Raquel Pereira
The lady at the drive thru has the be the rudest dunks employee I have come across ever. She was at the other location and it’s just getting worse . She dropped my debit card when handing it to me and barely acknowledged an apology , I had to back up leave my vehicle and retrieve my card. And if she remembers that then she remembers me, which I want her to know who wrote this to be honest. Because she knows she is rude .. she does the “huh” I can’t hear you. The “what else” “yeah” doesn’t repeat back. I am clearly not the only that has gotten that bad attitude based on the reviews . They simply do not care . Will I continue going here sure . Am I going to let her intimidate me on getting my coffee No . But if she is the manager or just a drive -thru employee . This is a poor reflection in management ignoring the issue . She treated customers rudely at the other location and now she is in this nice beautiful location delivering the same crappy service . I will ask for a receipt next time and try to Figure out who this person is
… moreAilynda Welch
Could be a hit or miss here on drinks. For me personally, 70% miss and 30% hit. I learned that if you want good coffee, go in the morning. Late evening into nights, coffee did not meet the standard quality.
… moreSteph Jean
I love all the girls that work there!
Liz and company..
I don’t like the new location, it’s so much smaller.. the line is always out to the street but overall the employees are always super nice! The food is always fresh although coffee and donuts through the drive-thru only, would be nice.
… moreDavid Catanzaro
Completely rude in the drive thru. Tried to get clarification that my order was correct (they wouldn’t repeat back) and was told to move forward… the line was backed up and I couldn’t move.
Lo and behold, I get to the window and my order is wrong… cold brew tasted like water.
Horrible service. There are 10 other Dunkin’s in the area, go out of your way to skip this one because it’s awful.
… moreScott Levine
At 12:30pm today, you could not get a poorer attitude from the person working the drive thru. Slow, disinterested, and just downright awful service. The person who was serving should find another job that does not deal with the public. I’ve reduced the purchasing of items from Dunkin in general and this will just make me want to buy even less.
… moreEmely Rivera
I give this place 0 stars, the reason why is because their employees and their customer service are so RUDE and always have a bad attitude, there’s this Spanish lady everytime I pull up as a respectful young lady like my parents raised me i always say GM or Thank you, this lady never NEVER responds back but give me attitude and angry vibes, if you’re not happy with your job and don’t like what you’re doing then maybe look for a different job but don’t treat your customers that way, I work as a SRA, I work with customers and I don’t treat them that way no matter what, I went to get the”raspberry croissant” and they didn’t warmed it up, it had like black points on it, kinda disgusting, hey We’re not going to ask for handouts; we’re going to pay with our own money—money they themselves use to pay them. really bad service:(
… moreRich D
I waited almost 25 minutes at the window waiting for my food. Then someone came and asked how they could help me. I said I was waiting for my food and they did not know anything about it. I had already paid for it. They act as if they do not want to work there. They should get another job somewhere else where they do not deal with the public. It is sad, but I hope the corporation finds out about this because they should shut them down and train them the right way.
… moreErika Williams
Terrible service. So unprofessional through the drive through. Making “jokes” through the speaker saying they don’t have things while I hear the other employees laughing hysterically in the background. It felt like children were taking my order
… moreJoseph Paulino
My first time going to this Dunkin’ Donuts, and it’ll be my last. I went through the drive-thru and waited for a worker to respond, but there was silence. After waiting a couple of minutes and saying “hello” a few times, I finally got a response — but with attitude. I was taken aback and when the worker continued speaking with the same rude tone I left immediately . Very disappointing experience.
… moreRita Ho
They were completely unorganized. It took almost 30 minutes for a 2‑drink mobile order, and the cups were dirty and wet when handed to us
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