
White-tablecloth staple lures locals with upmarket Italian fare, a vast wine list & patio seating.
Address and Contact Information
Address: 4000 Cathedral Ave NW, Washington, DC 20016
Phone: (202) 363-4220
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Reviews
Service left.much to be desired. The waiter justified his delay in serving us by complaining of having many others to serve. Then he served my wine and splashed it down the glass and onto the table cloth and moved on leaving me to dry out my glass. There was a day menu which included a soup with no attached price. When the bill came the soup was charged separately which we refused to pay and it was taken off our bill. This is not a way to gain customers.
However, I encountered a few issues during my visit. Firstly, when inquiring about the wine selection, I was told abruptly that only five types were available, without clarification on whether these were house wines or available by the glass. This lack of detail was surprising.
Additionally, I had to request olive oil twice for our table, an oversight that could be easily remedied with more attentive service. Despite these service hiccups, my primary focus was enjoying the evening with my daughter, so I chose not to dwell on these aspects.
Regrettably, the food did not meet our expectations either. The artichoke dish appeared to be of canned quality, and the pasta in the fruit de mare was overcooked, with the sauce lacking depth and flavor. These culinary missteps significantly detracted from our dining experience.
Most concerning was the presence of rats during our meal, with three making an appearance in the dining area. This incident suggests a serious pest control issue that needs immediate attention. Upon raising these issues with the management, I felt my concerns were not fully acknowledged, particularly regarding the food quality and rodent sightings, and was left without an apology or explanation.
After returning home, I discovered online reviews indicating this might not be an isolated incident, suggesting an ongoing rodent problem. While I understand that pest management is a challenge for many establishments, witnessing such occurrences firsthand is unsettling and not something I’ve encountered elsewhere in my travels.
I share this feedback not out of malice but in the hope that it will prompt a reevaluation of both their service and pest control measures. A commitment to improvement in these areas could significantly enhance the dining experience for future guests.
Never any apologies for how bad it was. Never once asked if I’d like something else. Just wanted the measly $14.95.
Needless to say, my mother likes going there, and she had placed a catering order in December north of $350 … and you can’t take a $14.95 item off the bill? Are you kidding me?! Not to mention that the bill was well over $150. Just wrong on many levels.