KEVIN FLYNN
I ordered 2 pizzas online and for whatever reason when I sent the order in it was wrong and I got the wrong pizza when I called to tell them about it the manager told me “well we made the pizza right on our end” so I asked since the website got the order wrong that’s my fault? Keep in mind I didnt want a refund or even another pizza delivered I was thinking that because I was just goin to throw the pizza away I was hoping maybe I could get some money off my next order because I order from there atleast once a week if not more. But no the manager told me it was my fault and that I was the one that messed up and he refused to do anything about it. I will never order from this place again! I hav worked at pizza places and with the public and I know 100% for sure that this is not how you deal with things and beyond that the kid that was the manage was way to rude to me to be dealing with the public. That’s sucks cause I love dominos but never again from this store… I ordered the pizza feb. 2nd at 8pm… Very not pleased!!! But the delivery driver was super nice!!!
… moreMary
I ordered delivery, I ordered a 14 inch. Half pepperoni, half Canadian bacon and pineapple. Stuff crust. I paid 26.60. Got charged a delivery fee plus tipped. . I got a flat 14 inch no pep no pineapple and no stuff crust. When I called to complain, she stated I didn’t order it , I got exactly what I ordered. I will go the other direction to flying pie. They are better in taste and customer service. I won’t go to dominos again. 30.00 for tasteless trash
… moreFire Agate Mark
The place is clean and well organized. They’re friendly staff when you walk in. But I will never place a delivery order from here again! Horrible service, cold food, and delivery by Door Dash instead of a Domino’s driver.
… moreJason Braley
Ordered delivery 1st time from here in a very long time.. but to my surprise. Super helpful service on phone , i washappy with super fast delivery and delivery driver cool and pizza looks and taste perfect. Thank you. Keep it up!
… moreLuke Frantz
Absolutely unreal experience with a store associate named Victor. I called to have soda added to an order I had already paid for and was told I would need to provide all of my card information again, but this time over the phone. I calmly explained that I didn’t feel comfortable giving someone full access to my card details, including the CVV, and was met with condescending and unnecessary remarks such as, “Do you understand how cards work?” The associate then proceeded to hang up on me after several passive-aggressive and underhanded insults.
Does not wanting to provide specific card details make sense? If it’s policy, tell me that. Communicate it in a healthy way. Put your manager on the phone. Treat people with kindness, instead of behaving like you’re superior and I’m out of line and offending you because I’m trepidatious about giving a stranger my personal information, who clearly doesn’t have the emotional intelligence to even handle a simple phone call.
It’s shocking that something as simple as adding soda to an order could be met with such hostility and disrespect. This individual should not be allowed to handle customer interactions. I’ll be taking this issue up with the corporate office
… moreAnon 1
I am writing to express my disappointment with the recent service quality. The food preparation was clearly inconsistent, as evidenced by the overcooked pizza and undercooked wings. Furthermore, I question whether the establishment is adequately staffed to handle the customer volume. Addressing these issues promptly is crucial for maintaining customer satisfaction and your business’s reputation. It is my hope that management will take this feedback seriously and implement necessary improvements.
… moreAddi Jennings
There have been two totally separate times I have ordered here and my orders have gotten mixed up with things that have meat in them (I’m a vegetarian). Further, I took a bite of something I had ordered and it tasted like mold. So glad that my $70 order is going to waste. I’m never going to eat dominoes again, the mold was my last straw
… morenikkilynne _1992
They had to remake my order 3 times and still couldn’t get it right! I’m pretty sure buffalo sauce goes on the wings and the Parm bits shouldn’t be hockey puck size and all baked together, they need to get there shit right
… moreAnn Margaret St. Clair
This isn’t the Dominos you remember from college. It’s much better. Still not as amazing as some other local options but this is real solid, consistent, and tasty.
… moreTamura Everts
This State Street location across from Lake Harbor makes the best pizzas! They do a great job. I got 2 medium feta and spinach medium specialty pizzas for $9.99 each, (a national deal, reg med 6.99). Also got a medium 2 topping pizza with sausage and mushrooms for free with points from previous orders. Total including delivery and 20% tip $30.50. We fed 4 people with leftovers.
I always get it delivered. The tracking system Dominos has patented and works great. Some drivers don’t have tracking capabilities but you know when they left. So it does help. But I love watching the tracking of drivers that have it.
… more