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Looking for great pizza in Cumberland? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you’re carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino’s pizza near you is here to satisfy your cravings with taste and quality. Order from 32 Queen City Dr .
Delivery/carryout chain offering a wide range of pizzas & a variety of other dishes & sides.
Address and Contact Information
Address: 32 Queen City Dr, Cumberland, MD 21502
Phone: (301) 722-0022
Website: https://www.dominos.com/en/?utm_source=google&utm_medium=loclist&utm_campaign=localmaps
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Reviews
Robert Fastcar
I visited with my wife a couple of nights ago on our way through to Grantsville to see a large group of our family that we’d not seen for quite a long time so we picked up a couple of large pizzas on the way since we were spending the night.
I got myself a large pepperoni which, in hindsight wasn’t that bad, but from the photo’s you’ll see how exceptionally greasy it was. I know i’m getting on a little bit now but every bite I took felt like it was leaving layers on my teeth. I can’t remember what type of pizza my wife got as all of these were being split but since we’d not touched them during the travel, we were suprised as to how bad of a condition hers was in when we finally opened the box.
It looked like someone had stuck their thumb right into the middle of it and thrown/shaken the box about very aggressively. I’ve attached photos in case they’re necessary, but honestly, the young lad, Dante, we spoke to when we were getting our order didn’t seem all too enthusiastic at all. It looked like he was just handling stuff too aggressively and overall not caring about the work he’s doing. I know it might come off as me being an old person that just wants to complain about everything, but it was probably the most unsightly thing we’d seen all week, he just waltzed around as if he owned the place and seemed to act quite ratty with a few of his colleagues.
I’m not going to go as far as to say we’d tell people to avoid this place because a single bad experience can’t dictate what a place is like.
We will give it another shot when we’re on our way back because despite the grease, the weird abnormalities on one of them, they were mediocre at best. We’ll sum it up to being a one off.
… moreI got myself a large pepperoni which, in hindsight wasn’t that bad, but from the photo’s you’ll see how exceptionally greasy it was. I know i’m getting on a little bit now but every bite I took felt like it was leaving layers on my teeth. I can’t remember what type of pizza my wife got as all of these were being split but since we’d not touched them during the travel, we were suprised as to how bad of a condition hers was in when we finally opened the box.
It looked like someone had stuck their thumb right into the middle of it and thrown/shaken the box about very aggressively. I’ve attached photos in case they’re necessary, but honestly, the young lad, Dante, we spoke to when we were getting our order didn’t seem all too enthusiastic at all. It looked like he was just handling stuff too aggressively and overall not caring about the work he’s doing. I know it might come off as me being an old person that just wants to complain about everything, but it was probably the most unsightly thing we’d seen all week, he just waltzed around as if he owned the place and seemed to act quite ratty with a few of his colleagues.
I’m not going to go as far as to say we’d tell people to avoid this place because a single bad experience can’t dictate what a place is like.
We will give it another shot when we’re on our way back because despite the grease, the weird abnormalities on one of them, they were mediocre at best. We’ll sum it up to being a one off.
Justin Broadwater
Overall the quality of Dominoes has fallen. The prices on the other hand have skyrocketed. When does a medium pizza cost more than a steak dinner?
This location allows all employees to make your order with zero hairnets covering their beards, long hair and facial hair. Watched them make a few pizzas while one employee kept scratching his head with his fingers then go right back into making a pizza. I give them credit, the workers are busting their butts to do their best. Just need better oversight on whats sanitary and required to keep a clean work environment. The employees were friendly and quick. Again, just need to be trained and supported to do their jobs correctly.
… moreThis location allows all employees to make your order with zero hairnets covering their beards, long hair and facial hair. Watched them make a few pizzas while one employee kept scratching his head with his fingers then go right back into making a pizza. I give them credit, the workers are busting their butts to do their best. Just need better oversight on whats sanitary and required to keep a clean work environment. The employees were friendly and quick. Again, just need to be trained and supported to do their jobs correctly.
JONAS ROCK
Ordered 2 gluten free pizzas and arrived 5 mins early. The service was splendid, especially since they seemed busy. The whole crew seemed to have great teamwork and each of them was conscientious of those waiting and arriving.
They also have a viewing step for kids that my 4 year old enjoyed thoroughly.
I usually don’t write reviews but I couldn’t help but be impressed with the performance of the team.
… moreThey also have a viewing step for kids that my 4 year old enjoyed thoroughly.
I usually don’t write reviews but I couldn’t help but be impressed with the performance of the team.
Melinda Jo
That had to be the best tasting Pizza I have ever had in my entire life it was the Pacific Northwest pizza or something had spinach mushrooms tomatoes and olives black olives it was excellent the crust the sauce everything was excellent it was all fresh and then I got one of those jalapeno cheesy breads it was to die for the whole experience was fabulous
… moreJoie West
Edit: I called and talked to them about last night’s order. They replaced the incorrect items with the right ones. Excellent service and food.
Ordered pasta with red sauce and Italian sausage. It arrived with cheese also. Ordered NY crust, lite sauce, extra cheese and bacon, received hand tossed pepperoni.
