Kimberly Scott
So I was a person who swore off dominos. Since moving here they have changed my mind. Recently I ordered the Philly cheesesteak pizza and when I say this was a game changer. T was so delicious and hot. Very satisfied
… mores d
The absolute worse Domino’s pizza I have had in my entire life! Ordered 2 pizzas. Each one was missing a topping. Bubbles all over the pizzas and barely any cheese. All you can see is red sauce. Tried calling the store. It rang over 50 times! No answer. So ok, we have to eat it. Went to pull a piece out and it’s not even cut all the way through. It’s just like throwing money into the trash can. Go to make a “claim” that doesn’t work either. Sucks to suck and well y’all need to do better.
… moreJacob Watson
Even though I saw a lot of bad reviews I decided tonight 9/17/25 to give this domino’s a chance around 9pm off Richmond rd . I ordered on the app to pickup at this locations drive thru window. I did the 9.99 deal with any toppings although seeing the reviews I decided on a basic Pepperoni Pizza. It was ready in about 10 min according to the app. Once at the drive thru window and a short moment later I had my hot pizza and first slice tasted just as good as I remember even after about 4 years of not having domino’s. I mean for $11 and some change. I cannot complain at all. A basic cheap pizza that was handed to me nicely and was nice and warm. Seems like many of the bad reviews are because of their delivery service. But my service picking up at that drive thru was quick and easy.i attached 2 photos to show i ordered at this locations and my pizza not even 1 min after I had received it and opened the box to take a photo of it.
… moreSoleil
I ordered a pizza via GrubHub at 8:30 pm with an ETA of 8:50 pm. Around 9:00, the delivery time kept fluctuating, and the app never updated to “arrived.” I waited outside in case the driver was lost, but no one showed. By around 9:20, I realized I had accidentally entered the wrong phone number.
I called to explain, and the gentleman on the phone was very kind—he spoke with the driver and told me to wait outside since the driver couldn’t reach me at the incorrect number. When the driver arrived, I approached him apologetically, knowing he had likely tried calling multiple times. However, instead of letting me explain, he cut me off and repeated several times, “I called you like 10 times. You didn’t answer.” Even after I tried to re-explain and apologize, he continued to say the same thing, at least five times in our short interaction.
I still gave him a tip because of the mix-up (which I regret), but he responded sarcastically with, “Oh, a tip, wow thanks.” While I fully acknowledge that the mistake was mine, that does not excuse an employee from speaking to a customer in such a dismissive and rude manner. The only reason I’m not giving this a one-star review is because of the kind gentleman on the phone who helped resolve the situation.
… morekaleb burks
Unprofessional, forgot sides. Theyre good on small items, like lava cakes or just breadsticks. If ur order exceeds 2 items, it taxes their mental capacity. Youre better off making your own food.
… moreAfia Farjana
O my god is this domino’s !!!!! Yesterday I attended this branch and I ordered 12” vegetable pizza for my guest . We were all together 4 people. Our guest started to eat the pizza and suddenly I found that there were pork on our pizza . And we stopped eating as we are Muslim and we don’t eat pork . I went to counter and told the (black T-shirt ) lady hey I think you made a mistake,I ordered vegetable pizza but you used pork . Afterwards, her behaviour was like a hell . She started showing attitude and started screaming at me when I said you should say sorry and remake it . She said she can not remake it , she returned my money back . I don’t know what happened to domino’s? That’s how they handle their customers?Your employees making mistake and instead of saying sorry, they are shouting at your customers, treating like a hell and threatening for calling 911 ? I am student of W&M and I am gonna tell my friends about this incident. I don’t think they are gonna attend this store anymore . Please train your employees first, about how to serve and behave with your customer . The service was 0/10 .
… moreMrsHibachi Buddha
We often order from this location and normally my order is great but this last delivery was not
2 out of my 3 pies were messed up. 1 of them was burnt (the thin crust was burnt) and the cheese on my handmade pan stuck to the top of my box. I had to add cheese and sauce to revive it. I was very disappointed.
… moreGabe Waldorff
I had the flue and was stuck in doors. Called them and they set up a contactless delivery. They dropped it off on time and the delivery guy was so fast that two seconds after the knock on the door when I opened it I didn’t even see em. Just the pizza on the ground. Checked the receipt for a QR code to send a tip to the driver, didn’t find one. Tried calling again but it seems their phone lines are to busy. Other than a lack of after the fact tipping options for contactless delivery I have no complaints.
… moreJared Heath
Location 4321 on Richmond road in Williamsburg VA completely dropped the ball. They didn’t even acknowledge me sitting in the lobby for 12 minutes. Then two people went to look for my ticket. Finally after being there for 20 minutes, I was told it would be ready in 7 minutes. 20 minutes later, they still can’t find my order. I have a car full of kids and no food. The manager finally came over and said, “Wait! I made this!” I said, “great. Where is it?” And she gave me a guppy face–mouth moving, and no noise coming out. I watched the entire staff run around frustrated and confused on several orders. If anyone had even been at the register and tried to help me when I arrived, they could have made my order on the spot and I would have been out in less time. This is not a professional location.
… moreAmber Shelton
If i could give 0 stars i would. Called to see after an hour and a half where my 80$ order was. I was told sorry only got 2 drivers, want me to cancel it? No i want my food and it to be fresh . once it got here it was terrible. Cheese dried completely out. Pasta dry and burnt. Wings not even tossed. So much grease the box ripped. Upon calling back i was told… Ill resend them out. Ummm you couldnt get it right the first time. Let alone the second. All you had to do was communicate and make sure the food was hot.
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