of 10. I don’t think I’ve ever gotten food hot, just luke warm at best, most of the time pretty cold. This is no matter if you order on the app and go immediately or order in person. This is after a year coming here on and off. I started going to other dunkins and only go to this one because I live one minute away and I’m in a major hurry. Otherwise, I go elsewhere.

But seriously the almost constant chemical taste in everything concerns me. Next time I’m in a hurry I’ll just forgo coffee. It’s not worth it.
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Muhammad Fahmy
Good Coffee, Friendly Staff, Some Room for Improvement



What Works Well

Friendly Staff & Good Service
Many patrons mention that the employees are welcoming and do their best to make the visit pleasant. At the 114 Maple Ave location, for example, long‑time customers say the staff are “very friendly” and helpful.

Convenient & Clean
The locations have been remodeled or updated in many cases, which adds to the comfort. The interior looks nice, and overall cleanliness and organization tend to get favorable remarks.

Quality of Coffee & Familiar Menu
Regular customers say they keep coming back because the coffee is solid, and the usual Dunkin’ menu items (donuts, breakfast sandwiches, etc.) are consistent. If you know what to expect from Dunkin’, you’ll get it.



What Could Be Better

Speed / Wait Time Issues
At some locations (like the one on Hamilton Blvd), people report that orders, even simple items like hash browns, can take longer than expected. Sometimes the drive‑thru or order service feels slow.

Staff Attitude Is Mixed
While many staff are praised, there are a few comments from customers who felt discouraged by less friendly or less patient interactions, depending on the shift or time of day. For instance, one review at Maple Ave specifically called out an individual for being rude.

Crowds & Peak Times
Because it’s a go‑to for many locals, the shop tends to be very busy during morning rush hours. That sometimes leads to longer lines and slower service.



My Thoughts & Tips

If you plan to visit one of the Dunkin’s in South Plainfield, here’s how to get the best experience:

Go during off‑peak hours if you can (mid‑morning after the main rush, mid‑afternoon) to avoid long waits.

Use the Dunkin’ app ahead of time to place orders — it might speed things up.

Be patient if they’re using newer or recently remodeled locations; sometimes staff are still adjusting to new workflows.

If you have a friendly regular or barista you like, that helps — good service seems to depend somewhat on the individual crew.
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Eileen Erickson
My daughter went to this Dunkin’ Donuts in Ramsey Nj tonight sept 14th 2025 and saw bugs crawling all over the apple fritters and coffee rolls. All of there stuff is left out in the open. This is so disgusting and unsanitary! Will never go there again.
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