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Looking for great pizza in Huntsville? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you’re carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino’s pizza near you is here to satisfy your cravings with taste and quality. Order from 4506 University Dr NW .
Delivery/carryout chain offering a wide range of pizzas & a variety of other dishes & sides.
Hours
| Thursday | 10 AM–12 AM |
| Friday | 10 AM–1 AM |
| Saturday | 10 AM–1 AM |
| Sunday | 10 AM–12 AM |
| Monday | 10 AM–12 AM |
| Tuesday | 10 AM–12 AM |
| Wednesday | 10 AM–12 AM |
Address and Contact Information
Address: 4506 University Dr NW, Huntsville, AL 35816
Phone: (256) 830-2662
Website: https://www.dominos.com/en/?utm_source=google&utm_medium=loclist&utm_campaign=localmaps_menutest
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Reviews
Chasity Rogers
If I could give a 0 star review, I would. We ordered 2 large pizzas with bacon, and a 16 piece Parmesan bread bites. We were at the pickup window 15-20 minutes before anyone even acknowledged us. The staff was inside dancing around the store and eating. Once we got our order , the Parmesan bread bites had no Parmesan or garlic seasoning and we’re totally bland. And our pizzas were pepperoni instead of bacon. We took them inside and had to wait another 10 minutes for them to be remade. Meanwhile the pepperoni ones we just took back inside, they took out of the box and put back in the oven. They still were wrong but we didn’t want to go back in so we just left. Horrible experience.
… moreaj lee
0 OUT OF 10 EXPERIENCE
It is always something when I order from Domino’s. I have never physically been inside the store because I always get my food delivered, but I have spoken to employees over the phone.
The last time I ordered, it only took about 20 minutes for the food to be made, which was completely fine. However, it took an hour and a half for the food to actually be delivered to me, even though I live only 9 minutes away from the store. When the food finally arrived, it was cold and missing all of the sauces I paid for. I was not refunded for the cold food or the missing sauces, and I was not offered any compensation, waived fees, or resolution.
I decided to give Domino’s another chance today. I placed a new order and even used some of my saved reward points to get additional food. About 20 minutes later, the app said my food was completed and on the way. I watched the tracking the entire time and saw the car sitting at the store. The delivery time kept increasing and increasing. About 20 minutes after it said my food would be on the way, the store suddenly canceled my order with no explanation.
Although I was frustrated, I attempted to reorder my food. That is when I realized my reward points were gone, even though the order had been canceled. I called the store and was told there was no explanation for why my order was canceled and that they could not handle reward points in the store, which I understand. However, I was not given any contact information to resolve the issue. I was only told I could reorder, but I would have to pay full price again, including paying for the food my reward points had already covered.
I did not understand how the store could not resolve this when they were the ones who canceled the order and caused the issue with my points. The store should have record of the canceled order and should have been able to resend it but no.
I also tried to report the issue through the Domino’s app, but it told me I could only report it after the order left the store. Since the store canceled it before it left, I could not report it there either. I then called the customer service number and was directed to an automated system that said I would need to email support. It also said I could receive a text message to handle the issue if I pressed one. I pressed one multiple times, but I never received any text messages.
I tried repeatedly to get help, but nothing was resolved. There was no accountability taken by Domino’s, and I was unable to get in contact with anyone who could fix the problem.
… moreIt is always something when I order from Domino’s. I have never physically been inside the store because I always get my food delivered, but I have spoken to employees over the phone.
The last time I ordered, it only took about 20 minutes for the food to be made, which was completely fine. However, it took an hour and a half for the food to actually be delivered to me, even though I live only 9 minutes away from the store. When the food finally arrived, it was cold and missing all of the sauces I paid for. I was not refunded for the cold food or the missing sauces, and I was not offered any compensation, waived fees, or resolution.
I decided to give Domino’s another chance today. I placed a new order and even used some of my saved reward points to get additional food. About 20 minutes later, the app said my food was completed and on the way. I watched the tracking the entire time and saw the car sitting at the store. The delivery time kept increasing and increasing. About 20 minutes after it said my food would be on the way, the store suddenly canceled my order with no explanation.
Although I was frustrated, I attempted to reorder my food. That is when I realized my reward points were gone, even though the order had been canceled. I called the store and was told there was no explanation for why my order was canceled and that they could not handle reward points in the store, which I understand. However, I was not given any contact information to resolve the issue. I was only told I could reorder, but I would have to pay full price again, including paying for the food my reward points had already covered.
