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Looking for great pizza in Apex? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you’re carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino’s pizza near you is here to satisfy your cravings with taste and quality. Order from 1284 W Williams Street Suite 201 Ste 201.
Delivery/carryout chain offering a wide range of pizzas & a variety of other dishes & sides.
Address and Contact Information
Address: 1284 W Williams St Suite 201 Ste 201, Apex, NC 27502
Phone: (919) 303-0800
Website: https://www.dominos.com/en/?utm_source=google&utm_medium=loclist&utm_campaign=localmaps
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Reviews
Rimika Mittal
I ordered a veggie pizza online for home delivery and i got a chicken pizza instead. When I called them to deliver my correct order, first the associate agreed and then put me on hold. He later said that he spoke to the manager and that I need to go back to the store personally and return the chicken pizza which I had not even ordered. They wanted to check if the chicken pizza was good and unused and only then they would give me my correct order.
This is utterly ridiculous and unprofessional. I am a pure vegetarian and first, you gave me a chicken pizza, second, it was your fault for delivering incorrect pizza, third, why should I go and return the chicken pizza when I paid for the online delivery!! Absolutely disgusting customer service. I would have given 0 stars if I had the option
Well you asked me to reach out on email but didn’t bother to respond to my email. Nor did I receive any refund !
… moreThis is utterly ridiculous and unprofessional. I am a pure vegetarian and first, you gave me a chicken pizza, second, it was your fault for delivering incorrect pizza, third, why should I go and return the chicken pizza when I paid for the online delivery!! Absolutely disgusting customer service. I would have given 0 stars if I had the option
Well you asked me to reach out on email but didn’t bother to respond to my email. Nor did I receive any refund !
Shubham Tyagi
I ordered 2 mediums with toppings (Wisconsin base with some extra veggies). I got home and discovered that there were no veggie toppings, just a Wisconsin cheese. I called and nobody picked up for over 10 minutes, even though the store was not busy, no one was inside.
… morePraveen Kumar
I had a disappointing experience with my recent Domino’s order at this location. I ordered two pizzas — a Pacific Veggie and a Buffalo Chicken — but both were made incorrectly. The veggie pizza had buffalo sauce added, and the Buffalo Chicken had no chicken or buffalo sauce at all.
I reported the issue and was asked to send photos, which I did. When I visited the store a few days later, the manager acknowledged the mistake and promised to credit both pizzas to my account. However, when I called a week later to redeem the credit, I was told there was no record of it. Even after speaking to the same manager and contacting Domino’s customer service, nothing was resolved. I received a message saying my case was closed, but I never got a call back or my replacement pizzas.
Very disappointed with how this was handled — I expected better customer service and accountability from Domino’s.
… moreI reported the issue and was asked to send photos, which I did. When I visited the store a few days later, the manager acknowledged the mistake and promised to credit both pizzas to my account. However, when I called a week later to redeem the credit, I was told there was no record of it. Even after speaking to the same manager and contacting Domino’s customer service, nothing was resolved. I received a message saying my case was closed, but I never got a call back or my replacement pizzas.
Very disappointed with how this was handled — I expected better customer service and accountability from Domino’s.
Stoned Bat
I went into the place on my lunch break was surprised nobody said hello or even said it back to me to break the silence. I went in the bathroom and their soap dispenser was broken but had soap so not very good for the employees to wash their hands. I picked up my order from the guy and it just seemed like they all didn’t want to be there and angry with each other no team chemistry. I know it’s tough to be always cheery but if a customer has to try to cheer the employees up and it still has no effect on their attitude I don’t think a person like that should be working in the food service industry. I wanted to go to the one 10 minutes away with a better review but was forced to settle with this 3 star restaurant. The Parmesan bread bites were delicious and hot but the pizza was well done and kind of burnt the cheese. Also it was very inconvenient they didn’t cut the pizza at all good thing I got napkins though.
