Ivo Bastos
I walked in today and there was absolutely no one working at this branch, I waited 20 minutes from 4:10pm to 4:30pm, and no one took my order it felt like someone didn’t want to work, please leave a sign or a note or close the store for a while don’t leave customers waiting almost half an hour during working hours, people are in a rush and have other things to do, be more considerate
… moreTerri Santamaria
I do not like the new paper cups for hot beverages because your beverage will not stay hot for a very long period of time. I miss the styrofoam cups for hot coffees and teas. Don’t waste your money buying their Dunkin’ Donuts cup products as they don’t last for a long period of time and they’re very expensive. Coffee prices are on the high end not as high as Starbucks but for a cup of coffee I would recommend making it at home
… moreDavid Rodriguez
All I wanted was a cappuccino and it was not made correctly. I went back in and asked for it to be fixed, not only did the young man give me an attitude, he also has no clue how to make a cappuccino. The service was horrible! The manager heard me talking to the young man and also stormed out of the store to smoke a cigarette not wanting to be bothered by me. I will no longer be returning to this store or any other Dunkin’ Donuts for that matter!
… moreal
Sunday 7:10pm Walked in, sorry we’re closed. I said I was just looking for a coffee. Well, if you give me a good tip I’ll get your coffee. And I did go through it just because the person I was with wanted a coffee otherwise I will never be back And the sad part the last words was well I was going to throw this coffee away. Anyways it’s the end of the day.
… moreJullian Adams
One word. Mary! She was so helpful and pleasant. Even when I forgot something and added to my order she never once got upset. This is the best Dunkin I’ve ever been to! I wish all the chains had a Mary working there! Clone her quickly!
… moreDM1387
Excellent service! We got a sourdough sandwich for FREE for the wait we had. The manager and employees are very friendly and kind. The restaurant is clean. It’s a small space, but most people get their orders to go anyways.
… moreKaysha Marie
Need new employees everyone there slacks in communication skills. I called to simply ask a question and their immediate response to answering the phone was “what do you want, south main st” then he said “hello” before I even got the chance to speak and hung up right away. Very disappointed in their choice of employees, this is not the first time they’ve disappointed me.
… moreKavarn Clarke
Zero customer service some people do not have good customer service I do not want to set certain things on here but I will never go back there I just went there
… moreRaymond Seawright
My coffee was amazing! … I come here often when I’m in the west Hartford area today was an amazing visited I was greeted with a beautiful warm smile by a young lady named cierra ! She was so sweet and had an amazing attitude, and got my coffee out very quick! I will be back !!
Thank you for making my day cierra!
… more