Dairy Queen Grill & Chill

  3.8 – 763 reviews   • Fast food restaurant

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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Dairy Queen Grill & Chill 89406

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Reviews

Lance Livins
Was the only person at the line and instead of just doing my food and getting it to me, they park me for 35 minutes. Long enough to the point more people show up and none of them get parked. Food isn’t bad but like holy hell, it’s supposed to be fast food not wait in my car for the same amount of time a resturant would take. For fast food this expensive they should ve doing their jobs a little better, thanks a lot DQ.
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Guy Cecil
Horrible service made a online order sat in front of the store 30 mins after it was supposed to be ready workers very rude said they were busy with only 3 cars in the drive thru melted ice cream won’t ever be back to this place attached a picture of a blizzard they should tip them over in front of you know wonder they didn’t
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Stacie S
The menu price on the board was $9 something for the regular rotisserie with beverage but we got charged 11.99. Either I’m wrong or the board was wrong.
There was no lemonade on the board as a drink option but we asked for it and they did have it. It tasted so bad, my husband tried it as well and we threw it out.
Chicken was good but not hot. We didn’t get any of the 3 sauces we asked for so we had to park and I went inside. I should have addressed the price concerns but was flustered over the sauce and trying to get back on the road for our trip. No apology given about the sauce.
The amount of fries was ridiculously small. Overall not worth the price. The piece of bread was cold and not toasted.
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Shari Fritz
I was asked 3 times if I wanted nuts on my sundae. I said yes 3 times. No nuts on my sundae. No gravy in my chicken basket after I asked for gravy. Super expensive and frustrating not get what you order.
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Theresa
One of my favorite fast food places. The food is always good, and the ice cream is even better. All the employees are friendly.
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Richelle Dinieri
A few icks leading to a second bad experience. Both times visiting this location have been terrible. My major grievances are as follows:

#1 I was prompted to tip on the credit card machine.

#2 The three blizzards I ordered were served at a soupy consistency and none were “flipped” to show thickness when received. Obviously because none would pass the flip test.

#3 The blizzards were only partially mixed. After slurping through the soup on top we found the bottom half was completely missed while being mixed.

Worst DQ I have been to. Not worth the $25 spent for melted ice cream. Two chances given, I will take our business elsewhere next time.
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Thomas Moulton
So it depends on the day to where customer service and giving a crap comes to play certain days it seems like you order 2 ice-cream items and u get parked, and barely get any toppings and there’s some says where they’re on it and you feel like u got what u paid for
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D Bakk
Was shocked to see that a tip was added to our purchase amount. Sooooo sick of tip gouging. Just mentioning to give other unsuspecting patrons a heads up.
Now I have to go in to have the charge reversed. DQ lost some points in my book
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Laural Mountain
So surprised I’ve had the pleasure of moving right across the street and the place is packed from the time they open till they close
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Tab Worth
Ok, this is the second time that I’ve gone through the drive through for an ice cream cone and been horribly disappointed. I don’t ask for a whole lot from life but I do have my comfort foods.

Some chirpy little teenager tried to school me on what a DQ cone should look like by saying it “had one, two, or three balls of ice cream.” I used to make the same cones and I told her it was about half the size it should be. A “ball” is not a measurement of mass.

The teenager said she was sorry, insincerely, while the other employees glared, and made no effort to make me another. It took me forever to get the rest of my order, while half the staff was standing around doing nothing.

What I’ve gotten the last two times I went through didn’t even cover the cone part, and wasn’t worth the money I spent on it. Too bad because the cones and service were excellent a couple months ago.

You’ve lost my business forever, and I see all the owner says is “I’m sorry, please come back through and give us another chance,” with no improvement. Guess I’ll be alerting corporate to the sharp dive your quality and service has taken in a few short months.
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