… moreFair Critic
Great, fresh toppings but I wish they’d have said they were cutting the thin one into tiny useless pieces. Disappointed. Round pizzas are cut like a pie. Pizza is a rare choice for us. I was expecting a slice. Mine was burnt- the box to the side is all the burnt parts. The thicker one was great. I guess in future we’ll note: please do not cut weirdly & do not burn. Otherwise, it was champion.
… moreDeepak Patel
I recently ordered 2 toppings 2 large pizzas. I was quite disappointed with the minimal amount of toppings. This isn’t the first time I’ve encountered this issue; it seems to be a recurring problem with Domino’s Additionally, I used a coupon on this recent purchase, and I’m wondering if that might have affected the quality & quality of the toppings or if there’s been an instruction to limit them when coupons are used. A well-balanced pizza should offer a more substantial and evenly distributed selection of toppings to complement the crust and sauce. I hope this feedback helps in improving the overall quality and satisfaction of your pizza offerings, regardless of promotional discounts.
Update as of Jan’25: I emailed twice with no response, as expected. It’s standard practice for companies to send generic responses to negative feedback in an attempt to appear as though they care, and that’s exactly what’s happening here. While I’m not anticipating any resolution, particularly in my case, I was hoping they would take quality seriously. If you’re reading this review update, I recommend trying the pizza from Daniel’s Restaurant & Catering across Hwy-64 instead.
… moreUpdate as of Jan’25: I emailed twice with no response, as expected. It’s standard practice for companies to send generic responses to negative feedback in an attempt to appear as though they care, and that’s exactly what’s happening here. While I’m not anticipating any resolution, particularly in my case, I was hoping they would take quality seriously. If you’re reading this review update, I recommend trying the pizza from Daniel’s Restaurant & Catering across Hwy-64 instead.
John Kuzenski
Got suckered away from my preferred pizza restaurant by a big promotional deal they’re running. Six toppings, and extra sauce because I’ve always liked it and it’s the soul of a pizza. Two of the toppings had quite literally about 2-3 pieces each on the pizza and boy did I look for any others under the cheese. I’d say “cheese and sauce,” but there was barely any sauce at all on the pie, much less EXTRA sauce I’d ordered. Reported the problem on the app and it robo-offered a couple of options- both of which required either one of their loyalty accounts or a future order, or both. I declined both because I’m just not ordering Domino’s again. Ever. The “special deal” pizza? I could’ve gotten two of my frozen supermarket favorites for the price and they both would have tasted about the same.
Oh, except they’d also have sauce.
… moreOh, except they’d also have sauce.
Zonnie Parker
This is not what I exactly asked for! Why does this have black on it and it has no onions like I asked for and it supposed to be hand-tossed why is there no garlic butter on the crust! This was a waste of my money! For me to be on hold for over and hour is ridiculous! The female worker answered when I was on hold for 20 minutes and told me to hold on again and waited till it was time for them to close and still no answer. This is the absolute worst customer service ever and worse restaurant ever! I just want a refund! I most definitely will never order here again! Throw the employees in the trash like I did that pizza! Also, the manager, I guess finally answer the phone and she had a very Nasty attitude and Hurry up and hung up on me! Y’all need to reconsider better people with better customer service.
… moreChetan Anguralia
We ordered a pizza for delivery. At first, the Order #: 556 was accepted by Domino’s, but a few minutes later it was cancelled with just an email notification . We called the store and spoke with the manager, who said he wasn’t sure why it had been cancelled and assured us the order would still be delivered. After waiting several more minutes, we called again and were then told the order was cancelled because our address is more than 30 minutes away. This was very frustrating. My suggestion to Domino’s is to please fix your system so customers aren’t left waiting for orders that you’re unable to deliver.
… moreBhaskar Mahyavanshi
Today I ordered a pizza with Black Olive, Onion and Pineapple as topics. The pizza came without any black olives. I called the manager and he just told me to let it go; he couldn’t do anything about it. I didn’t expect this poor service from Dominos. Probably time to move away from Dominos.
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