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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Address and Contact Information
Address: 11420 Montgomery Rd, Cincinnati, OH 45249
Phone: (513) 489-6220
Order and Reservations
Order: Order online
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DQ Treat Only in Cincinnati, OH, 11420 Montgomery Rd
11420 Montgomery Rd. Cincinnati, OH 45249. Get Directions|(513) 489-6220. (513) 489-6220. Today’s Hours. Store: Closed until 10:00 AM.
Dairy Queen Locations in Cincinnati, Ohio | DairyQueen.com
Find a Dairy Queen in Cincinnati, Ohio and enjoy fast, convenient, and delicious food. Happy tastes good!
DQ Treat Only in Cincinnati, OH, 10091 SPRINGFIELD PIKE
Find a DQ Treat Only at 10091 SPRINGFIELD PIKE in Cincinnati, OH. Enjoy ice cream, burgers, & fast food convenience near you.
Reviews
Erica Zaretsky
Wouldn’t take a coupon directly from DQ app. Barely put any topping in the ice cream and when we brought it up he told us we had to pay $3 for a “second” scope. Really disappointed since I’ve frequented the store for years. Don’t know if there’s new ownership or what happened but it’s really gone down hill. Will not be returning.
… moreAlexia
This Dairy Queen is unsanitary! I would NEVER I mean NEVER come back to this location! I had an employee make me 2 blizzards and once he was done another employee, I believe he was the manager comes from the back coughing and spits in the garbage next to where all the blizzard machines etc are ewwww! I was disgusted and I immediately told them I do not want my blizzards and need a refund. The employee(manager) was confused why I wanted a refund because he wasn’t the one who made the blizzards and I had to explain to him that spitting is disgusting and highly unsanitary! I’m shocked I even had to explain that SMDH!
… moreJustin Minges
Half the time they don’t even put the chocolate syrup/sauce in the M&M blizzard. When I ask for it they tell me “it’s already in there” but it clearly is not
Update with photo:
It keeps happening. About every other time I get it it doesn’t have chocolate syrup in it
… moreUpdate with photo:
It keeps happening. About every other time I get it it doesn’t have chocolate syrup in it
Sunny Sunny
I wish I could give this DQ zero stars.
The bathroom was disgusting, filthy, nasty old faucet, paper towels overflowing the garbage can.
Nasty, nasty, nasty.
We decided to NOT eat here after going to wash our hands.
We wouldn’t even let our dogs eat here.
Go check out the bathroom BEFORE ordering and paying.
… moreThe bathroom was disgusting, filthy, nasty old faucet, paper towels overflowing the garbage can.
Nasty, nasty, nasty.
We decided to NOT eat here after going to wash our hands.
We wouldn’t even let our dogs eat here.
Go check out the bathroom BEFORE ordering and paying.
Ron H
Consistently great soft serve items made quickly and as ordered. If something is not quite right, let Vinay know and he will make it right because he understands that it’s not just about customer satisfaction but about customer delight.
… moreJeff Alexander
I was picking up an order and OMG! It smelt so bad of grease. Definitely wouldn’t order food from here. Was gagging waiting on the order. I had to go straight home for a shower to wash it off. My wife told me I stunk. She was gagging as well. Very dirty inside as well. I wouldn’t order from here. Honestly, it i get another order from this location I think im gonna msg the customer and tell them cancel and order from somewhere else. This place should not be serving food.
… moreStandish Fortin
Fruit flies flying around and crawling on almost every surface; and the toilet was the worst I have ever seen for an open restaurant. They just do not care about cleanliness, and wonder if the health department has ever visited?
… moreAniruddha kulkarni
I’ve visited Dairy Queen locations for years, but this particular franchise redefined what it means to be treated with outright disrespect. From the moment I walked in, the staff’s unwelcoming demeanor set the tone—something I’ve unfortunately experienced during past visits too, with cold, borderline rude interactions. However, the real shock came this time when I, politely asked for a cup of water. Let me be clear: I wasn’t loitering or asking for freebies. I’d spent money at their establishment, yet the manager acted as though my simple request was an outrageous imposition.
Instead of basic courtesy, I was met with eye rolls, dismissive sighs, and a condescending tone from management. Their behavior was both unprofessional and needlessly hostile. When i was hoping for a shred of decency, the manager doubled down, making me feel like an inconvenience rather than a customer. Even in prior visits, the vibe here has always been frosty, but this crossed the line into blatant disrespect.
It’s baffling that a brand known for “Happy Treats” tolerates such toxic management. This wasn’t just poor service; it was a pattern of contempt for patrons. Save your time and money—this location clearly doesn’t value either. Until they overhaul their management’s attitude, steer clear unless you enjoy being treated like a nuisance for daring to ask for the bare minimum *after supporting their business*.
**Advice to Management:** Train yourself in basic customer service. A smile costs nothing, and neither does water—*especially* when someone has already paid for your overpriced products. Repeat customers won’t exist if you treat people like trash.
… moreInstead of basic courtesy, I was met with eye rolls, dismissive sighs, and a condescending tone from management. Their behavior was both unprofessional and needlessly hostile. When i was hoping for a shred of decency, the manager doubled down, making me feel like an inconvenience rather than a customer. Even in prior visits, the vibe here has always been frosty, but this crossed the line into blatant disrespect.
It’s baffling that a brand known for “Happy Treats” tolerates such toxic management. This wasn’t just poor service; it was a pattern of contempt for patrons. Save your time and money—this location clearly doesn’t value either. Until they overhaul their management’s attitude, steer clear unless you enjoy being treated like a nuisance for daring to ask for the bare minimum *after supporting their business*.
**Advice to Management:** Train yourself in basic customer service. A smile costs nothing, and neither does water—*especially* when someone has already paid for your overpriced products. Repeat customers won’t exist if you treat people like trash.
Izabella Kapitula
We stopped in briefly and asked to use the restroom, but were immediately met with attitude and were rudely scolded by the front desk staff for not making a purchase. The whole interaction felt incredibly unwelcoming and uncomfortable. I didn’t realize needing to use a restroom could be treated like a crime. Definitely not the kind of energy that makes you want to stick around, let alone spend money.
… moreTJ
The ice cream was great. The restaurant was filthy and infested with ants. Yuck.
I’m sure you would have appreciated me contacting you directly, but that kind of defeats the purpose of timely reviews to warn other people about the low standards of cleanliness at your restaurant.
… moreI’m sure you would have appreciated me contacting you directly, but that kind of defeats the purpose of timely reviews to warn other people about the low standards of cleanliness at your restaurant.