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Address and Contact Information
Address: Franklin Ave, Franklin Lakes, NJ 07417
Phone: (201) 891-8288
Order and Reservations
Order: Order online
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Reviews
Jess Schlam
My family has been going here for years and i’ve never had an issue until tonight.
I’m so beyond disgusted with the management and customer service.
We called in and ordered a plate with shrimp and when we got home it was beef.
It was a back and forth game of being left on hold to talk to the manager. Then they hung up on us. Then we called back and had to explain all over again. The manager goes “Let me listen to the recording and get back to you”
I’m sorry… What? You think we’re lying?! You guys messed up.
After he gets back on and phone and apologizes and says to come back to the store WITH THE FOOD, that I already put on my plate and mixed with rice. I made it very clear the food was out on my plate. He still told me to put it BACK IN THE CONTAINER AND BRING IT BACK.
I have never in my life dealt with a restaurant like this. Absolutely ruined my night.
… moreI’m so beyond disgusted with the management and customer service.
We called in and ordered a plate with shrimp and when we got home it was beef.
It was a back and forth game of being left on hold to talk to the manager. Then they hung up on us. Then we called back and had to explain all over again. The manager goes “Let me listen to the recording and get back to you”
I’m sorry… What? You think we’re lying?! You guys messed up.
After he gets back on and phone and apologizes and says to come back to the store WITH THE FOOD, that I already put on my plate and mixed with rice. I made it very clear the food was out on my plate. He still told me to put it BACK IN THE CONTAINER AND BRING IT BACK.
I have never in my life dealt with a restaurant like this. Absolutely ruined my night.
Evan
Bug in food. A refund still doesn’t make it ok. I think they changed cooks. A face to face apology from the manager would have been nice, but when I walked in she just looked at me and continued to eat her dinner in the corner. She made the nice girl that hands you the food give me the money.
… moreDreamzszn
I’ve been a local to this restaurant for years and never had the chance to try it, thankfully I finally did and WOW!! One of the best chicken pad Thai’s I’ve ever had! The chicken was well seasoned and high-quality white meat. The noodles were the perfect texture without being burnt like most places do. I give it five stars because of the incredible food and the very kind service. Treated like you’re family and has the love of family recipes! 5/5 will come back again!!
… moreKerri Bamond
My husband picked up dinner tonight and I had the BEST sweet and sour chicken I’ve ever had. Please please please keep making it like this it was light, super crispy and fresh!
The lo mein was super fresh too!
… moreThe lo mein was super fresh too!
Justin Time
Where do i start. Chow mein is one of my favorite dishes to order whenever i order American Asian food. I’ve ordered so many times in the last 30 years of my life that I lost count. This is what I ordered today. When it arrived, as you can see in the picture, it’s just chicken in watery vegetables.
Chicken chow mein is supposed to be made with noodles. I know this because every time I’ve ordered it, it came with that. A simple Google search will tell you this as well.
However, instead of admitting to error, the woman insisted that there’s no such thing as noodles in Chicken Chow Mein, and also told me that I can ask anyone how chicken chow mein is supposed to be made and they will tell me its not made with noodles. Im almost certain I’m not the first person to come across this issue. If (without noodles) is a variation , it’s certainly not the norm here and they can at least state that on the menu.
I attempted to eat this soaking wet slop. The chicken chow mein was practically flavorless. I would only eat this if no food was available to me.
The fried dumplings were also very sad. They were flat, and not crispy at all. Kinda soggy. Still way better than the chicken.
I don’t recommend this place for anyone looking for quality.
… moreChicken chow mein is supposed to be made with noodles. I know this because every time I’ve ordered it, it came with that. A simple Google search will tell you this as well.
However, instead of admitting to error, the woman insisted that there’s no such thing as noodles in Chicken Chow Mein, and also told me that I can ask anyone how chicken chow mein is supposed to be made and they will tell me its not made with noodles. Im almost certain I’m not the first person to come across this issue. If (without noodles) is a variation , it’s certainly not the norm here and they can at least state that on the menu.
I attempted to eat this soaking wet slop. The chicken chow mein was practically flavorless. I would only eat this if no food was available to me.
The fried dumplings were also very sad. They were flat, and not crispy at all. Kinda soggy. Still way better than the chicken.
I don’t recommend this place for anyone looking for quality.
Joseph Ackerson
The best local Chinese restaurant ever! If you’re looking for a fix of some good Chinese food you have to go here. I got the orange chicken today and I will definitely be coming back. When I walked in I was immediately greeted like I was a regular customer, that’s hard to find nowadays. 10/10 will be coming back!
… moreRicky Yang
I just moved here not long ago. I feel very good when I order food from this Chinese restaurant. The service is warm. The food tastes good. The portion is large. I will continue to come here in the future.
… moreJoe M
Great place for Chinese take out. The food is always tasty and they are quick with turn around times for pickup. There are so many options and they always accommodate special requests or combos. Dinning in can be a challenge with seating when it’s busy. Place is well kept and clean.
… moreDan Han
I keep going back here to get their general tso lunch special but I keep getting the same result. Their chicken is very dry and chewy even through the thick sauce. Sauce was good and hot and sour soup is good. Can’t get past the chicken
… morePan Yang
I always choose this restaurant when I want to eat Chinese food. They are always delicious and fast, and they can also be specially cooked as required. I think I will continue to visit them.
… more