Domino’s Pizza

  3.4 – 66 reviews   • Pizza delivery

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Looking for great pizza in Wesley Chapel? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you’re carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino’s pizza near you is here to satisfy your cravings with taste and quality. Order from 5922 A-14 Weddington Rd Ste A.

Delivery/carryout chain offering a wide range of pizzas & a variety of other dishes & sides.

✔️Lunch ✔️Dinner ✔️Take out ✔️Delivery Domino's Pizza 28104

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Reviews

Armando Arce
Ordered on Halloween for the family prior to taking the kids trick or treating. Only stated a 28 minute wait so placed an order. 1.5 hours later I called and they could not find my order and just said probably 4-5 hours later wait. Not a care in the world while he sang to himself over the phone or any sense of urgency and just cancelled the order. Why not call and let someone know? Was the expectation that everyone who ordered expecting a 28 minute wait would be totally cool with a 4-5 hour wait? That was fun dealing with a bunch of starving kids while trick or treating. No longer supporting this business.
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Marie
Very rude women on the phone when I called for an eta on my order. Placed my order online then an hour later no update so I called and they said it would be another 2 hours! So 3 hours? And her exact words were “idk what to tell you” then when I asked for a manager she said no manager can come to the phone. Then I just canceled my order. I’ll be calling corporate to file a complaint
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Joel Patterson
Great food Great service and great atmosphere i love domino’s since I was a kid thank you guys for everything keep up the good work!!!!
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Mike Skrutowski
I got the app and got the national coupon 7.99 14″ 1 topping pizza. Get the hand tossed it hold the heat better. Great tasting and just be prepared to wait during busy times. Very friendly and attentive.
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Stase Vonsiatsky
I personally emailed the owners about my experience three days ago. Since I have not received a response I am including my original email below.

Mark, Stephanie, and Chris,

I am reaching out to express my deep dissatisfaction with the experience I had at your Wesley Chapel store last night. My order confirmation is attached below for your reference.

I placed an online order at 9:29 a.m. for a scheduled pickup at 5:30 p.m. I’ve used this method before for gatherings, and it has always worked smoothly. My order was for four pizzas, cheesy bread, and 16 wings, as we were hosting a group of kids for dinner before trick-or-treating.

When I arrived at 5:20 p.m., the store was in complete disarray. The line extended out the door, and customers were visibly frustrated. By the time I reached the register, it was clear the store was severely behind, unprepared, and under immense stress. While I understand Halloween can be an exceptionally busy day, this situation was beyond that.

The most troubling part of my experience was witnessing the behavior of an older gentleman with a mustache, whom an employee identified as the general manager. He was openly berating his team, many of whom appeared to be younger employees trying to keep up under challenging circumstances. At one point, he loudly reprimanded a young girl struggling with the register, shouting, “Get away from the machine because you’re useless around here!” If I had been her parent, I would have been outraged. It was truly upsetting to witness. Another employee was pushing blue bins of dough and was yelled at for not moving fast enough. The general manager also began shouting estimated wait times to each new customer—“90 minutes!” or “2 hours!”—only adding to the chaos.

As a general manager, he should be setting a positive example, representing himself, the store’s owners, and Domino’s in a manner that instills confidence and motivation. Instead, his demeanor likely intensified his staff’s stress, impacting their interactions with customers. No one could give a clear answer on when orders would be ready, only suggesting to “keep checking the app.” Many customers opted for refunds, but I had no choice but to wait.

My order was finally ready at 6:15 p.m., 45 minutes past the promised pickup time. By the time I got home, our guests had already left without eating. Most of the food went untouched, with two pizzas, half the cheesy bread, and wings still sitting in the fridge today.

As a former retail manager who has handled peak sales seasons, I understand the challenges of high-traffic days. However, I also know that the quality of customer service and the morale of your staff are direct reflections of their leadership. The conduct I witnessed from this general manager was far from the leadership Domino’s should stand behind.

Please feel free to contact me if you would like to discuss this further. I would appreciate knowing what steps will be taken to prevent other customers from experiencing similar frustrations.

Update:
Owners responded with directions to email them and provided the same email addresses which I sent an email to three days ago with no response.
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Nick
Both the food and the staff are way above average here! I work nearby, I know where I’ll be going more often than not! Highly recommend.

I frequently visit this location during the day and Becky is such a delight. She is so customer service oriented I think she has the best skills I’ve ever seen. She deserves her own location. She cares way more than the average employee. This dominos is not the same without Becky.
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Christie
Fantastic handmade pans. Record time with one well done – perfect! Thank you Pizza Artists! Thank you, Delivery Driver Jack!
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Madison LeMay
My fiancé and I ordered a late night pizza, expecting to get old dough and left over toppings from the day. Instead, we received a perfect pizza. The dough was fresh and fluffy, the sauce to cheese ratio was good and there was a good amount of toppings. Will be ordering again.
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Seth Joyner
I placed an online order which didn’t take too much time. While waiting in the store I was asked to “fill this out”…it was the tip line on the receipt. I understand people have to make money but you need to do more than your job to get a tip. Maybe even talk to me a little…anyways I tipped to be nice. They handed me my pizza and I went home. When I got home the sauces I paid for were not in the box. I know that’s a small thing but all of this together had made me very frustrated. I probably won’t come back here…there are other pizza places around with a better employee base.
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Janet Brower
I’d give zero stars if possible.
We ordered 10/16 with no issues.
We ordered 10/23 with no food. Ordered online for delivery at 5:54. Delivery within 60 minutes, according to website. Order stayed in “prep” stage. Called at 6:50. Asst. manager says she is only driver, etc. Can’t get it here. How close do I live?
Give her option that I’ll come pick it up if it will be free.
Manager, Stephanie gets on phone. Order has not even been made. They knew they had no drivers, so they only made the carry out orders. So if I opt to come get it, it will still be another 30 minutes. I can maybe live with that.
But then Stephanie quips that for the 10 minutes I have spent “chewing me out”, she could have been making orders.
First off, the entire call was only 8 minutes including the phone tree mess then speaking to asst. manager. Secondly, I refused to be talked to like that by a business who wants my money.
Told her to cancel my order and refund my money.
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