… moreOrdered pasta with red sauce and Italian sausage. It arrived with cheese also. Ordered NY crust, lite sauce, extra cheese and bacon, received hand tossed pepperoni.
Nick Farley
I am writing to express my disappointment with the service I received from the Domino’s Pizza location in Cumberland, Maryland (Queen City). I have been a loyal customer for several years, spending thousands of dollars and always making sure to tip generously and make it a point to always show my appreciation.
On a recent occasion, we received a pizza that was not the one we had ordered. When I called to inquire about this, I was shocked to be asked to take a picture of the pizza and text it to the manager’s personal cell phone. As a former restaurant manager myself, I found this request to be unprofessional and insulting, as it implied that I was lying about the situation. At no point did the manager apologize for this assumption or express any remorse for the inconvenience caused.
Furthermore, when I went to pick up the corrected order, I discovered that they had forgotten to include the ranch dressing that I had paid for. While this may seem like a small issue, it added to my growing frustration with the lack of attention to detail and customer service from this location.
I have always gone out of my way to be kind and understanding with the staff, leaving notes of encouragement and ensuring that they know I am happy with my order. However, it seems that this positivity is not being reciprocated by the management team. I do not understand how a business can hope to retain customers when its team members are following the example of someone who treats their loyal customers with such disregard.
I would appreciate it if you could address this situation with the manager in question and ensure that they are trained in proper customer service protocols. I have always enjoyed Domino’s Pizza in the past, but my recent experience has left me questioning whether I will continue to support this location in the future.
Thank you for taking the time to read this review, and I hope to see improvements in the service provided by this location in the future.
… moreOn a recent occasion, we received a pizza that was not the one we had ordered. When I called to inquire about this, I was shocked to be asked to take a picture of the pizza and text it to the manager’s personal cell phone. As a former restaurant manager myself, I found this request to be unprofessional and insulting, as it implied that I was lying about the situation. At no point did the manager apologize for this assumption or express any remorse for the inconvenience caused.
Furthermore, when I went to pick up the corrected order, I discovered that they had forgotten to include the ranch dressing that I had paid for. While this may seem like a small issue, it added to my growing frustration with the lack of attention to detail and customer service from this location.
I have always gone out of my way to be kind and understanding with the staff, leaving notes of encouragement and ensuring that they know I am happy with my order. However, it seems that this positivity is not being reciprocated by the management team. I do not understand how a business can hope to retain customers when its team members are following the example of someone who treats their loyal customers with such disregard.
I would appreciate it if you could address this situation with the manager in question and ensure that they are trained in proper customer service protocols. I have always enjoyed Domino’s Pizza in the past, but my recent experience has left me questioning whether I will continue to support this location in the future.
Thank you for taking the time to read this review, and I hope to see improvements in the service provided by this location in the future.
Moses Israel
Ordered delivery, total was $29 and driver didnt have change, gave me $6 back, $15 tip for the pizza to taste like cardboard, hardly any cheese and sauce on the pizzas!! This place has gone down hill!!!
… moreMs Richardson
This complaint regarding a recent order that I did not receive. Due to the fact, the delivery driver refused to accept my payment, despite the fact that I presented valid U.S. legal tender. Specifically, I attempted to pay with $2 bills, which are recognized as legitimate currency. The driver, however, claimed the money was not real, refused payment, and left with the food.
This review is solely based on the service—or lack thereof. The refusal to accept lawful U.S. currency demonstrates either incompetence or illiteracy on the part of the staff. While I recognize this incident occurred in Western Maryland, and I have come to expect substandard experiences during my brief time in the area, this situation remains unacceptable.
For clarity, under 31 U.S. Code § 5103, U.S. coins and currency, including $2 bills, are considered legal tender for all debts, public charges, taxes, and dues. It is both inappropriate and unlawful to deny a customer’s payment on the basis of ignorance of legitimate currency.
Due to the fact that this was a delivery order, I cannot comment on the restaurant’s atmosphere. And since the food was never provided to me, I cannot comment on its quality either. My concern rests solely with the failure of service and the refusal to honor legal U.S. currency.
… moreThis review is solely based on the service—or lack thereof. The refusal to accept lawful U.S. currency demonstrates either incompetence or illiteracy on the part of the staff. While I recognize this incident occurred in Western Maryland, and I have come to expect substandard experiences during my brief time in the area, this situation remains unacceptable.
For clarity, under 31 U.S. Code § 5103, U.S. coins and currency, including $2 bills, are considered legal tender for all debts, public charges, taxes, and dues. It is both inappropriate and unlawful to deny a customer’s payment on the basis of ignorance of legitimate currency.
Due to the fact that this was a delivery order, I cannot comment on the restaurant’s atmosphere. And since the food was never provided to me, I cannot comment on its quality either. My concern rests solely with the failure of service and the refusal to honor legal U.S. currency.
Larry Gambino
Ran by a bunch of kids that have no respect. The owner is the same way. Let’s them do whatever they want. Cult atmosphere.
… moreSabrina Louden
Hot pizza everytime and always great arriving time for delivery
… more