KD
This dunkin is too overwhelmed. Mobile ordering, kiosks, counter service, and drive thru is too much for this location. I waited 45 minutes for a mobile order because they were so slammed. Bagel wasn’t really toasted and the coffee was burnt. I wouldn’t recommend this dunkin to anyone. Everyone was running around trying to fulfill orders except one older gentleman in a green sweatshirt that was standing around, distracting his coworkers. It was very frustrating to watch with 10 other people waiting for their food, even his coworkers were irritated with his laziness. The older women working the drive thru told him to stay away from her because she couldn’t maneuver around him most of the time. I don’t know who runs this dunkin but it’s obvious they aren’t running it very well after this experience.
… moreJoe mama
I’ve been a long time customer here. Use to go everyday until they started butchering my order daily. Lg ice coffee and a bagel. Bagel is rarely toasted. I stopped going for a while. Tried again today thinking it would be different and I was wrong. SHOCKER! Again got an ice coffee and a bagel with cream cheese. Got home to eat it and there is essentially zero cream cheese on the bagel. Drove back. The young lady at the counter immediately said what’s wrong as I stood in line. Which to me means this is a common problem. She was nice enough. Gave me a refund zero questions even she agreeed that it was wrong. I then spoke to the manager. Younger Hispanic man with glasses. He was also great. He looked at my order and he listened to my issue. He genuinely seemed like he cared which is a step in the right direction. He offered me a new one. I declined. Meanwhile the guy that makes the bagels just death stared me like how dare I complain about a wrong order. He’s the guys with the neck tattoos and face tattoos. I try not to bash restaurants bc I ran one for 12 years and it can be very hard
Basically the manga was great and the majority of the staff suck. Management cares but not the employees. Not worth 15$ an hr
… moreEmma Leslie
The manager Matthew was so kind to make us new drinks after another location made undrinkable ones! We just asked for some extra coffee milk to try and make them drinkable but without hesitation he asked exactly what we ordered and executed perfectly thank you!
… moreLaura Mckelvey
Both items not as ordered, asked for liquid sugar and got granulated. Phone number on receipt to local store not in service. Unable to read survey # to do accurate survey
… moreKrystal VanMeter
Worst Dunkin ever! Really dirty, ants crawling on boxes and I’ll refrain from describing the restroom. The employees are rude and dont care. Waited 30 minutes for 2 of our three drinks. When I asked about them as people way behind us were being served their drinks, I was given attitude. Now granted maybe its because one of them was on her cellphone. And when I asked about the two donuts on our order they were out of them at that point and once again given massive attitude.
… moreJaime
Went there on Saturday At the drive thru watching a customer yelling at the worker for like 5 mins. The second car had some issues. And when we got there they got our order wrong twice and when she fixed it she state she made a fresh pot of coffee as we pulled away the coffee tasted burnt ……. And we knew why the customers were mad . Never will go there ago again
… moreSam Turker
Something changed. God forbid you ask for “light ice”…. They just fill your coffee up with water or completely screw the order up in general.
… moreKylie Shaughnessy
One of the old ladies that works at this Dunkin is always so grumpy. I would not recommend. Don’t like having food thrown at me.
… moreMike D
Simply Awful. Tried contacting them at the email posted in the store and won’t reply.
… moreKeith
T and K were amazing at this location! Their customer service was on point! Even though they were very busy and multitasking they still took time with me. They were very courteous and pleasant. I will be back! 10/10 would recommend!
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