Kehlanni West
Can’t charge ur phone e in any of the outlets that’s inconvenient but to make things worst I walked in their this morning , bought a coffee and when I waited to be buzzed inside to the bathroom, the manager suggested I was crazy or something for just standing there obviously waiting to get let in the bathroom. Honestly yeah I may have a mental disability but that gives nobody the right to judge or make feel uncomfortable like y should I have left feeling sorry formyself just because of someone’s bad opinion of me . Nobody should judge anyone nevertheless especially when it comes to people with physical or mental disabilities. I would love to know who and what corporate is gonna hold this manager accountable for her wrongful actions today , perhaps nobody will and she’ll just continue hurting people feelings
… moreJ Hilton
This Dunkin donuts has one of the best Dunkin atmospheres in Boston. Recently, many Boston Dunkin locations have become stale, boring, lifeless locations by removing seating, prioritizing drive-thru service over lobby service., etc- but walk into this location any day to receive friendly greetings in multiple languages and a lobby that is clean and full of energy and life.
I don’t come here very often but somehow my drink order was even memorized. Top marks to this team.
… moreLove
It hurts that I have to do a review on this Dunkin’ Donuts. This is a place that I visit frequently and I normally don’t have any problems with the staff or how my coffee is made. I decided to get some coffee today. It’s much later than usual that I’m getting the coffee and decided to go to my usual place. Lo and behold. It was the most horrible experience I have received and only order a large iced coffee. There were only two cashiers there, and neither one of them knew how to make the new mocha cold brew coffee being advertised that I requested. I have had this coffee two times before this visit today. It was made wrong, tasted disgusting and was thrown away twice. At that point I was frustrated and had the cashier make me a regular cold brew , even though I was charged on my card for the other coffee that cost more. When I asked the gentleman to make a regular iced cold brew he had an attitude and started slamming some things around and the other cashier was talking to him in another language, I believe Arabic and I can tell by her tone she was talking negative about me. So I then told him he could give me a refund if he had a problem making the coffee. He quickly threw the new order of coffee together which was a simple mocha and caramel swirl instead of the new mocha cold brew. I was never offered a refund for the extra money that was paid for the other order and left very disappointed. The reason for this bad review. Dunkin Donuts please hire and make sure your employees know the ingredients and how to make your meals and drinks for your patrons cause your the only one losing out. Starting out with this bad review and those ignorant employees will just find another job without a care.
… moreClaudia “Tiny” Dias
This place used to be a fun place to come to unfortunately due to the staffing it’s very uncomfortable and they are rude to the customers. The place is always dirty. Never a place to sit cause chairs are all broken
… moreElyssa Hoeun
Incredibly rude and unprofessional staff. I got charged for a coffee I never received on the basis that they did not recognize ringing me up when it was them that did not give me my receipt, which I saw come out of the machine after the transaction.
I showed my banking app as well to verify that I made a purchase but because it was under pending, it did not appear in chronological order, which the employees did not seem to comprehend and didn’t believe me.
… moreGavin Bangs
My friend was lost in Chelsea without a phone went to the window trying to use their phone in the early morning before opening and was completely ignored with people inside working.
… moreLesny Figueroa
Cashier was really rude about a situation that didn’t involve him and was really unprofessional about the situation with co-worker. Food was okay but girl gave it with attitude.
… moreJohn Keating
No counter when walking in had to wait 5 minutes. Then 2 people come out person after me got served first. Employee then forgot if I got my order. If this place gets busy I feel sorry for customers.
… moreMelissa Hernandez
It’s very good place to get hot chocolate donuts breakfast sandwiches baked goods orange juice and coffee
… moreFrank Luckiewicz H. Jr.
This Dunkin Donuts Raleigh be closed down they treat senior citizens like the dirt I’ve been a customer of Dunkin Donuts for 56 years and I’ve never been treated like I was treated in this Dunkin Donuts they should be closed down the place is always filthy to
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