


Looking for great pizza in Houston? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you’re carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino’s pizza near you is here to satisfy your cravings with taste and quality. Order from 12740 Memorial Dr STE 200.
Delivery/carryout chain offering a wide range of pizzas & a variety of other dishes & sides.
Address and Contact Information
Address: 12740 Memorial Dr STE 200, Houston, TX 77024
Phone: (713) 464-0708
Website: https://www.dominos.com/en/?utm_source=google&utm_medium=loclist&utm_campaign=localmaps
Menu Photos
Order and Reservations
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Reviews
It wasn’t their fault.
The pizza was below standards and not one one I would want to eat again.
I’ve had better.
The place was well lit and clean.
I’ve been a regular customer of Domino’s for years, ordering carry-out and always enjoying the pizzas. However, my latest experience was nothing short of a disaster and has made me question the brand’s commitment to customer satisfaction.
*** The Burned Pizza Incident ***
My initial order included two pizzas, one of which was customized. When I opened the boxes at home, one pizza was completely burned and inedible. Understandably, my starving son refused to eat it. I immediately called the store to rectify the issue. They agreed to remake both pizzas, and I drove back to the store, expecting a swift resolution.
*** Confusion and Poor Service ***
Upon my return, I waited for over 10 minutes only to find out that they hadn’t even started making the replacement pizzas. Worse, the staff seemed confused about my custom order. When the issue of the burned pizza was brought up, I was offered a flimsy excuse instead of an apology.
*** Unprofessional Attitude ***
What further aggravated the situation was the staff member’s blatant lack of concern. Even after messing up my order twice, there was no apology or attempt to make it right. In fact, she displayed a noticeably bad attitude while remaking the pizza. To my astonishment, she turned out to be the manager.
*** Final Thoughts ***
For a brand that spends billions on advertising, it’s disheartening to see such a lack of investment in customer service training. A simple mistake could have been easily forgiven, but the complete lack of accountability and rudeness I experienced is unacceptable.
Until I see improvements in staff behavior and service quality, I cannot recommend this Domino’s location to anyone.
I sincerely hope the regional manager takes a look at this review and takes appropriate action.