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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Address and Contact Information
Address: 10091 Springfield Pike, Cincinnati, OH 45215
Phone: (513) 771-1137
Menu Photos
Order and Reservations
Order: Order online
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Related Web Results
DQ Treat Only in Cincinnati, OH, 11420 Montgomery Rd
11420 Montgomery Rd. Cincinnati, OH 45249. Get Directions|(513) 489-6220. (513) 489-6220. Today’s Hours. Store: Closed until 10:00 AM.
Dairy Queen Locations in Cincinnati, Ohio | DairyQueen.com
Find a Dairy Queen in Cincinnati, Ohio and enjoy fast, convenient, and delicious food. Happy tastes good!
DQ Treat Only in Cincinnati, OH, 10091 SPRINGFIELD PIKE
Find a DQ Treat Only at 10091 SPRINGFIELD PIKE in Cincinnati, OH. Enjoy ice cream, burgers, & fast food convenience near you.
Reviews
Tony Hughes
Worlds worst dairy queen had coupon for buy one get one charged us for both said refunded but didnt then when ask for corp number or complaint line said had none. Blonde woman manager rude as hell and refused to go any further.
… moreART X
Located on Springfield Pike in Woodlawn, this place gets busy. There’s outdoor sitting areas and ample parking. Customer service was great. DQ is perfect for families, groups, and individuals. Put this on your Staycation bucket list. *no public restrooms*
… moreErin Avery
Watercooler head black mode around the waterspout.Where the water comes out when were you pressing…. So I told them I would not be drinking that water and eggs for a cup of water and they gave me the most.Filthy cup of water.And I told them to keep it other than that.I love the dollar fifty ice cream
… moreLB
I came here in July 1983. My first DQ! They are still here.
… moreshamika heidelburg
Me and my friends went June 26 evening hours the front crew was rude messed up my order and a few other customers who were in line orders. They even acted like they didn’t want to fix it and was laughing. BUT the Caucasian young manager was extremely nice and handled the situation well. Sad she has a front line crew that rude…
… moreKleine Elfie
Super sweet team. They put a nice note on the hotdog box and put a little smiley face/t shirt and shorts on him out of mustard and ketchup. It was so cute and yummy. Also got a sundae and they were not stingey with the toppings! <3
… moreBrittany M
Unacceptable Service and Poor Customer Experience at Dairy Queen Woodlawn
Dairy Queen Corporate Team,
I am writing to express my deep disappointment with the service and overall atmosphere at your Dairy Queen Woodlawn location. If this is indicative of how your staff is being trained to treat customers, I urge you to consider the potential impact on your revenue.
During my visit, I placed a very simple order, but it was prepared incorrectly. When I politely requested a remake, the male employee working the window handled the situation in an unprofessional and unacceptable manner. Rather than remaking the order correctly, he simply added the correct candy to the already incorrect order, making it clear that my request was not taken seriously. This response left me feeling absolutely disgusted.
When I called to address the issue and informed the employee that this is not the proper way to remake an order, he denied any mistake rather than taking responsibility for his actions. I want to make it clear that I will not be treated as if I am naïve or as if my concerns are trivial by any employee.
Furthermore, the amount of candy in the treat was excessive, and the employee claimed this was normal. From a corporate perspective, I am concerned about the impact this practice could have on your food costs and inventory management. Overstuffing orders not only affects the budget but also suggests a lack of proper training and oversight.
I hope you will take this matter seriously and address the training and customer service standards at this location. Such experiences can drive customers away and lead to a decline in revenue, which I’m sure you would want to avoid.
Thank you for your attention to this matter.
Sincerely,
Brittany RPS
… moreDairy Queen Corporate Team,
I am writing to express my deep disappointment with the service and overall atmosphere at your Dairy Queen Woodlawn location. If this is indicative of how your staff is being trained to treat customers, I urge you to consider the potential impact on your revenue.
During my visit, I placed a very simple order, but it was prepared incorrectly. When I politely requested a remake, the male employee working the window handled the situation in an unprofessional and unacceptable manner. Rather than remaking the order correctly, he simply added the correct candy to the already incorrect order, making it clear that my request was not taken seriously. This response left me feeling absolutely disgusted.
When I called to address the issue and informed the employee that this is not the proper way to remake an order, he denied any mistake rather than taking responsibility for his actions. I want to make it clear that I will not be treated as if I am naïve or as if my concerns are trivial by any employee.
Furthermore, the amount of candy in the treat was excessive, and the employee claimed this was normal. From a corporate perspective, I am concerned about the impact this practice could have on your food costs and inventory management. Overstuffing orders not only affects the budget but also suggests a lack of proper training and oversight.
I hope you will take this matter seriously and address the training and customer service standards at this location. Such experiences can drive customers away and lead to a decline in revenue, which I’m sure you would want to avoid.
Thank you for your attention to this matter.
Sincerely,
Brittany RPS
Dee Jee
Best Dairy Queen around. We have three that are closer to where we live, but we drive the extra distance just to go to this one.
… moreJenniffer Wolfe
Going to this location was well worth the service we experienced tonight. I know first hand it can be very difficult working with the public especially when it’s about closing time. We went through the drive thru and was greated with a wonderful team member. She was so patient with taking our order. Even added in “what a great choice ” she was more then up beat and pleasant. The team meamber taking our payment and giving our “happy” (ice cream) was very nice as well. I appreciate our experience here tonight and thank you for being so kind. Will be back soon.
… more