Andrew Edwards
I was ignored by staff when late to pick up my order due to work issues. This is around 9pm. No one came to either pickup window, so I went to the front door. It was locked, which I could understand in this area, but they ignored me at the car window, entry door and front window. I stood outside roughly ten minutes in 46 degree weather after having waited in my vehicle at the windows, two employees seemingly pretending to work while the other two are doing what looks like closing procedures. I called the store, no answer and the voice mailbox is full, it’s always full. Decided to call again after waiting outside about 5 more minutes, knocking once more as 3 of the 4 employees walked near the door. I called out to an employee entering through the back, he just told me to go to the pickup window, claiming he didn’t know why no one was responding. The older woman actually answered the phone after being done pretending to stock boxes, (I saw her literally just rearranging the same pile repeatedly) back purposefully turned to the pickup window that I’m standing at. I asked the same thing I asked the young man who had walked in: “is it too late to pick up my order?” She was so polite and cheerful until I told her I was standing at the window right there waiting. She exclaimed “OH! you’re PICKING UP an order!” She didn’t give any excuses as to why they were closing early or didnt answer the door/window but at least gave a poor apology for the wait. Additionally my order was marked as picked up before I arrived, so that explains why they weren’t expecting me. But dang, I was just about 20 minutes late and they could’ve at least communicated that they were closing early for literally ANY reason. Pizza was okay, I never feel like there’s much sauce on the pan pizzas but if I order extra it’s drowned in it. Trash customer experience; another excuse to convince my house to not have cheat days.
… moreZion Carter
I called up there 4x and I didn’t get an answer up until I called the 5x. I called to let them know that the delivery driver didn’t even knock on the door just left my food in front of my door. Mind you I ordered 2 medium pizzas ( only received 1) ordered cheese sticks didn’t receive it at all and I ordered 2 of the 2 liter drinks. I asked to speak with the manager, ( Jennifer ) and she was very rude and disrespectful. She didn’t let me say much at all hung up in my face the first time i tried too tell her what all we didn’t receive. It pissed me off and she also told me that she think i am lying because she bagged it her self lol. So I called back the second time and it was a guy that answered the phone and told me that he would let her know what else was missing that I tried to tell her about which was my cheese sticks. So she called me from a different phone number and she was like she will not be doing my cheese sticks because again she feels like I am lying And if I wanted to speak to the general manager, call the general manager and explained to them what happened Then hung up in my face again
… moreNicolette Wiggins
Very rude staff! I made an order for a pizza and pasta at 2, and the pasta didn’t even cover the bottom of the pan and the pizza was the wrong order. I called the store to report it and the lady who answered told me that my correct order will be redelivered shortly. An hour goes by and I don’t get anything so I kept calling the store for 35min straight and someone was deliberately ignoring my calls and would answer and immediately hang up every time I called. When someone finally answered after 40minutes of playing on the phone, (and I called from 4 different numbers) they had an attitude and I asked for a manager and they said the manager won’t be there until later. When I stated what I was told earlier when I reported the issue with my wrong order, with an attitude, they said he will be there(the driver) and hang up. Idk why people choose these jobs and be rude for no reason blaming others for their unprofessionalism and not wanting to do their job, but I will definitely not be ordering here again, will tell others at my job not to, and will be reporting this to corporate. I also went by the store when I got off at and looked at name tags and got names of the individuals working there to be reported as well. I didn’t even complain nor was I rude that my order was almost an hour late nor about the pasta being nearly empty I just wanted my correct order.
… moreAshleigh Phillips
Okay so I just have to stop and brag I just got home with my pizza and I’m just omg I always feel skimped on my cheese when I get an only cheese pizza and this was perfectly done!! I also made it home and everything was still fresh and hot even though I was there a bit early and had at wait so I got it fresh fresh out the over too but the people who worked there were also so so so so so nice!! Definitely the best dominoes we have had since we have moved back to the area in the past 3 years
Oh sorry about the pic we honestly could not wait to dig in!!!!
… moreJoseph Pace
This is like the 5th time I ordered delivery and every time I am impressed always correct and on time not sure about the others peoples experiences but mine so far have been great
… moreLatrice R
Horrible is all I can say. They threw our pizza together. A 5th grader could have done a better job. This was supposed to be the New York pizza, but it was a failed attemp. One pic is what they initially gave us, and the other is the remake. The remake was a fail because, with it being a New York style pizza, it couldn’t support the massive amount of ingredients they piled on it. This is my 2nd bad experience here. There will be no more…
… more나리아 nalia
honestly this place pmo. the pizza
is really good when its made right. the workers pick and choose when they want to follow directions. i always order online and i literally cannot do lots of sauce. i order light sauce every time and its even gotten to the point where i had to put “light sauce” in my name because they just would not follow directions. the last time i went i got my pizza and they gave me EXTRA sauce and extra cheese, it was literally a soggy mess. they also pick and choose when to put the garlic seasoning on the crust even when i ordered it online. no hate to anyone but like i said the pizza is so great when they actually decide to follow directions.
… moreDiamond Jackson
Wow, Domino’s y’all outdid yallselves this time. I ordered food and decided to play a game of “Will I Get My Food Before I Die of Old Age?” Spoiler alert: I lost.
After waiting an hour (yes, an hour), I tried calling. Over. And over. And over. Apparently, the phones were just for decoration. Just when I was about to give up and go gnaw on my shoe, the app showed the driver was finally in route. At this point, I knew the food would be about as fresh as some leftovers, and guess what? I was right. Cold. Hard. Sad. I’ve had better pizza from a middle school cafeteria. If you enjoy being ghosted by the store staff and chewing on pizza that doubles as a paperweight, this is the place for you. 0/10 would not recommend. Unless you’re trying to ruin someone’s day on purpose. And I tipped in the app. Sigh.
… moreLois Cooper
They always get my order correct, it’s always hot, and the staff is always friendly! Good job!
… moreLamar Franklin
No answer over the phone. Went to store in person and talked to management about this. Still nothing has changed. Don’t know how they stay in buisiness!!
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