Serhat Tek
The restroom was disgusting. They need to check and control the staff as soon as possible.
… moreMonica Francis
Had a line of customers behind me around lunch time and half the staff were just hanging out on their phones while the other half were busting their ass to make up for it. If I was management I would fire almost everyone.
… moreRodney Coleman
Everything about this location is terrible. The drinks, food and most importantly the staff. The entire staff needs to be fired. The staff do not follow any instructions on mobile orders and get an attitude when they make your drink incorrectly. They also refuse service to anyone (even if you have a mobile orders) after 5:20pm even though their store doesn’t close until 6pm. Replace the staff with people who actually know what they are doing.
… moreaden kulch
Terrible customer service. There is no focus on inside customers, the only focus is on those that come thru the drive thru. I’m not going to stand around and wait for 5 mins to order 1 donut when y’all take multiple drive thru orders during that time.
… moreHazal Toros
It was 5.25 pm when I was arrived, and closing time was 6pm. The doors were locked. We tried drive thru but they said they are closed. When we said it is not even 5.30 yet, they replied saying that they have things to do. But we saw the employee inside casually sitting and playing on her phone. And this is not the first time they do this. Few weeks ago it was again closed before their closing time. Horrible service. Horrible employees
… morejohnny vega
It’s sad to see people hate to work in a time like today. I visit this Dunkin every morning before work. They must not like that I order one drink and a few edible items everyday. Always so rude! If they don’t have what I normally order, they are cutting me off and screaming we don’t have it and won’t have it till we get a truck! They literally put all of our loaded hash browns (3) upside in our bag today, purposely… even found a hair in one of them smh! Never again will I visit this location and I will make sure everyone is aware of this mistreatment and bad customer service here! So unacceptable, actually makes me want to never return to a Dunkin at all and go back to my strawberry açaís.
… moreYurii Suprunets
I couldn’t place an order, waited 5 minutes until a person came up to me, said “wait another minute”, “I’ll wait another 5 minutes”, and left, no one came up to me. (I should note that it wasn’t peak time and there weren’t many orders there).
… moreBryan Rae Jr.
Feel bad adding to the 400 pages of 1 star reviews..Pulled up at 3pm, multiple hours before closing. Was told that they didn’t feel like making warm food & would only sell me donuts. Clearly there’s no management present or the management that is present doesn’t care about the franchise.
… moredenise Suarez
They take a long time to take your order I was waiting for 12 minutes in line and the person in front of me went to leave because they were taking too long.
… moreDane Letcavage
The worst in the area. Service for food is unbelievably slow at virtually all times of day. Location is understaffed, orders are 15 minutes late. When we show up to pick up, we have to yell at them to get their attention. Even then the order is not made. Employees seem to not care at all. Do better. Your mismanagement is preventing a business goldmine.
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