Hà Võ
I have ordered from Delivery Express several times. The food is always delivered on time, and I always receive a kind call to let me know when my order has arrived. The delivery driver is very careful to place my food inside so that it stays warm. The service is great, and the service fee is cheaper than DoorDash and Uber. Another reason I use Delivery Express is that my favorite restaurants are available here.
… moreRuth Garbett
We’ve always had good luck with Delivery Express. We know to order early on the weekend due to higher demand, especially when the colleges are in session. We’ve gotten emails letting us know the driver is at the restaurant, and then again when the driver is on their way. Delivery Express lets us wait in the comfort of our home for our meal to be prepared and delivered. If it is an especially busy time, there might be a time when we decide to reheat food, but this is not often an issue and is a small price to pay for getting food delivered to our doorstep.
… moreSam Hopper
I’ve been using Delivery Express, our local delivery service, for years and they’re always great! They’re super communicative – if there’s ever a delay or change in the order, they call right away to let me know. The drivers have always been friendly, kind, and hardworking, and I really appreciate the reliable service. Lately my regular driver has been Jamal, who’s wonderful – always on time, professional, and cheerful. So glad to have a dependable local option like this!
… moreNikita Shrivastava
I’ve been a regular at a few restaurants that delivery express is affiliated with for a few years now and it’s honestly a 10/10 every time. Whether it’s about their responsiveness towards any issues I have with the order or about responsible communication between me and the restaurant, they’re always really understanding. shoutout to my assigned drivers James and Charles yall are amazing, GOATs for delivering food that’s sometimes still steaming by the time I get it. Overall, great experience:)
… morejason schukofski
Don’t use Door Dash! Delivery Express has been around for years and they are great. Are there delays? Rarely and it’s usually the restaurants fault. On several occasions they have called me to explain a delay, the restaurant is about to close, or an item is out of stock. Highly recommend this local service.
We LOVE you Jamal!
… moreCaitlin McAfee
Great for people who can’t leave work. Both the Delivery Fee and Tip are reasonably priced. The restaurant selection is awesome. I’ve never had a problem with wait times. Depending on the time of day, construction projects, and events traffic can be heavy around the UMass area. If more orders are coming into a restaurant the delivery driver is already at, why wouldn’t they wait the extra ten to fifteen minutes. Its an estimated time anyways, things happen.
… moreEl Santiago
I’ve never had a bad experience! The food is always delivered quickly. I’ve used them for large orders too and they were prompt and professional!
… moreDaniel Verinder
Everything went well. Fees/prices were reasonable,lower than the big guys. They kept me up to date via email, which I prefer over text. Grateful to have a local option like this!
… moreDavid Marlin
We’ve been using these guys regularly for years. I like supporting a local business like this versus the large tech cos., and they have been very reliable. The very few times we’ve had an issue they’ve addressed it immediately.
… moreGlen Meisenhelder
We have used them about 10 times and never had an issue. Worth the value and no BS like other delivery services. Very happy with service. and I like that I can pay cash.
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