


Looking for great pizza in Oakton? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you’re carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino’s pizza near you is here to satisfy your cravings with taste and quality. Order from 2972a Chain Bridge Rd Ste A.
Delivery/carryout chain offering a wide range of pizzas & a variety of other dishes & sides.
Hours
| Tuesday | 10 AM–12 AM |
| Wednesday | 10 AM–12 AM |
| Thursday | 10 AM–12 AM |
| Friday | 10 AM–1 AM |
| Saturday | 10 AM–1 AM |
| Sunday | 10 AM–12 AM |
| Monday | 10 AM–12 AM |
Address and Contact Information
Address: 2972a Chain Bridge Rd STE A, Oakton, VA 22124
Phone: (703) 255-0900
Website: https://www.dominos.com/en/?utm_source=google&utm_medium=loclist&utm_campaign=localmaps
Menu Photos
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2972a Chain Bridge Rd in Oakton – Domino’s Pizza
Pizza Delivery Near Me in Oakton – Domino’s Pizza
Domino’s Pizza, 2972 Chain Bridge Rd, Ste A, Oakton, VA 22124, US
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Reviews
The boneless chicken has a different appearance than what I remembered, much paler and unfortunately less appetizing. The barely warm pieces really needed the sauce I ordered to give these items any flavor. The pizza was warmer than the other items and was completed accurately with light cheese as requested. I barely tasted the marinara sauce for the normal portion requested. Some toppings tasted okay such as the bacon, ham, pineapple, and onion. Others such as mushrooms and tomato had unattractive looks and lacking taste at least to me. The bread twists were disappointing as they were dry both inside and out with little flavor even with the liberal sprinkling of whatever was sprinkled on top.
My total bill came to just over $30 including tax. The middle rating comes from the convenience of the ordering process and speed of fulfilling my order and the mostly lacking food quality. Corporate Domino’s needs to provide some refreshed options to compete with the growing market for pizza options in metro areas such as this one. Their employees who strike me as generally well meaning deserve better items to sell than the seemingly tired ones currently being offered — discounts or not.
I placed an order shortly before 5pm. At 4:55 the tracker said the pizzas were being made. When it came close to 6pm I tried calling the store. A person picked up and HUNG UP ON ME 20 times. Not figuratively, they literally hung up on me 20 times. After the 15th time I decided to drive over but continued to call. They finally picked up when I got there. When I came in they told me that they would START working on my order in 40 minutes and that they were busy and I would just have to wait. There was no apology, only excuses. They had said they got 200 orders at the same time which I know was not accurate because I had heard the manager tell one of the employees they were catching up from a previous incident. There was no apology for hanging up on me repeatedly. There was no customer service. What was insane is that there was one person (the manager) who was rolling out the dough, one person doing toppings and one person putting pizzas in. There were 6 employees standing there doing nothing. The guy at the front kept asking his manager questions but the manager had his air pods in so he couldn’t hear. Instead of taking his air pods out he yelled at the guy that he couldn’t hear him. Finally I asked them to cancel my order and provide receipt that they refunded my card which turned out to be a huge issue because apparently they have no way of providing a receipt for anything other than a .5″ slip that says void with a random order number that matched nothing that I had. When I insisted on a receipt the manager yelled at me that I was accusing him of robbing me. No, I just can’t trust a place that can’t get their act together to do their jobs. All I kept hearing was that it was Halloween and we (their customers) just had to deal with it. I shouted back, took a screen shot and left.
Afterwards, I went to Papa Johns. My husband placed an order while I drove to the location. They too, were incredibly busy and had an hour wait. The difference was that the staff was friendly. They were ALL working together to get orders completed. When another customer was not pleased with the way the toppings were on their order, the team corrected it right away. Same situation, completely different outcome completely based on customer service. I never used to go to Papa Johns but they earned my loyalty while Dominos failed miserably.
What’s even worse is that Dominos corporate reached out to the owner of the location and the owner refused to follow their directions and reach out. I urge you to stay away and go to Papa Johns in Vienna instead!
The first time, I went to the store after the pizza was stated to be ready, and they hadn’t even begun making it. Then they made the completely wrong pizza.
The second time, they misquoted timing again, so I reached out because something is clearly off.
Updated after speaking with the franchisee. Whoever runs this location seriously needs customer service training. It was cosmic irony when the man said, “that is up to Domino’s”…sir, YOU ARE DOMINO’S. Blaming other people you work with, when you are the manager, is poor attitude and solves nothing. When you say, “we did nothing wrong” after screwing up on multiple occasions, and blame other people at the company (he said that is the tech team’s fault) instead of solving problems, that is both rude and weak. I don’t care whose fault it is. I care about being told the truth and receiving decent service.
I was told that I escalated via the proper channel, which was via Domino’s corporate, but then also told if I had an issue to call the store. The whole issue the first time was that I received wrong information from the store. There’s no reason to call them when I’m already there and they haven’t even begun making the pizza.
I was also told that this was the first time the franchisee had heard of the problem, which means that he is clearly not training staff properly, because I already raised it with them directly in person.