kayverson Rich
Get to the drive thru before they close at noon last car in the drive thru. Proceed to take every cars order in front of mine and proceed to shut down while I’m waiting to order. Horrible customer service. Not to mention you’re shutting down because of a little snow early in the day as if you do not live in New England? The majority of the storm hasn’t even started. Steph would never run a store like this. And to the manager you should be disappointed in a small town with many locals one car you cut off, you are LAZY!
… moreJordan Collette
Absolutely disgusted by the blatant attitude portrayed by one of the young workers at this establishment. No respect for the customers and acts like anything the customer orders is ruining his day. Couldn’t even finish ordering because being disrespected is not in my agenda for the day. This is also not the first time with this employee. Also spoke to the shift lead and all that was said was “we’ve been trying to deal with him” um no. He shouldn’t be working in customer service if he is going to disrespect people who did absolutely nothing to him. Never going to that dunks again.
… moreAnonymous
Noticed a female employee stealing from tip cup, she also burnt my food. I loved this Dunkin’s and since she started working there things have gone downhill there
… moreKatrina Rajaniemi
Understanding that this location has a HIGH customer rate, more so in the weekends CONSTANT – I always have great experience.
The experience is based on each proceeding customer.
They are attentive, and go in order according to slip number. Drive thru and front counter are two separate locations with staffing assigned to THAT specific area. Lines are moved as quick as they can. It makes it a much longer wait when customers are ordering $40 worth of drinks or $80 in food. The wait time is based in the customer’s. Not their attentiveness because they do work and do the best they can! Love antrim dunks❤️
… moreKen Davis
A long time ago, Dunkin made their own donuts in the store. I remember those days. Fresh, variety, and abundant. They were inexpensive and good. So good that they had a reputation for what I just described. But they became corporate where some over educated, cash cow motivated, and out of touch folks took over. The donuts are likely made hundreds of miles away from the store, several days earlier, maybe weeks. Additionally, they always run out of product. Now, they serve breakfast sandwiches frozen to perfection containing sausage, ham, or egg. It’s consistent with rubber. It’s no cheap either. The coffee is supposed to be the best. It’s not. I’m fortunate to live in a small Maine town where they make fresh donuts for half the price. Better quality, fresh, better tasting, and in touch with what people want. A Dunkin moved in across the street. The mom and pop shop hasn’t lost its customers.
… moreBrandon Larouche
This dunkins has always been absolutely horrible with consistency. Different products every time, even though I order the same thing on the menu. I just got served a no trespass order 3 weeks after an employee SCREAMED bloody murder that she was going to call the cops on me because I asked for something to be re-made. I never raised my voice one bit and kept calm.
Thanks for the no trespassing order. You guys really went as low as you could go huh?
… moreSam Giza
Always great iced coffee and good munchies. Stop by and check it out. You’ll love it too.
Well its been about a year and still getting the same best iced coffee there is around. The bacon, egg and cheese breakfast wrap is superb and reasonably priced. I also still enjoy my coconut donuts. Yummy! This place is inside the T-Bird gas and convenient store. Hope to see you there.
… moreChristopher Casimir
Long wait for short lines. Person in front of me drove through the grass just to escape the wait. Enough said.
… moreAmorina Lee
Great coffee, always fresh. The morning staff is very friendly and quick. They have times where they can be pretty busy and backed up but they always apologize for the long wait which is pleasant. II don’t, however, like the night staff. I understand there’s only 1-3 of them at any given time, but I end up waiting at the counter for up to 15 minutes with NO ONE acknowledging me, even when I yell to them. Sometimes you can see that they are distracted on their phones, not cool. As for the products themselves, I have to say that although the night staff doesn’t exactly seem “thrilled” to help their customers, the coffee is always fresh and sandwhiches are made perfect every time. I would highly suggest this location during the day. Also, when they get new products, the morning staff seems so eager to let the customers know and tell them how good it is, I love that!
… morelivvy dechaine
This dunkins is really hit or miss. Most of the time the drive thru is closed for no reason. Im 6 months pregnant and orderd drive thru through the app. The other day. When i got there the drive thru was closed and the employees were sitting outside smoking with the gas station employees. No one was in the building at all. And when you put in a mobile order if they dont have what you ordered they just throw the slip away and act like you didnt order it. I told them we ordered donuts and The woman in the drive thru told me “oh we looked and the slip and we didnt have it so we threw it out”. Then she acted so irritated when we asked for other donuts instead. We ended up leaving without them anyway.
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