Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Andrew “Andy”
I love Dairy Queen. I just moved to Natchitoches. This visit was terrible. The door was locked, though the schedule of hours and people inside indicated they were open. A customer let me in. The cashier seemed inpatient and somewhat curt. I mentioned the door was locked and she stated: I know; we’re short-staffed. No sign to indicate only the drive through was open. I felt very awkward standing at the door trying to get someone’s attention. It took 10 minutes before I could order. Staff behind the counter would occasionally glance at me. The premises were dirty, too. Water soaked receipts on the drink counter. Trash on the floor. The walls by the drink counter were in need of cleaning. The hot dog wasn’t even warm. Heck, at least try to warm it a couple of degrees.
Addendum: I have reviewed the owner’s response. It is woefully inadequate. The web address leads to some clumsy contact system. Folks, with a medical background, I can tell you that undercooked food (especially as processed as a hot dog) is dangerous. I would have hoped the response included something along the lines of: We will ensure our staff are educated in proper sanitary practices used in food preparation. Honestly, the Dept of Health needs to look at this one.
… moreDoug Joubert
One of the best dairy Queens I’ve ever been to. The food was excellent, the burgers hot, the blizzard overflowing. The music was a little loud, but otherwise absolutely superb.
… moreSeaux Much Fun
We stop here often as we drive north and south on I-49. They never used to be here, but the exit has really grown over the last few years.
It’s easy off/ easy on when traveling on 49.
The parking lot is big enough for bigger vehicles, including busses and mobile homes. Semi tractor/trailer trucks have room, too.
The parking lot is always clean when we stopped.
There is a place for your dogs if they, too, need to get out and stretch their legs.
The inside is always clean. Good size dining room with plenty of seating and is wheelchair accessible. Self serve fountain drinks are available as well as frozen treats/ cakes in the freezer.
It wasn’t very busy this last time and the employee there did a great job – sorry I didn’t get your name…
We only get ice cream when we do here and it’s always good.
Our order was completed fairly quickly and the guy brought it to our table.
The shakes and sundaes were demigod and hit the spot.
Google doesn’t have a place for me to add photos on this page – I usually can, but the “add photos” tab is not there.
Oh, and there is outdoor seating – weather permitting. Sometimes it just be too hot here to eat outside!!
… moreMary
My lunch today is -4; friesare cold and hard and toast is toasted to hard & tuff…. I order a chicken finger basket with lemonade, I ordered at drive thru-takeout. Chicken fingers were warm; overall it’s a -4…
… moreMcManus Jennifer
I went through the drive thru for the $7 meal. The Sprite was not Sprite. It was carbonated water with no sweetness or Sprite flavor.
I upgraded the Sundae to the Blizzard.
They put no lid on it. Other times I had to ask for a lid. Every other DQ I ever went to puts a dome lid with a hole at the top and the spoon sticking out. This one won’t use those. You have to ask for a lid bcz they are cheap and don’t care if it tips over in your car. I have a car with no cup holder. It fell over and half my ice cream spilt out. Of course your Blizzard will melt while you are driving home or eating your meal. Of course if you turn in and intersection something will turn over. You can’t drive and hold a drink and hold your ice cream also. They need to care about customers and just put lids when you go through the drive-thru. I understand not automatically doing it if one in in the dining room but when driving you need it.
Oh.if you prod them they put a top not like the dome with a hole that other DQ’s use. I wonder why they aren’t like the others?
… moreKassidy Kirpluk
I ordered chicken strips, waited over an hour for them and when they were brought out they were cold and tasted strange. They also gave me less strips than I paid for. The workers were also rude, didn’t even reply when I spoke to them.
… moreAnnemarie Creekmore
Went through drive thru ordered a Large Strawberry sundae and they made a small. I politely mentioned this and the window worker hollered at the other worker that it was wrong. When they gave me my sundae back it was half melted the Strawberries tasted funny. Very disappointed
… moreTaylor Zachary
I went in tonight to try to get some ice cream for my wife and I. When I ordered ice cream, they said it would be 15 minute wait because they had to finish cleaning a machine. And I said no problem I will wait and come back around in 15 minutes I pulled across fromthe drive-through window and parked and waited. 15 minutes when I came back around after waiting they told me that they would not be able to get me ice cream because they would only have milk. When I question them on it, they told me they had not started the process of cleaning it and they would not have any ice cream for the rest of the night at no point did they think it was appropriate to come and inform me that they would not be doing their job but instead waited Inside on their phones while I waited for them to do their job. The Manager came after I asked for her and said that one of them would be getting written up, but offered me no kind of compensation for the trouble I had. Poorly ran.
… moreLori Wynne
I’m not sure what was happening inside, but from the drive through it appeared to be a lot of confusion amongst the employees. I ordered two blizzards and a drink and was offered food. Then was asked to pull forward for almost 10 minutes while they made the blizzards. However, the young man that delivered them to my car was very upbeat and nice about the wait.
… moreForiest Jan Smith
Ordered food on app. Never tried ordering a cake before and I could on app, so did. Walk in there, and like usual it’s workers giving me looks while not even calling for someone capable of manning the cashier to take my order and when they do, as per usual they’re a jerk like usual. They tell me I can’t order a cake without giving 24 hour notice. The app never told me this, ask if I can get a refund. “Nope” as I turn to leave they’re bragging about how they told me I couldn’t get the cake I order. It’s always this location where staff are rude as all get out. As someone who works in fast food… you need to get better people, because the other location is a much more pleasant place to go…
… more