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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bridgewater, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Address and Contact Information
Address: 955 Pleasant St, Bridgewater, MA 02324
Phone: (508) 697-3675
Order and Reservations
Order: Order online
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Dunkin’ is proud to serve Bridgewater, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
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Reviews
Kay
Extremely Disappointing Service
I had a very upsetting experience at this Dunkin’ location. I ordered a strawberry refresher without ice because my 5-year-old has a cold. The server refused and told me they don’t sell refreshers without ice. That was already frustrating, but I decided to compromise and asked for less ice instead.
When I received the drink, it was about 25% empty. When I questioned it, the server said her manager, Mr. Jeff, told her to make it that way. I was shocked and disappointed. Giving significantly less product simply because a customer asks for less ice is unacceptable.
This felt petty and unprofessional. I understand policies, but the way this was handled was ridiculous. Very disappointed with the service and lack of basic customer care. What a shame.
… moreI had a very upsetting experience at this Dunkin’ location. I ordered a strawberry refresher without ice because my 5-year-old has a cold. The server refused and told me they don’t sell refreshers without ice. That was already frustrating, but I decided to compromise and asked for less ice instead.
When I received the drink, it was about 25% empty. When I questioned it, the server said her manager, Mr. Jeff, told her to make it that way. I was shocked and disappointed. Giving significantly less product simply because a customer asks for less ice is unacceptable.
This felt petty and unprofessional. I understand policies, but the way this was handled was ridiculous. Very disappointed with the service and lack of basic customer care. What a shame.
Jim Randolph
So I walked in and Noone was waiting so I ordered 2 bacon egg and cheese on crossaints with extra bacon and cheddar cheese. Rung up and waited close to 10 mins. A woman walks in about 7 mins into my wait and she placed order came over and had hers before me. Then mine came out. After hers. I got home and no extra bacon unless they call putting 3 half’s of a slice of bacon on a sandwich. 1 piece and almost a half is what I really call it all cooked differently. What took so long to make mine vs the lady that came in after me. I was asked if I was waiting I said yes for 2 sandwiches I guess they make in rear but drive thru and online orders are before customers standing infront of them. I guess woman that come in later get priority as well.
… moreFrommywindow1
I’ve come to this Dunkin’ plenty of times before, and until now I would have said the custom service was eh…the girls tend to have a bad attitude. But recently I’ve been coming and there’s a very fine man with glasses who is always very positive, always smiling and a pleasure to be around.
… moreAllyson Perry
When pulling up to the window the worker asked “ what do you want” in a rude tone but I am not one to judge we all have our bad days, but after asking to have a drink made a certain way due to dietary needs. (This hasn’t been a problem at other locations) the worker simply told me “nah” and proceeded to snatch my credit card from my hands when I pulled up to the window to pick up my other drink.
… moreMichelle Narayanan
I tend to stop here on my way to work every so often and I always speak very clearly that I want an iced caramel swirl, light with cream and no sugar. By the time I drive away, I realize that there is either sugar in my coffee or no caramel swirl. This morning I got an iced coffee which is pictured with no caramel swirl (even though the label states that it has it) dark and warm with no ice! I understand it can get chaotic in the mornings as it is busy but come on people, wake up and open your ears! This is money not well spent and I shouldn’t have to turn around and or go to another local Dunkin’ Donuts on my travels to have them fix someone else’s error. Must stop leaving tips and going here apparently.
… moreJay Car
First I usually don’t write these things unless ask to.
I went to this dunkin this morning 3/18/23. I order a plain bagel toasted with veggie cream cheese on the bagel. The bagel wasn’t toast it was like just heated up. It was rubbery and no cream cheese on it. I didn’t have time to go back so I had to make the best of it.
The reason I gave a three was because the kid at the window was ok and I ask for a plastic bag and the kid gave me one. Besides that I will say if you as a worker ask for a bagel toasted and you received a bagel like I got would you eat it. As a worker put yourself in the customers shoes. I don’t believe in the customer is always right but a bagel that looks like what I got wasn’t even toasted.
I hope management turns up the toaster.
The picture is after I put the cream cheese in it. The bagel was like eating a rubber glove.
… moreI went to this dunkin this morning 3/18/23. I order a plain bagel toasted with veggie cream cheese on the bagel. The bagel wasn’t toast it was like just heated up. It was rubbery and no cream cheese on it. I didn’t have time to go back so I had to make the best of it.
The reason I gave a three was because the kid at the window was ok and I ask for a plastic bag and the kid gave me one. Besides that I will say if you as a worker ask for a bagel toasted and you received a bagel like I got would you eat it. As a worker put yourself in the customers shoes. I don’t believe in the customer is always right but a bagel that looks like what I got wasn’t even toasted.
I hope management turns up the toaster.
The picture is after I put the cream cheese in it. The bagel was like eating a rubber glove.
RON PETER
I did order 3 Has browns
She give me old one
I paid $5:11
Unbelievable
… moreShe give me old one
I paid $5:11
Unbelievable
If you don’t know, Now ya know!
Crazy that the manager, Sarihia, has not been let go do to her lack of being professional. Donovan services needs to get their act together and hire managers that actually care and know how to be professional so they are a better example for employees, if the manager can treat customers horribly the employees see and do the same.
… moreAmber Amazing
We went to this Dunkin at 11ish on May 3, first off we wanted to order this drink we saw on TikTok, this women on the first intercom was being so rude and disrespectful..(giving us attitude) (saying you’re WEIRD for ordering that, I think you’re weird for working at at food service and commenting on other people’s food) and we took a couple mins to order because we had to look through the texts and she was like “WHAT ELSE?” “What the helly?” And was rushing us even though we took like a couple mins only and no one was even behind us. We were saying to this other girl cashing us out that why is this Dunkin so ratchet, which meaning “out of control” or “tacky” she was confused because she wasn’t on the intercom, when we went to the second window we kind of told the second women what happened and she was like really? And try to apologize. This first women walked over and was like you called me ratchet!? (We didn’t) (we said this Dunkin is ratchet) and she was like you saw that I’m black and you’re white it’s giving racist (First off, we didn’t see that you were black though the intercom, she was the only one who can see us. Second off, I’m the gf that she called weird for getting a drink I saw on tiktok (I’m Asian)) I see that this Dunkin has a lot of bad reviews and it shows hopefully you’ll get the consequences of your actions. Karma is real and it will find its way to you 🙂
… moreReviewer 51
Ordered my Blueberry Matcha Large on Dunkin App and It was ready within a couple minutes. Very good item and employees are awesome.
… more