Jessica Goeke
I ordered a pizza and not only did they totally mess up the ingredients on the pizza they also didn’t cut the pizza at all. I’m in a hotel and they delivered me an uncut pizza with the ingredients all jacked up. They also didn’t wait to hand me the pizza. The delivery driver left it on a random cart in the entrance. It almost got stolen by a drunk passerby. I’m beyond disappointed. I’d take my tip back if i could.
… moreNichole Doucet
I ordered a pizza via the app for delivery at 5:30 the order said it came out of the over at 6pm I called at 6:30 and asked if it was coming since the app said it was still in the checking order before delivery after coming out of oven I was then placed on hold for 19 mins after telling them my job I have the deliviery set for closes at 7pm I then had to call back 2 times as they hung up on me finally to get someone to say they will process a refund within 3-5 business days so now I cant eat dinner then I was told “thats not my problem” when honestly it completely is very very disrespectful employees and a very dissatisfied customer
… moreSarah
Adding to all of the other bad reviews feels like a waste of time, but it’s as much as I can do. I started by calling the corporate customer service, but hung up after being on hold for thirty minutes. We used to order from Domino’s regularly – only delivery. For years it worked the way it is supposed to. Last month, we ordered a pizza online that showed up an hour late, cold, and not at all similar to the toppings or sauce that we ordered. The worker who answered the phone was rude and it was a pretty terrible experience. Last night, we decided that the bad experience was probably a one-off and we should give them another chance. This time it was worse; we ordered a pizza that we paid for and never received. After waiting over an hour for the deliver (after the estimated delivery time), then waiting on hold for about ten minutes, the manager said that if we wanted a pizza we would have to come get it because they didn’t have any delivery drivers. I have no idea why they took the order in the first place.
There was no attempt to fix the problem, they would not cancel the order so we were charged for the pizza, and they were incredibly rude. I thought we would find a different Domino’s location for next time but now I know that the same company, MBR management owns most of the locations around here (I spent the thirty minute hold time researching the location owner). No more Domino’s for us. Ever.
… moreCraig Thiessen
This is the most unorganized dominos I’ve ever experienced. Missing orders and terribly delayed delivery times are the normal. If you are not doing carry out, don’t bother. Even then they’ll be missing an item or two. Never ordering from this location again. Rude beyond belief.
… moreZoey Frazer
Placed our order no delivery driver so we went and picked it up at the store lady forgot our drinks and dipping sauces so we called back. Very rude customer service we told her she forgot our stuff and asked for a refund on the drinks and she started yelling and slammed the phone down to hang up. Got the whole order wrong.
… moreRobin Sabrina
First off the manager hung up on me not because I was rude or disrespectful but because they are unable to answer simple questions or communicate properly about procedures. I was given the wrong the pizza and no one wants to take accountability for it. I will not be returning and I will make sure I share this with everyone.
… moreJesse Montgomery
So many of my orders were wrong I had to take what they gave me and walk out! I want to talk to a manager over the dominos because I want to eat there still but they mess up the experience. if I ask for boneless wings and the girl says shes out of boneless and I need to take the bone in wings that she accidentally put in instead of what I ordered. None of the staff proceeded to put the boneless wings in they just ignored me. I want to talk to a person over them IMMEDIATELY.
… moreJeremy S.
Pizza took two hours, was cold, and they forgot my drink. Last time I ordered, I got the wrong pizza. This place needs corporate intervention. Won’t be seeing my business again as a former regular customer. I’ll go pick up from the clayton business district location, they have their stuff together.
… moreJay Grim
Was at a concert at the pageant, when we got our pizza, it wasn’t cut right and looked like it was dropped at least once. Worst domino’s pizza I’ve ever had. When we opened it up it was just a pile of toppings and crust.
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