Domino’s Pizza

  2.6 – 241 reviews   • Pizza delivery

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Looking for great pizza in King of Prussia? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you’re carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino’s pizza near you is here to satisfy your cravings with taste and quality. Order from 143 South Gulph Road Olney Plaz…

Delivery/carryout chain offering a wide range of pizzas & a variety of other dishes & sides.

✔️Lunch ✔️Dinner ✔️Take out ✔️Delivery Domino's Pizza 19406

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Reviews

Goutham Kumar
Wrong order #136 gluten free pizza is correct and other one is wrong. As one of the person in our group doesn’t eat Non-vegetarian, he received his pizza with all kinds of meat, even though we ordered vegetarian pizza. They are not answering the call, this is atrocious. I’m gonna write strong worded complaint on this branch to customer support center.
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Stephanie Freed
I came in on a busy Friday night around 9:30 and the gentleman working the register was working incredibly hard, efficiently serving multiple customers at once while maintaining kindness and hospitality. He’s the type of customer service rep any employer should be grateful to have!! 10/10

Food was Dominos and order was correct too
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DM _
It’s @Domino’s. I dont know why I expected better.

I picked up my order and, after getting home, realized they did not put chicken in the Chicken Alfredo pasta.

Called to let them know about the mistake and they denied the request for reimbursement. Would only remake, but I’m not driving back there again.

Of note, the gentleman on the phone had great customer service skills, even though the result wasn’t great; kudos to him. Can’t say the same about the manager. They should probably switch roles.
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Maurice “Mau”
***To Be Read by Management – Urgent Complaint About KOP Domino’s***

Dear Domino’s Management,

This complaint must be taken seriously at the management level.

This is now the second unacceptable experience in a row at the King of Prussia Domino’s, both involving the same employee, Alexia (not sure about the spelling, but with clear eye lenses) .

Today, I placed an order for my coworker Edgard with a clear request for “no oil.” Instead, the pizza came out as if it had been made sarcastically with extra oil. The receipt shows my request, and the picture proves the complete disregard for it.

When I asked about it politely, Alexa again turned aggressive, raising her voice. When I told her to stop yelling, she went further—she flat out refused to make the corrected pizza and even called 911 to try to intimidate me.

I insist that management review the camera footage around 2:50 PM today (August 18th) to see for yourselves the level of insanity and unprofessional behavior she displayed.

This was not an isolated incident; it is not our first experience with her.

I also ask that you check our order history—you will see how often my coworkers and I order from Domino’s, almost daily, and in large frequency. You can also confirm with other associates at this location that we have always maintained excellent relationships with them. Alexa is the only person causing problems and she is driving this unit into the ground.

We are loyal, high-frequency customers, but this type of treatment makes it nearly impossible to keep coming back. Something must be done before this store loses even more business.
Please, note that the “simple mistake” of the oil ain’t serious. But the way this unstable and threatening person treats people.
We’re not threatened by cop call, just wasn’t able to wait in my break time and nothing can justify any kind of action.

PLEASE : CHECK YOUR OWN FOOTAGE TODAY (8/18) AROUND 2:50 PM!!!!

Sincerely,
Maurice Eskinazi

Below is my old 5 star review that I’ll.maitain. I won’t keep quiet and complain everywhere and to everyone until. I. See any actions from Domino’s toward the insanity this employee is turning this nice Domino’s store.

Great service. Roba always so nice and helpful. From far it’s the best Domino’s Pizza I’ve ever been
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Seth Krych
Absolutely terrible experience with the delivery driver. Called me and asked me to come out to his car. He could not even be bothered to walk up to the front door. I walked out and he was on his phone in his car, did not even look up until I knocked on his window. Then he threw the pizza and wings boxes at me when I asked why he couldn’t walk up to the door. Completely unacceptable, unprofessional and downright rude.

I have also had multiple orders from this store rejected because they did not have sandwich bread or ingredients I selected.

Not ordering from this Dominos ever again. Sorry, not sorry.
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sydni machnik
Came here an hour after my delivery was supposed to be delivered. They told me I needed to wait at least an hour, I told them I need a refund for the delivery fee and the tip since I came to pick it up myself. They then canceled my whole order and told me to leave, when I asked where my food was I was told “that’s not how refunds work”. When I said “alright fine, can you just place the order again and I’ll pay a second time” they refused service to me saying they’re too busy. I left crying and went to the Dominos in Norristown where they apologized for the behavior of the employees at the King of Prussia dominos and took wonderful care of us. The dominos location in King of Prussia treats their customers like garbage and I will never give them a cent of my hard earned money ever again.
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Suvro Ghosh
Never ordering from Domino’s again.
Placed an order with a 25–40 minute delivery window. After waiting an hour with no update on the app, we tried calling — no one answered. Finally, we went to the store, only to find out they were just starting our order after 2 hrs.

The staff member we spoke with was rude and unapologetic — simply asked, “Do you want a fresh pie or not?” No ownership, no courtesy.

I understand they were busy, but the lack of communication, poor service, and charging cents for each condiments show how far Domino’s has fallen.
This was my last and final order with them.
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Jon Clarke
We ordered pizzas at 8:52. It said about 20 minutes. 30 minutes later the tracker said still being prepped. We called. Sat waiting 15 minutes, no answer, drove to store, took 10 minutes to get someone to help us, then they just left. Finally got a manager, still not started making it, so we cancelled the order and went somewhere else. And it’s the second time this has happened. Consistently horrible.
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Zachary Myers
Food sat at the store for 45 minutes completed before they delivered it. When I tried to call, the store employees intentionally ignored the phone several times before delivering cold food. The management claimed the phones when to their air pods, but still ignored them.
You better hope they get it right the first time, because there is no possible way to communicate with anyone unless you go there in person, and its just as much of a clown fiesta in that store.
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Trish B
This location has improved a lot from what they were a year ago. We ordered pizza on a Friday night and it was ready and delivered to my house, nice and hot, within 30 minutes.

I like to order from Dominos because of their pan pizzas and their buy two or more deals. You can also sign up and earn reward points for free food. I was able to redeem a free pizza from those points. Another really good product is the cheese bread with spinach and feta. Salty, cheesy, goodness!
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