I did not understand how the store could not resolve this when they were the ones who canceled the order and caused the issue with my points. The store should have record of the canceled order and should have been able to resend it but no.
I also tried to report the issue through the Domino’s app, but it told me I could only report it after the order left the store. Since the store canceled it before it left, I could not report it there either. I then called the customer service number and was directed to an automated system that said I would need to email support. It also said I could receive a text message to handle the issue if I pressed one. I pressed one multiple times, but I never received any text messages.
I tried repeatedly to get help, but nothing was resolved. There was no accountability taken by Domino’s, and I was unable to get in contact with anyone who could fix the problem.
ShroomExplosion
I ordered a pizza and specialty item for delivery at 6:40 pm on 01/14/2026 and it came out of the oven 6:51 pm. I did not get my order delivered until 8:12 pm. That would make my pizza 1 hour and 21 minutes old. This obviously reduced the quality and introduced possible risks of food safety. Not to mention the annoyance of getting my order much later than expected.
I called the store to complain about this. The girl that answered was attentive, and stated that they could remake the item and send back. I agreed to this and was asked to hold to notify the manager. She came back on the phone and stated that they are short on drivers, and that it would take the same amount of time to receive the order again. I was then given the option to have it remade and was asked to come and pick up as a carryout and that they would refund the delivery fee. This was not something that I could do, as I was working and unable to leave to correct this. I then just asked to have a refund or delay on remake for a different day. She asked that I hold, so that she could speak with the manager. The manager then came onto the phone, and was EXTREMELY RUDE! He said that “You got your pizza and your money.” I tried to deescalate the tension by stating that I tried working with them, but I am unable to leave my job to pick up the pizza. However, he mumbled something, and I no longer wanted to deal with the situation or the attitude over something that the business was in error for. I have attached a picture of the timeline.
Do not order from here and notice the multiple one star reviews. Should have checked before ordering.
… moreI called the store to complain about this. The girl that answered was attentive, and stated that they could remake the item and send back. I agreed to this and was asked to hold to notify the manager. She came back on the phone and stated that they are short on drivers, and that it would take the same amount of time to receive the order again. I was then given the option to have it remade and was asked to come and pick up as a carryout and that they would refund the delivery fee. This was not something that I could do, as I was working and unable to leave to correct this. I then just asked to have a refund or delay on remake for a different day. She asked that I hold, so that she could speak with the manager. The manager then came onto the phone, and was EXTREMELY RUDE! He said that “You got your pizza and your money.” I tried to deescalate the tension by stating that I tried working with them, but I am unable to leave my job to pick up the pizza. However, he mumbled something, and I no longer wanted to deal with the situation or the attitude over something that the business was in error for. I have attached a picture of the timeline.
Do not order from here and notice the multiple one star reviews. Should have checked before ordering.
Shannon Williams
I made an order here from the app on my way home from work on 1/30/26 at 6pm. I pulled to the window when notified that the two ordered pizza’s were ready. I get all the way home in Harvest to find that they gave me the wrong pizzas with ingredients I’m allergic to. I drive all the way back and the managers response was a simply “oh well we’re only human” and tried to give me my correct cold pizzas that were still sitting on the counter for nearly two hours. Absolutely no problem and no consideration in wasting my time and travels for their incompetence.
… moreMatthew H.
Absolutely Unacceptable Customer Service
I had one of the worst customer service experiences of my life with this Domino’s location.
After placing a delivery order, the Domino’s tracker showed that my pizza and wings were finished. When no delivery arrived, I called the store. The first employee I spoke with confirmed that my order was still sitting under a heat lamp and said they would send a driver out with it. At that point, I requested a refund because the food would clearly be poor quality.
I was transferred to the manager, and that’s when the situation went downhill. The manager immediately accused me of lying about whether my food had been delivered, despite the employee before him stating it was still in the store. The phone call turned into a 15-minute argument, during which the manager was rude, disrespectful, and extremely accusatory.
While I was on the phone, I heard the manager ask the driver if the order had been delivered — and the driver said no. A few moments later, the manager asked again, and suddenly the driver said yes, after which the manager refused a refund. The manager then stated he would be pocketing the money and told me that if I came to the store to dispute it, he would call the police.
Because I never received the order I paid for, I had a police officer meet me at the store. The officer was professional and kind and went inside to request the transaction be voided. This should never be necessary over a pizza order.
I have never experienced such hostile, dishonest, and unprofessional behavior from a manager anywhere. Since these local Domino’s locations appear to be owned by the same group, I will no longer be ordering from any Domino’s in this area.
