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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Saugus, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
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Dunkin’ at 1204 Broadway in Saugus | Coffee & Donuts Near You
Dunkin’ is proud to serve Saugus, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Dunkin’ locations in Saugus
/Massachusetts; /Saugus. Saugus, MA. 1204 Broadway. Open 24 Hours. 1204 Broadway. Saugus, MA 01906 · 1539 Broadway. Open NowCloses at 7:00 PM. 1539 Broadway.
Dunkin’ | Saugus MA – Facebook
Dunkin’, Saugus. 3 dáma · 7 vóru her. America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. Orde.
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Reviews
Peter Coogan
I ordered a coffee cake muffin this morning. That’s all I wanted something to hold me over till lunch and I received a hard Coffee cake muffin almost broke a tooth no lie.. If you couldn’t give me a fresh coffee cake muffin, you should’ve told me. I could’ve ordered something else.
… moreBill Goettel
At 7:15 AM ordered breakfast sandwich and large, hot, caramel latte with 2 squirts of caramel. Got to the window and the person repeated the order but didn’t mention the caramel. I mentioned caramel twice but got no confirmation. Got rhe food and the drink had a label that said 3 instead of 2 caramel but I accepted it and drove away to work. No caramel taste…must not have stirred the 3 caramel….most of the way through the bitter tasting beverage i realized that there were 0 caramels. I just paid $6 for that bad beverage experience.
… moreKatie Roche
Inedible food. Not sure why they think it’s appropriate to sell this. Not sure why I keep coming here, it happens every time.
… moreKatelyn Gordon
Went here to grab a coffee last night at 9:30. I ordered a decaf iced coffee, as medically I cannot have caffeine. The coffee was labeled as regular so I went back around to ask them to fix the coffee. Both women on the speaker argued with me that it was decaf and I said I could not risk it, and asked again if they could fix it. They finally said to come up to the window. The woman who made the original coffee came up to the window and said she made it and it was decaf and thrust a different iced coffee at me. I said I needed to know for sure because I cannot have caffeine. She got very aggressive and rude. I explained once more I have a medical condition and she thought it was a good idea to ask me if I wanted a problem and threatened that she would come out and cause bodily harm, then proceeded to tell me she was going to take down my plate number and have the police follow me, all because she made a mistake and did not want to fix it. I finally left, took one sip of the new coffee and it was the most disgusting coffee I have ever had in my life. As a former employee of Dunkin Donuts I would never treat a guest like that and would gladly fix my OWN mistakes. I have been trying to call all morning and no one answers the phone, so tomorrow morning I will be heading down in the morning to file a complaint with the manager for being threatened with bodily harm.
… moreSuzanne C
Wednesday November 3, 2021 1:50pm
I used to love this location but now it’s a hit or miss…sometimes I get a great coffee and sometimes I don’t…lately I don’t. I get an iced cappuccino…its supposed to be put in the blender so the ice is crushed. I just pulled over after leaving the drive-thru to write this review…I didn’t want to write this but my iced cappuccino has been wrong too many times. I asked the girl at the window to put my iced cappuccino in the blender and she argued with me that it was….clearly it wasn’t because the ice isn’t crushed. She didn’t blend it for me. Pretty sad that your employee is arguing with a customer. I’m paying almost $5 for a large iced cappuccino…I want it made the way its SUPPOSED to be made.. I’m not asking for anything special…just the way it’s supposed to be. Isn’t everyone trained the same way on how to make all the different coffee and espresso drinks on your menu?
☆☆ I attached a few pictures….those are definitely whole ice cubes! Clearly it wasn’t blended!
… moreI used to love this location but now it’s a hit or miss…sometimes I get a great coffee and sometimes I don’t…lately I don’t. I get an iced cappuccino…its supposed to be put in the blender so the ice is crushed. I just pulled over after leaving the drive-thru to write this review…I didn’t want to write this but my iced cappuccino has been wrong too many times. I asked the girl at the window to put my iced cappuccino in the blender and she argued with me that it was….clearly it wasn’t because the ice isn’t crushed. She didn’t blend it for me. Pretty sad that your employee is arguing with a customer. I’m paying almost $5 for a large iced cappuccino…I want it made the way its SUPPOSED to be made.. I’m not asking for anything special…just the way it’s supposed to be. Isn’t everyone trained the same way on how to make all the different coffee and espresso drinks on your menu?
☆☆ I attached a few pictures….those are definitely whole ice cubes! Clearly it wasn’t blended!
Cortney Hodgdon
Don’t ever go here late at night. The worker made me wait 25 minutes for a matcha, made it wrong, and then walked around holding my card while trying to help other customers. Absolute joke with attitude. I ended up leaving without my matcha, which I paid for.
… moreDarlene Smith
Always one of my go to places on highway.
Fresh, hot coffee and delicious donuts
… moreFresh, hot coffee and delicious donuts
Kenny
I go in the morning about 6-6:30 . There will be 5 or 6 workers . They prioritize the drive thru . I always get a decaf . I always have to wait . I can’t be the only customer that drinks decaf , hot or cold always waiting .It’s ridiculous. Half of them stand around doing nothing . There’s always coffee on the floor , the barrels are over flowing with trash . I’ve seen customers freaking out because the workers ignore them or get everything wrong . I used to go to the Dunks on Eastern Ave in Malden Always clean always got my coffee in 15 seconds . This Saugus location is the slowest and most unorganized I’ve ever been to .
… moresafaa idmassaoud
Every time I place an order, I clearly request no sausage on my sandwich, yet it continues to be added. I have a pork allergy, and I always request for it to be left off my sandwich. Despite this, it’s still being included, which is extremely unacceptable. Food allergies need to be taken seriously.This consistent mistake shows a disregard for customer instructions and attention to detail. It’s very disappointing.
… moreNiyauna Martin
The morning crew is way better due to them being more attentive and cheerful, 5 stars all around. They move quick with their services and they’ve never messed up my order(s). The afternoon crew is terrible which is why I gave the review a 2. I came in around 2pm, stood at the counter and 3 people looked at me but proceeded to do other things. No one even acknowledged me which I think is VERY rude. I understand working and adulting sucks but don’t let it be known in front of customers that you genuinely don’t care.
… more