

Looking for great pizza in Florida City? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you’re carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino’s pizza near you is here to satisfy your cravings with taste and quality. Order from 1485 Ne 1st Avenue Ste #102 Unit 102.
Delivery/carryout chain offering a wide range of pizzas & a variety of other dishes & sides.
Address and Contact Information
Address: 1485 NE 1st Ave Ste #102 Unit 102, Florida City, FL 33034
Phone: (305) 246-1011
Website: https://www.dominos.com/en/?utm_source=google&utm_medium=loclist&utm_campaign=localmaps_menutest
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Reviews
The ordeal began when I ordered a cheese pizza through the Domino’s app, which I have used countless times without issue. The app indicated that my order would arrive within 30 minutes, and I was looking forward to enjoying a delicious meal with my family. Unfortunately, the anticipation quickly turned to frustration when the delivery arrived.
When the delivery driver handed me the pizza box, I was immediately concerned. The box looked like it had been through a battle – it was severely damaged, with one side completely caved in. It was evident that the box had been mishandled during delivery. I opened the box to assess the damage, and to my dismay, the pizza inside was completely ruined. The toppings were smeared everywhere, and the pizza was squashed and deformed. It was clear that the pizza had been jostled and likely dropped multiple times during transit.
The sight of the ruined pizza was infuriating. Not only was it unappetizing, but it also made me question the professionalism and care taken by the delivery staff. How could anyone think it was acceptable to deliver a product in such a state? It felt like a blatant display of disrespect for the customer. A pizza is supposed to be a treat, especially when ordered from a reputable chain like Domino’s, but this experience was anything but enjoyable.
To resolve the issue, I immediately contacted Domino’s customer service. I explained the situation and even provided photos of the damaged pizza and box. The representative I spoke with was polite and apologized for the inconvenience, but the resolution offered was underwhelming. I was given a voucher for a free pizza on my next order, but this did little to compensate for the immediate disappointment and ruined meal. Moreover, the voucher did not restore my confidence in Domino’s ability to deliver quality service.
What made this experience even more frustrating was the lack of accountability. While the customer service representative was polite, there was no follow-up to ensure that this kind of issue would be addressed in the future. It left me wondering if this was a one-time mishap or a sign of declining standards within the company.
I understand that mistakes happen, and delivery can be challenging. However, there is no excuse for delivering a product that is damaged and ruined. It shows a lack of care and consideration for the customer. Domino’s needs to ensure that their delivery staff are properly trained and that there are quality control measures in place to prevent such incidents from happening again.
In conclusion, my recent experience with Domino’s was deeply disappointing. The severely damaged pizza box and the ruined pizza inside were unacceptable. The lack of a satisfactory resolution and follow-up only added to my frustration. Until Domino’s addresses these issues and improves their delivery standards, I cannot recommend their service. Based on this experience, I give Domino’s zero stars. I hope that this review serves as a wake-up call for the company to prioritize customer satisfaction and quality service.
Edit:
Lmfao just started reading reviews. It shows that owner does not care on responding…. by the way. Love these 1 star. Hella funny
Furthermore, the lack of staff is evident and is severely impacting the service. This isn’t the first time I’ve had problems here, and it seems the owners don’t care at all about their customers’ opinions.
If you’re looking for reliable service, I definitely advise you to look elsewhere. It’s time they took complaints seriously!