

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Danvers, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
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Reviews
Her team reflects that same energy. They’re always smiling, joking with each other, and moving fast. Even on the busiest mornings, if they’re having a bad day, you’d never know it. The vibe is just… good. You can literally feel that they appreciate your business, and honestly, not enough places operate that way anymore.
It’s rare to find a spot where the service feels personal, consistent, and sincere. This one has it — because Nicole sets that tone. Thank you, Nicole, and thank you to the whole team for making mornings a little brighter.
The manager is always helping and very nice. They are always working hard but also enjoying their time at work!
I’ve never had a bad experience here!!
We need more Dunkins like this one!
When I asked a simple question about a menu item being out of stock, the manager responded with clear irritation and a condescending tone, as if I was bothering them just by speaking. I tried to clarify my order and was immediately cut off mid-sentence with a dismissive, “It’s not that hard,” in front of other customers. I felt embarrassed and completely disrespected.
I understand that fast-paced environments can be stressful, but there is no excuse for being rude and impatient — especially from someone in a leadership role. A manager sets the tone for the entire store, and in this case, it created a negative and uncomfortable atmosphere for everyone.
I won’t be returning to this location, and I wouldn’t recommend it to anyone until the management issue is addressed. Everyone deserves to be treated with basic respect.
The Manager leads by example where as she is out there wiping down the counters, tables and doors…
Again, ‘s….
Issues with My Order:
• I only ordered one Avocado Toast, but was charged for two.
• I had ordered a Matcha Latte with 2 blueberry shots and skim milk, but that drink was never made. Instead, the modifiers (blueberry shots + skim) were incorrectly listed under the second Avocado Toast.
• The staff seemed confused and overwhelmed, and there was no communication about the delay.
The long wait and incorrect charge are unacceptable. I hope this location can improve both speed and attention to order accuracy.