Trisha Wilson
No exaggeration…..look at the honey bbq wings I got minus the honey bbq! The pizza wasn’t that great either. I enjoy domino’s and this was first visit to this location. I will go to the further location next time
… moreMallory Flagg
Recently moved and pizza has been easy a couple days while we get our kitchen in order. Cody has been absolutely amazing. Efficient, friendly, fast and truly cares. I know when I see his name my order will be made with love right up to delivery! That’s something this world needs more of! Keep on spreading joy, Cody! Aloha & Mahalo!
… moreBrad Dostie
I am writing to express my extreme disappointment with the service and quality of my recent order.
Despite calling in my order and receiving verbal confirmation from the manager that a specific ingredient was to be excluded, the item was delivered incorrectly. When I pointed this out to the delivery driver, they promised to return immediately with a replacement. However, I later learned that the driver contacted the store only to be told that, due to policy, the item could not be remade.
The driver informed me that the staff preparing the food cannot see specific instructions on their screens until the receipt is printed, by which point the order is already completed. Sending out an item that is known to be incorrect is unacceptable, as is the offer of a $1.50 soda as compensation for a ruined meal.
I expected much better service and a more logical resolution to a mistake made by your team. I would appreciate it if you could address these communication and policy issues to ensure this does not happen to other customers.
… moreCatherine Smith
Pretty sure I ordered two steak bombs, not two pieces of bread and some burned stuff, hold the steak. The wings and cinnamon sticks were ok, which is what warrants the two stars, but I’ll be bringing these sandwiches back for a refund. No supper for me tonight, I guess.
… moreRoy Wimbish
I would give zero stars if I could. Worst dominos I’ve ever seen. Over two hours and haven’t seen out food and we’ve called several times. We were assured that it was on the way. We live five minutes away and it’s been half an hour since they said the driver left. Stop giving this place business. Theyre absolutely useless!
… moreCatherine Clark
Management absolutely horrific. Ordered via the app indicated curbside pickup entered my car info. Pressed the I’m here prompt when I arrived and turned on my hazard lights as directed. Then I waited, and waited and waited some more. Called the number and it rang for at least 2 minutes. Hung up and waited some more. Called back and call was answered and immediately disconnected. Called right back and was placed on hold for 4 minutes. Went in the store while still on hold. Picked up my order and asked for the manager. The lady waiting on me was pleasant, the managers response was I’ll be there in a minute when I finish taking these out of the oven. While waiting for the manager another associate started answering the calls. I told him I was one of them on hold. The manager made his way over sliding into a stop in front of me like some cartoon character. I asked him if he was the franchise owner or the manager and he indicated he was the manager on duty. I asked for the franchise owners name and was told Fernando. I asked for the last name and was told “S”. I questioned the last name and was told “I really don’t know his name.” Was handed a menu that supposedly had the franchise owners name, it did not.
Expressed
My displeasure with the la k of curbside delivery and was told “it didn’t ring.”!I explained that I pulled up in front pressed the I’m here button on my phone and turned on my hazards.
The guy that came in and started answering the phone started to engage me as I was leaving and I told him my beef wasn’t with him it was with Bill the manager. He stated he was also part of the management team so I responded that my beef wasn’t with then with him as well. His parting comment was “I wish you luck, you won’t get anywhere with him either. “ pretty sure he was referring to Fernando S. This is not an appropriate response for customer service.
Will try to track down this Fernando S. person and Corporate will be called first thing Monday morning.
… morejdems 75
I recently ordered 2 pizzas in from this store, and had them deliver it to my Hotspot. My domino’s app said the order was being checked for freshness for 15 minutes. Finally it said my order had left the store and would take 19 minutes for a 10 minute drive. The app to track the driver never worked. Said the driver never left the store so I called and they said he had left a few minutes previous. A total hour from the time I called to when he finally showed, when it told me 25 to 40 minutes. My pizzas were cold and like they had been sitting. Where was the quality? I love domino’s but that store could ruin my experience, not being the first time I’ve had issues with it. Poor experience!
… moreHarrison Dutil Taylor
This place is the worst when it comes to service, the manger is the most rude manager I’ve ever spoke to. The order is always wrong ,incorrect toppings or things requested not there or things not wanted there and dont even expect to eat for atleast an 90 mins even if you live next door.
… moreMary C.
I have always gotten great service and great pizza from this location. I usually request special instructions and it is made perfectly!
… moretiggertigerskip
Food took well over an hour to get here & the pizza was like cardboard, low quality & very skimpy on the toppings. I ordered chicken alfredo pizza & there was only one or two pieces of chicken on each slice. (Mostly one). The alfredo taste was non- existent!! Worst pizza i have ever had!!
… more