Do not recommend.
… moreI had one of the worst customer service experiences of my life with this Domino’s location.
After placing a delivery order, the Domino’s tracker showed that my pizza and wings were finished. When no delivery arrived, I called the store. The first employee I spoke with confirmed that my order was still sitting under a heat lamp and said they would send a driver out with it. At that point, I requested a refund because the food would clearly be poor quality.
I was transferred to the manager, and that’s when the situation went downhill. The manager immediately accused me of lying about whether my food had been delivered, despite the employee before him stating it was still in the store. The phone call turned into a 15-minute argument, during which the manager was rude, disrespectful, and extremely accusatory.
While I was on the phone, I heard the manager ask the driver if the order had been delivered — and the driver said no. A few moments later, the manager asked again, and suddenly the driver said yes, after which the manager refused a refund. The manager then stated he would be pocketing the money and told me that if I came to the store to dispute it, he would call the police.
Because I never received the order I paid for, I had a police officer meet me at the store. The officer was professional and kind and went inside to request the transaction be voided. This should never be necessary over a pizza order.
I have never experienced such hostile, dishonest, and unprofessional behavior from a manager anywhere. Since these local Domino’s locations appear to be owned by the same group, I will no longer be ordering from any Domino’s in this area.
Do not recommend.
Radhe Patel
I had a very disappointing experience with the window pickup at this Domino’s location. I arrived on time, but I waited over 20 minutes just to get my order (garlic knots), despite there being no other customers ahead of me. When I finally received my pizza, it was cold and not as fresh as I expected. The staff seemed overwhelmed and inattentive, made the whole process frustrating. Not the quick and convenient service I was hoping for. I won’t be returning to this location.
… moreTy Fincher
Arrived 10 minutes after the estimated pickup time to minimize the time I’d have to spend on premises. This strategem proved ineffective however, as I was advised at the pickup window that the staff had “done give [my] order to somebody else who come here claiming they was [me].”
I didn’t bother asking how in the hell it might be possible that someone else knew my name, or that I had ordered pizza for pickup there.
While waiting outside for them to make my order, I am reflecting on the unfortunate trend of businesses asking customers to make tipping decisions prior to the delivery of goods. Regrettable.
… moreI didn’t bother asking how in the hell it might be possible that someone else knew my name, or that I had ordered pizza for pickup there.
While waiting outside for them to make my order, I am reflecting on the unfortunate trend of businesses asking customers to make tipping decisions prior to the delivery of goods. Regrettable.
Alexis Daniel (TexLex)
Just ordered a pizza over the phone to and was automatically set to an automated ordering system. After 4 times to re order my pizza and it was delivered, my pizza wasn’t made properly. I ended up calling back to talk to a person to be told I should’ve ordered specifically and with a terrible attitude. I’ve never ordered with an automated ordering system like this. I’m upset to know that my 35 dollars has been wasted. 0/5 will not ever order from here. Do better.
… moreSarah Sarris
I’ve been eating their subs for years and this location just can’t get it right anymore. Total hit or miss, and lately it’s more miss. Don’t waste your money. Domino’s wants to be more than a pizza place, but they clearly don’t know how to make a sandwich. ♀️
… moreBrandon
I ordered a medium deluxe and had one half pepperoni and the other half deluxe as the menu has it. The receipt has it correct, but You sent me a Pepperoni only pizza. Why would i pay for a deluxe pizza and only want pepperoni when I could easily order only a pepperoni or even the extra pepperoni for the same price.
When I tried to use the make it right option on the app, it offered me points enough for a 2 topping pizza not a deluxe.
When I called, I was told it was a mistake because it was confusing. I believe there is supposed to be quality control but I’d say that person should be fired as they suck at their job.
To be fair they are delivering a replacement, but this horrid service deserves a horrid review..
The delivery person showed the food was delivered 15 minutes before I actually got the delivery after i searched the hotel for the delivery.
I have had some bad deliveries but this one takes the top prize for screwups…
… moreWhen I tried to use the make it right option on the app, it offered me points enough for a 2 topping pizza not a deluxe.
When I called, I was told it was a mistake because it was confusing. I believe there is supposed to be quality control but I’d say that person should be fired as they suck at their job.
To be fair they are delivering a replacement, but this horrid service deserves a horrid review..
The delivery person showed the food was delivered 15 minutes before I actually got the delivery after i searched the hotel for the delivery.
I have had some bad deliveries but this one takes the top prize for screwups…