
Address and Contact Information
Address: 6027 Marlboro Pike, District Heights, MD 20747
Phone: (202) 883-6324
Website: https://dodahskitchen.com/
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Dodah’s Kitchen
Dodah’s Kitchen, 6027 Marlboro Pike, District Heights, MD 20747, US
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Reviews
Where I think there’s room for improvement is in the customer service experience. There was only one staff member working, and although the restaurant wasn’t busy at the time, there was no greeting when I entered. The thick glass barriers in front of the food also made it a bit difficult to hear and communicate.
I believe small touches can go a long way—like acknowledging guests when they arrive, asking if it’s their first time, offering guidance on popular dishes, or suggesting samples without waiting to be asked. Those personal interactions help make customers feel welcome and more inclined to return. Unfortunately, I felt like I was a bit of a bother when trying to ask questions or get a better feel for the menu.
That said, I did sample the mac & cheese and the plantains. Both were delicious, and I’d definitely consider trying them if I come back in the future.
All in all, the food was fantastic, and with a few adjustments to the customer experience, this spot could be a favorite.
Service: 1 star off because the staff was in the kitchen and the self service kiosk was not working correctly so I had to flag down the staff to get their attention. Once they came up front, they were really nice. And the cook made the best fried oyster mushrooms.
Atmosphere: clean and I love the plants. It’s a spot for a quick lunch. The bathroom was also really clean with a nice air dryer that worked well. *I only give 5 stars to sexy places I go for date night or chill places I can sit and read for hours.
I’m sure it comes with great pressure being the only true vegan spot in town and I don’t think a lot of people are cut out for that. Respectfully.
Another major downside here is that the people that you guys hire don’t speak a lick of english…
Which doesn’t help AT ALL in a predominantly urban area. Though we still have respect for them. It would help to be able to communicate.
I say all of this as someone who truly enjoys this franchise.
Hopefully this message finds you well and you seek to make improvements in the near future.
No line when I arrived.
Cons: No customer service, the gentleman did not open his mouth to speak not once. No greeting, no verbal acknowledgement,no thank you after spending almost $40.
The sandwich was extremely salty, the food was not warm. Fries were saggy, rice and beans were not warm or flavored,the Mac and cheese was dry along with the carrot cake tasting like it’s been sitting for several days.
This is the second location I’ve visited and this by far was the worst. I will not return or suggest. Total food cost, experience while in the establishment,and food quality was a 1/1. Just because it was the only vegan option near me at that time and I was hungry. I’m truly disappointed in this situation.
Service: The customer service was good once it started, but it was frustrating walking in and finding no one at the front. I had to call out for assistance, which wasn’t the most welcoming start.
Food:
• The vegan ribs were disappointing—too hard for my liking. I think they would be much better if made with jackfruit instead.
• The fried shrimp had great flavor but was fried a bit too hard.
• The vegetables were delicious, and the mac & cheese was especially good.
• The seafood mac was amazing but a little dry.
• The General Tso’s cauliflower was a standout—absolutely delicious!
Overall, Dodah’s has some great plant-based options, but I’d love to see some tweaks to certain dishes to enhance the textures. I’d still recommend it for a good vegan soul food experience!
Customer service is terrible because most of the time the staff doesn’t speak English. I’ve only been served by one employee that I could have a conversation with. I’ve tried to change my order but it’s useless if the staff person doesn’t understand my concern.