Dunkin’

  3.6 – 376 reviews   • Coffee shop

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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Springfield, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Long-running chain serving signature breakfast items & a variety of coffee drinks.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Dunkin' 01089

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dunkindonuts.com

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West Springfield, MA – Dunkin’ locations

Directory, Massachusetts, West Springfield.

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Reviews

Christina Ravnholt
Never had a bad experience at this Dunkies, everyone is always wicked nice and my mobile orders are correct. Even when they don’t have something, they ask before subbing it and it’s always appreciated. Appreciate yall!
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Earl Dax
The lighting is like an interrogation room. At 7:00 am the bathroom was already dirty, toilet paper strewn on the floor, pubic hair and urine on the rim of the toilet. The place was empty, still the table I sat at was dirty, rings of previous customers’ drinks visible on the table surface. The music was loud and playing a local radio station, commercials, horrible 80’s music, and nattering radio hosts. As a company can’t Dunkin’ afford to create playlists for its stores? I’m at Dunkin’ and hearing advertisements for Wendy’s and other Dunkin’ competitors. That is just bad business, and it’s annoying to customers. It seems this location is geared toward drive through and take out, and it shows. The interior is so unwelcoming it feels like a deliberate strategy to keep people from lingering. The hash browns were luke warm and didn’t fill the bag. Looked like half a serving. I got the bacon egg and cheese on a croissant. The croissant was terrible. The cheese wasn’t melted, and it was just a processed cheese food slice. The egg… meh. The only reason I came here is that it was the only place open, and that is the only reason I would ever come back — if everything else is closed.
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edwin vega
I’m in love with dunkin but the best services is the employee MIC ,YEIDY AND SAM.THE SERVICES IS AWESOME, FRIENDLY.
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Jessica Schmaltz
The boy at the front was not at all interested in his job. I ordered a latte, he gave me an iced latte, I ordered a hot chocolate and he asked me what that was, I ordered 2 donuts, he forgot because he was too busy talking to his friend about his work schedule and when another employee reminded him about the order he said “I take a lot of orders”… I was the only one in there. Not the best customer service I have had.
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Olivia Stafford
Asked if they had blueberry munchkins, they said yes. I asked if I could have a ten count of blueberry munchkins, and they gave me chocolate instead.
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Julie Romanz
Stopped by to get some wraps and they were super cold, the cheese isn’t even melted. Literally slapped the sandwiches together and didn’t toast them.. Asked them to heat it up and she tells me she can’t because of covid how ridiculous when they are making my food with no masks and gloves no common sense, people are losing it waste of time and food. Won’t be coming back here
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brittney minniear
Asked for my hash browns cooked extra gave me them barely cooked they were all mashed up together barely cooked at all I actually sent them back to cook them more and they pretended to and just handed me the same back ten seconds later. Terrible customer service and worst coffees made there never consistent and never worth my money not happy with this coffee run won’t go to them again !!!!
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Alivia Levesque
Went through the drive thru and waited over 15 minutes in line and there weren’t even that many people before us.
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Mohammad saghir
This morning at around 5:30 I went to get coffee from her but she treated me very rudely and didn’t even give me a fog and even called the police from above. This girl was not at all humble. I didn’t shout at her at all and I told the policeman that you should check the camera and she is lying but the camera policemen didn’t do that and she said you should put a review then I am putting a review. This guy’s manager should be changed. He is extremely rude.
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Emily Pignatare
took 20 minutes too get my order through the drive thru. there was six people in line. SIX. in no way that should’ve taken that long. awful not returning
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