Diego Tristão
My wife placed a simple order on the app for two pizzas, and we still got to the store four minutes after the system said our order was ready. We waited in line for 35 minutes just to get helped, and when we gave them the order’s name, they said they couldn’t find our order and told us to wait—without giving us any idea how long it’d take. After another 15 minutes, they said the pizzas still weren’t ready and it’d be another 10 minutes. After a full hour of waiting, they brought us two pizzas that were nothing like what we ordered. Our order is attached, along with a photo of the pizzas they claimed were ours. When we went back and told them it wasn’t our order, they said they’d reprint the ticket and remake it. While we were waiting, we saw multiple employees messing with their phones, which probably explains the mix-up and the delay in getting the pizzas made—not to mention the hygiene issue, since they’re not wearing gloves and aren’t washing their hands after touching their phones before handling the pizzas. The only time the manager even acknowledged us was when they sent an employee to tell me I’m not allowed to film inside the store, but I’ve attached a clip of the video I took with this review. Overall, there were a bunch of employees just standing around doing nothing, blocking the way for other workers who needed to get through, and others fiddling with their phones, slowing down the pizza-making process. This place needs a manager who’s on top of things and can make quick fixes, like prioritizing customers who are actually in the store instead of churning out pizzas for people who aren’t even there.
… moreDylan Peterson
I have ordered from this Domino’s many times and it’s usually pretty good. But unfortunately when I ordered my pizza this time, there was extremely little sauce, it was very very thin, and it definitely did have the extra cheese or pepperoni that I ordered. Pretty disappointing but I won’t disregard the other times that they’ve been good.
… moremarisol flores
I ordered the philly sandwich, I can tell they over cooked it cause the cheese is hard all around the sandwich. When I tried to bite on the cheese part, it was hard as a rock. I called the store #7501 and nicely asked them if they could make me a new one and deliver it too me. The woman that answered was immediately annoyed by my request and asked ” so you want a new one and you want it delivered? ” I said “yes please ” and she said” okay” and hanged up on me. So I called back and when she answered I said” I’m sorry I think our connection dropped ” and she spoke to me in such a rude and passed off tone and said ” You wanted a new sandwich and have it delivered right?” And I said” yes, but don’t you need my adress” and in a really annoyed voice she said ” No , we all ready have it. ” and I said “okay, thank you so much” and she hanged up again. Update: 20 minutes later I hear a small knock on the door and I go open it and I look down and I see my new sandwich with a receipt. I hear the delivery guy drive away. Thank you dominos .
… moreColeman Christensen
Dude this was awful. Every worker there was not wearing gloves and randomly touching the food, which was gross. When my Pizza finally came out, the pizza sauce was not even cooked with the pizza and it was honestly gross. Super disappointed….. waste of $.
… moreCarly Garrett
Really really confused and pissed off. We ordered a pepperoni pizza online, picked it up, got home and opened it and realized it was a bacon one top pizza. We should have checked it before we got home, but didn’t think about it. We called and asked if we could bring it back and get it fixed. They said they would. We waited in the store for twenty minutes, thirty minutes after we should have gotten our order the first time, and finally got our pizza. The guy confirmed that it was a pepperoni pizza multiple times so we didn’t think we had to open it up and check it. We get home and it’s A SECOND BACON PIZZA. WHAT IS HAPPENING. they refunded us our money but an hour of our lives were spent picking up not one, but TWO BACON PIZZAS that we didn’t want. we don’t like bacon. It’s the only topping on the pizza. Genuinely feeling pranked, I’m sure I’ll laugh tomorrow but right now I’m just craving my pepperoni pizza I ordered over an hour ago and never got. do not come to this location.
… moreRebekah Kempton
Usually have a great experience ordering from this dominos but this time I was really disappointed in the quality of the cheesy bread I ordered. As I said before though, usually have amazing luck and great delivery time.
Pizza was great though!
Edit: the cheesy bread has been much better the last two times!
… moreTauheedah
I got a pizza last night and noticed a couple of toppings were missing. I came back the next day with my receipt and the remaining of the pizza I had left in the pizza box( I did eat some of the incorrect pizza order because I was hungry). The lady that was there made it right by remaking my pizza with all the ingredients, which I appreciate. So fire that, I give them 5 stars .
… moreAnthony Asay
The service was fine waiting to get the order but when I got home and looked at the pizza they had little to no toppings. The olive was supposed to be extra olive and I’ll let you take a guess as to what the other one is because you can barely see the toppings on there.
… moreJonathan Hansen
So I’m one of those people that specifically gets cravings for dominoes pizza so it’s awesome that all the choices on the menu are stuff that I know
update as of 10/14/23
Best customer service ever they brought my pizza out to me
Update as of 9/7/24
So good always a good time
… moreKatie Donaldson
The pizza is usually pretty good. I haven’t gotten pasta from them in awhile. It used to be good. They would make it crispy and balance the ingredients. Now they just down it in sauce and overcook it.
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