Brendan Keating
I’m in and out of this place as I’m working down the street from it. Today was my last time here tho. Loud and obnoxious staff always screaming and arguing, there were 4 people ahead of me while a lady was ordering 20 things and no one opened up the other register 4 of the employees stood around on their phones yapping away. Extremely unprofessional. When I am able to order food here the sandwiches or wraps are always thrown into the wrapper and basically falling apart or in pieces when I go to eat it.
… moreKrista Guzman
This store by far makes the best drinks and the signature latte they make here, are the best I’ve ever had. Even the presentation of the drink is impressive and looks better than the advertisement and the taste is perfect, neither cream nor coffee over power. Thank you to the team who pays attention to every detail and the management who built an incredible team.
… moreElizabeth Jimenez
I don’t understand how are restaurant this popular doesn’t allow you to use the bathroom , not convenient for customers.
… moreSandra Gomez
HORRIBLE PLACE I had came to this Dunkin on numerous occasions had horrible experiences each time the management sucks their manager isn’t professional when it comes to costumers she’s always on her phone while making food they talk to people how they please ( especially their morning shift) Almost every time I go in there’s a very tall girl always on her phone ignoring costumers looking miserable each time I’m there. Every time I go in their always complaining and talking crap about their job while having a dining room full of costumers especially the one with no gums it’s very disgusting and unprofessional how they run things in this dunkin and sometimes when I go in at night theirs people standing around like they don’t have a job that needs to be done. bathrooms are ALWAYS disgusting never clean and trashes outside are always full do not come to this place!!
… moreDanira Vasquez
Worse Dunkin location around. I’ve gotten so many wrong orders here. I keep giving it a chance because it’s easy to go in after food shopping next door but it’s not worth it. I could tell that the girl taking the drive thru order was struggling to get my order as she kept repeating it incorrectly. Thanks to this I pulled into the parking lot after receiving my order to check it and sadly I was right. I believe everyone deserves an opportunity to earn an honest living so I made sure to clearly repeat my first item and take it slow asking one by one and still my order was incorrect. I did not ask for less spread and the type of bagel was also wrong. They were closed so I had to walk up to the drive thru window. It wasn’t just me. There was a man before me having to do the same. The worst part was that instead of being accommodating for their mistakes they had an attitude when it came to fixing them. This location needs better management and customer service training.
… moreTink Puddin
Nice people working here…then today went in for third time in a week and got short changed. This time 14.60. The girl watched walk back in and walked over to drive thru to duck me. When I said something she instantly took the money put the draw and returned it leaving me with the impression that it’s done purposely. No manager on the shift to lead?? What goes on here. Not an apology nothing. They lost my daily dollars
… moreNicole Stratten
My experience at this location was horrendous. I ordered in the app. Pull up to the drive thru and am told they don’t have what I ordered. Asked if I wanted a bagel instead of the bagel twists I ordered. My kids don’t eat the regular bagels. Finally get my kids to decide and I’m told what they want costs too much. I said that’s fine. Please just give me an order of bacon. I then got the biggest attitude asking if I was going to pay for it. I already had a $20 order, my kid wants bacon, yes I will pay for it. Even my 12 year old commented on her attitude. Waited in the drive thru for 20 minutes. Watched them mess up the order in front of me. Tell her she didn’t order or pay for her food… I get up there and they try to charge me a 2nd time. Argued about the bacon, then didn’t give me the other food I originally ordered. Total attitude from the staff, made me late for an appointment, because I wasn’t planning on a 30 minute ordeal. And the three girls who looked like high schoolers were laughing and spilling drinks in the background. Where is your manager? Don’t leave children in charge. I will not go back to this location.
… moreFranklin Ticas
After leaving a horrible review cause of my experience. I’ve given this location another chance. I’ve gone two week in a row on different days and thins are so much better thank you. I had one of the flakiest delicious croissant. My coffees have been made correct and taste better. I appreciate the hard work. I’ll be coming back soon
… moreMichael Hannigan
Even though they have great food here and great coffee, there’s always something that’s not available. It’s either a maple frosted coffee roll, or certain type of donut or muffin, or you can’t get a coolatta because their machines are down for cleaning or you can’t get a sandwich because they’re sandwich machines are down for cleaning etc. There’s always a reason why they can’t give you something. They also get the order wrong about 50% of the time.
… moreEdward Mcgettigan
I went there alittle while ago walked in waiting for about 10 to 15 minutes there was no acknowledgement two people working there they were both working the drive-thru window even though there was only one car in the drive-thru after they were done with the car they stood there and talked to each other still no acknowledgment I said hello they did not answer me I waited another 5 minutes and left… It’s time in my life I will never get back I just ended up standing there for nothing took my grandson quite a while to stop crying after not being able to get his munchkins
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