김혜빈
I visited here on 2/27 around 9pm ordered large Macha Latte. As soon as she handed the drink to me and it was very light. And this is what I got. Literally 1/4 or 1/3 is empty. I am usually okay with cup not filling full because of foam. But this was not right. I asked her its not full. She said thats how they make it without apology. Believe me. I have been going this dunkin and other locations more than 10years and this is first time I saw cup is served empty like this. And this is my first time posting review regarding dunkin. I didnt post any review even the hot chocolate tasted like water. And she said she can make it another one but it will be same. I asked her I dont need new one and all I need is jusy fill up the rest with steamed milk and macha powder. Of course she made a new one same amount as the one she already gave me. I took it and when I tasted,both lattes were so bitter I had to go back again and asked for sugar. Either she doesn’t know how to measure milk and powder or she is using wrong size of cup to measure.
… moreJosh Diaz
The guy on drive thru was so rude, I have never experienced someone as rude and nasty as he was, very ignorant and no customer service skills whatsoever. I have never in my 23 years put a review at all but something had to be done. All I needed was one second to look over the menu. And he was super sarcastic. Saying “oh take your time it’s not like you’re on the drive thru.” When there was no one behind me and I just pulled up. And continued being sarcastic throughout the whole time there.
… moreCarissa Lattin
This was one of the worst human interactions I’ve had in my entire life. What are your requirements to work here? Seems like you guys hire anyone. Guy working the drive through did not say one word to me, just laughed in my face when I asked him for my receipt. He refused to say one word to me. Avoid this Dunkin!!
… moreJennifer Moreira
The guy on the speaker/drive thru was HORRIBLE. Worst experience at Dunkin! I’ve had a fair share of disappointment at Dunkin’s but this one was by far the absolute worst. When someone is so rude and disrespectful, they make your food with distaste and no love. My Sabrina shaken espresso was super bitter and had no sweetness at all! It was literally coffee and a splash of milk. No flavor. Just overall disappointing and needs to be addressed immediately. Please find better staff for your windows.
… moreBrandon Traceski
I usually don’t leave reviews but this dunkin is one of the worst. I use the drive thru pay for my order and they tell me to come in, I go in to get my food and end up waiting another 10 minutes. The food was cold and I was missing a drink. The lady says I didn’t order a drink. I didn’t want to wait another 10 minutes so I left
… moreSean P.
Drive thru Kay tried helping me with Dunkin app .
Unfortunately it would take a lot more time due to having to install app .
I thanked her and ended conversation when a car came in behind me . It’s about all of us not just me .
She provided 100%
customer service .
Nice when people care about each other .
Today Monday 8/19/24
Wow , I really hate the app . It’s confusing and Mondays are 100 points as a bonus and free coffee with purchase for 14 days the app kept charging me for the coffee . Aliyah knows the app and how to navigate it . Thank God otherwise Today would have been my last day going there .
… moreM Ayala-Alfaro
please stirred my coffee because they don’t do stirring on coffee and is always an issue and an attitude at this store when you asked them like to stirred your drink ..like lmao…you’re getting paid right?? Then do the job right..and you will see happy customers ..don’t get so mad and give your customers nasty attitude because we are paying for what we getting IT’S NOT FREE.
NOT MY DUNKIN..I WILL TAKE YOUR ADVICE MANAGER AMANDA I WILL GO TO ANOTHER DUNKIN WHERE THEY TREAT LATINOS CUSTOMERS AND ANY CUSTOMERS WITH RESPECT……
… moreM. Kim
I understand that Today is Christmas and this is only place was opened. But even though they were busy or had a little trouble to get a communications each other, they should treat their customers kindly. but she didn’t, and I felt bad all day about the way they treated me.
… moreBrionna Lyn
I normally have great experiences with this Dunkin’ & their staff but today I told them my coffee was made wrong and the girl laughed, shrugged and then walked away. It tasted like water and I had to throw it away after one sip. If I’m spending over $4 on a coffee, I’d like it to be made correctly. So disappointing.
… moreKatherine Collins
This Dunkin’ is always so good at making sure their customers get their food quickly and exactly the way they want it. They went above and beyond today. They were out of Vanilla Bean Coolatta Mix, so I replaced it with French Vanilla swirl. Amanda, who I believe is the manager, thought my coffee looked too light so she gave me another shot of espresso for free just to make sure I was in love with my coffee. Thank you Amanda!
… more