Local diner chain with a retro vibe & a menu of comfort-food classics like burgers & steaks.
Address and Contact Information
Address: 9010 Belair Rd, Nottingham, MD 21236
Phone: (410) 248-0160
Website: https://www.doubletdiner.com/
Menu Photos
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Reviews
A lunch special was worth going for. I had a monster Buffalo chicken tenders salad. It was loaded with long strips of freshly roasted chicken bathed in a Buffalo coating. The zing was mild, but cumulative.
My wife had the Tuna Salad-Stuffed Tomato. We started with the lentil soup. Hearty & tasty. She had a cup. I upgraded to a bowl. It was tasty & filling.
On Wednesday, the lunch special was peppered steak. A hearty meal with large segments of seared steak mixed with peppers & mushrooms in a rich sauce, over a large bed of rice.
On a Friday, the Steak Stew special or the Rockfish sounded good, but I went for the Chicken & Avocado wrap [see the photo]. It’s tasty & really big. Good for a hearty appetite, or take half home. Lots of slices of avocado & chunky pieces of chicken. This is well worth a try. I had a bowl of the day’s chicken noodle soup–see the photo. It was tasty & big. A cup of it came free but my upgrade to a bowl was only $1.50. We also had a burger with no bun–there is a “bunless burger” on the menu that also sounds good. See the photo.
The Mondays’ dinner special, prime rib steak, is really good & amazing value. For about $19 you get a prime rib with bone covering 2/3rds of your dinner plate. About 1 1/2 inches thick. Plenty of au juice gravy. The baked potato comes on another plate. Also included is your cup of soup. We like the chicken noodle or the navy bean. And, a side salad. We like the Parmesan salad dressing. It’s tangy & creamy.
They may run out of the prime rib, so plan on a late afternoon or very early evening meal. See the photos for a look at the really tasty prime ribs.
Split pea soup is always thick & tasty. The croutons are homemade. The daily specials included corned beef & cabbage. Generous slices of flavorful corned beef covered a high platform built from moist segments of cabbage & chunks of boiled potatoes. Highly recommended for $17.99.
Earlier today, my mother—who’s ill with the flu—placed a phone order around noon for breakfast that I intended to pick up, pay for, and deliver to her before heading to work. When I arrived approximately 30 minutes later, I was informed that there was no order under either my name or my mother’s. Given my mother’s condition, it took some time for her to respond while she attempted to confirm the details. In the meantime, I calmly explained the order in hopes of resolving the issue, but I was repeatedly told that no such order existed.
I also contacted another nearby location to verify whether the order had been mistakenly sent there, which was not the case. My mother then called back and reconfirmed that she had indeed contacted the Nottingham location and remained on the line with me the entire time after this point as she was witness to the events that followed. When I returned inside, the cashier lady did not acknowledge me again directly and instead referred the matter to the manager as she was also on the phone with my mother. After consulting with a female server, the manager confirmed that the order was in fact placed—under my name—after nearly 20–25 minutes of confusion, during which I was made to feel as though I had gone to the wrong location.
Given the inconvenience, delay, and clear internal error, I respectfully asked whether any accommodation could be offered, especially as a frequent customer. Instead, I was abruptly dismissed by that server who asked, “Do you want it, yes or no?” While I made it clear that I did intend to pay for and receive the order, I also requested to speak with management regarding the situation.
The manager acknowledged that a mistake had been made, but he showed no willingness to take responsibility or consider any form of customer accommodation. When I attempted to explain why the situation warranted concern, I was made to feel as though I was being unreasonable or rude simply for voicing a legitimate complaint. At that point, I began to feel that I was being treated dismissively in a way that may have been influenced by racial or cultural differences—an extremely uncomfortable realization.
When I expressed that I would reconsider patronizing the diner if this was how concerns were handled, I was met with indifference. Despite my attempts to disengage in conversation with him to de-escalate, complete the transaction, and leave, I continued to be spoken to in a confrontational manner as if I were of any threat to him. Ultimately, I chose to leave without completing the purchase in order to preserve my dignity and peace of mind.
As someone who understands customer service and business operations, I found this experience deeply disheartening. Customers should never be made to feel silenced, embarrassed, or dismissed for respectfully raising concerns—especially when an error originates within the establishment. Differences in culture, background, or communication style should never excuse a lack of professionalism or basic courtesy.
I hope this matter will be taken seriously, and I would appreciate the opportunity to discuss this experience with upper management. I genuinely valued this diner prior to this incident and would like to see accountability and improved customer care moving forward.