Abelino King
Mornings morning I get it we can all get tired but I feel like with the morning crew you can ask for a certain type of coffee and just end up getting black with cream.
… moreJayto3D
Don’t order a breakfast sandwich here. The sausage was inedible- it was half dark brown and extremely hard. the employee had a smirk on his face the whole time making it, not sure if he gave me this bad sausage patty on purpose, i was very friendly, so i don’t know why he would, but you never know. Maybe everyone else will have better luck than I with their breakfast sandwichs.
… moreMelizza Toribio
I went in for a refresher and an avocado toast. The Latina lady that works there basically ran out from behind the counter, and started putting all the sweeteners away. There was a man there that she was speaking to in Spanish and told him that the a male that had just walked in steals all the sweeteners everyday. She told him in Spanish and they both started laughing. Then another Latino male walked in and he passed her some money, I guess he’s also a regular and she took his order before mine. The male that she was speaking of was behind me and said hello to me. I said hello as well. She does not know that I am Latina as well. When she finally took my order, I gave her my order in Spanish. She was frazzled because she knows I heard what she had said. I know the man she was speaking about. He has some sort of mental health issues. She needs to be nicer! Also remember, in this area of East Norwalk, there are homes that people with disabilities live in and frequent this DD. Please be aware that you have an employee with no empathy working there. And I wrote this review so people are aware of the premises. And to add insult to injury, she rushed through my order so fast, she got it wrong. And I know it was because she was embarrassed. Her name is Melissa. I have my receipt and will be reporting her.
… moreBrenda Texeira
My Caramel Craze was awesome. Super friendly staff.
Service: …
… moreOmar Rivera
The owner/manager of this particular location needs to hire crew members ASAP. Dunkin is a great franchise but you are loosing business because your store is understaffed. Your employees are getting pounded with orders and they are frustrated. Honestly is not their fault. They are doing what they can. Management/owner needs to step it up.
… moreKaya_ Jacksonn
First of all They NEVER make my coffee correctly but it‘a in a convenient area so I always just get it from here anyway, but anyways as they take long to make my coffee me and my boyfriend are in the car having a PERSONAL conversation and I begin to laugh out loud when one of the workers as her co worker who I’m laughing at ! Like is it not okay to laugh we’re all miserable with this pandemic but leave it at home don’t come to work with a bad attitude. I won’t be coming back again no matter how convenient it is.
… moreBrianna Mendoza Carrillo
To begin with, there was just one person taking the orders and making them. I ordered three double scoop ice creams and a coffee. I never got my receipt. When we got out our ice creams it was barely one scoop, it the smallest ice cream spoon i’ve ever seen. Then the employee forgot to prepare our coffee and people who arrived after us were attended before us. We had to remember the employee we were waiting for the coffe, by the time we got it, our “ice creams” melted away, like you can see in the picture below. People who waited in line left, others complained out loud and none of the employees said anything.
… moreKarla Sanchez
I mostly go there just before I have to step into work (don’t work here), usually everything is okay and the staff is nice, but can definitely do better. Some of them won’t acknowledge your presence until you speak up and others as soon as you walk through the door are ready to take your order!
… morehalfthrottle203
The worst service I have ever received in the 20 years I’ve been coming here the last set of workers and manger that were here were the best at there job, that actually cared about there customers!! Ever since they placed a new manager she has been the worst she does not care doesn’t not like to help is always miserable.. never talks to anyone and the service from her is even worse then the actual employees this Dunkin’ Donuts location needs!!!!! A new manger and some new employees that actually care about there customer specially the regulars that come in everyday..
… moreryan pec
So a couple weeks ago I tried to order a holiday latte and waited almost 10 mins in the drive through, only to have them tell me last minute that they were out of stock. Then this morning, I sat at the order screen listening to someone curse up a storm about how “this go***mn lady needs to let me leave, I gotta leave.” And I couldn’t even get my order in. Needless to say, this Dunkin screams unprofessional can’t even be trusted with the simplest of tasks.
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