Debra Wilson
Took a bit to get waited on.
Not friendly.
No toast with chicken strip basket.
No ice cream with flame thrower strips. Was told you get what you order. We.were not asked and assumed the flame thrower meal advertised came with the ice cream as advertised.
Food we got was hot.
Ketchup packets picked up by ungloved hand and thrown on top of my fries. Not good.
… moreLarson Kozuszek
We went through the drive through about 9:40 and got our drinks and told to pull forward around the corner and we had to wait 20 minutes til I walked inside and had to ask about our food and they said they forgot to bring it out to us
… moreMark
Had to call store in drive thru for someone to take my order. Told to pull up to gate waited for food for 15 mins while I’m the only customer. Order received and was wrong. Won’t ever go again.
… moreAngela Draege
I’ve never had a issue before but this is just sloppy. First I went through the drive through and I had to repeat my order 3 times bacause she didn’t hear anything I said the first 2 times. I was talking slow and clearly I don’t know if it was the speaker or their microphone. I was not hateful or a typical Karen. I got my order and my cherry slush wasn’t mixed correctly, also my chocolate shake was just ice cream with chocolate syrup on the bottom. My burger I ordered has 2 giant onions on it that are bigger than the burger itself. Just looks very sloppy. The french fries taste old like they have been sitting out all day. I know that things have been really crazy and hectic with everything going on in the world but there has to be some quality to the food.
… moreCaleb Justice
I don’t think I’ve been to this place one time without having a problem or receiving the wrong food.
… moreLucabeth S
I ordered a blizzard ice cream cake for my daughters birthday. I spoke to the manager on the phone to place my order. Two days later, we went to pick up the cake we ordered and they had not even made it. Luckily, they had a Oreo blizzard cake in the freezer. When I ordered the cake, the manager asked me if I wanted anything wrote on it. I said yes. I told them “Happy 17th birthday Bryn” after they took it to the back to write on it, they brought it out and it said “Happy 18TH BIRLDAY Bryn”
They put the wrong number and spelled birthday wrong. After we told them it was wrong, they took it back and brought it back out. They had smeared the “8” off with their finger and put a “7” in place of it. They used a different color to cross the “L” they put in BIRLDAY to make it a “T” so then it said “BirTday”. They still didn’t spell it right. The writing on the cake literally looked like a kid did it at home. It was horrible. I’ve never had such a bad experience when ordering a birthday cake before in my life than this. I wont ever order a cake from the Du Quoin IL Dairy Queen again.
… moreScott Petersmarck
Google search shows that this dairy queen doesn’t close to 10pm and they are closing lobby at 9:15pm never will I do business nor bring my company to this place to do business with them nor will I ever recommend this place to anyone as a matter of fact this place should be shut down for the way thy discriminate against all their customers and as well for the refusal to serve their customers that keep them in business and employeed
… moreLaDonna Planinc
Food is decent! Takes too long to get your food even when it’s not busy!
… moreJeremy Williams
Food was great, ice cream was fantastic. Staff was very friendly even though they were short staffed today. One girl at the front counter even had to deal with a “Karen” and she handled it with grace. You all have a great place with a great staff!
… morecanineteam
I had to ask for my change of $3. They gave me my blizzard, but not the size I ordered. I was told to pull forward for my food. When someone brought my food about 10 mintues later. I then asked for my receipt saying the blizzard was a small, I wanted to be sure I didn’t pay for the medium and only received a small. She left to go back in, I waited another 10 minutes. Someone delivered to the car behind me, then asked what I was waiting for. She said she didn’t know I was waiting. She said that it was her fault and I was only charged for the small. I left without ever seeing a receipt.
… more