Dairy Queen Grill & Chill

  3.9 – 319 reviews  $ • Fast food restaurant

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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Dairy Queen Grill & Chill 62448

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Reviews

Dennis Ricketts
Stopped in to get a large diet Coke. Service was fine, the facility was clean. The only concern I have is one large diet Coke was over $4. Maybe there is inflation but that seemed a bit pricey to me.
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Skylar Harmon
Some drive-thru chick with the name Austin was really shitty towards me when I went up to the window. All I ordered was two small blizzards so I don’t know what her problem was.
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Heidi Heath
We always enjoy the food here but the employees are horrible. We came at 8:15 pm both bathrooms were locked. Employees response is someone is in there. So they must still be there 45 minutes later. The employees are also running around chasing each other while we sit here in the lobby trying to eat and talk. We could hear their entire conversations.
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Grandma 8
Love the Newton, Illinois DQ…their food is fresh and plentiful and employees are very friendly!
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Adam Stoops
The floors are greasy where the customers eat & walk. Also, the gravy has changed. It was really bad. I won’t be getting chicken strip baskets anymore. What happened Newton. I’ll go to Effingham from now on.
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Sean Hackett
We visited this place around 1pm and they were sort of busy. That is fine, I understand that. But the lady on the headset was pretty rude, was trying to rush us along. Also, we tried ordering about 3 different things that were advertised, but they said they weren’t selling yet. Then, we had to go back because part of our order was forgotten. The only thing that helped was the 2nd young lady who came to the window to give us our stuff was nice. Also, the Chicken Bacon Ranch sandwich was definitely not worth the money.
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Mark Vanbibber
Food and icecream is always good, but they move at a turtles pace. People after us got served there food before us and all we ordered was three icecream shakes. I guess it just depends on who’s working.
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William Kater
Very disappointed. Walked in and stood and waited to give order because employees were to busy talking to wait on us. Got our food, 2 single cheeseburger meals. The burgers were cold. The buns were dry and hard. And the fries were cold.

Couldn’t even eat it all it was so bad.

And to beat all, there was a sign on the wall where we set that said “Best burgers in town”. I feel sorry for newton if this is their best.
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Dakota Muncy
I ordered a chicken strip basket with NO gravy, but I got gravy anyway. My fries were cold, and so was my chicken. The workers were slow. It took 15 minutes for my food to get out to me. Fast food? More like slow food. Fan food? More like I’m not a fan food
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Drucilla Sthay
I went through the drive thru and placed my order for a medium s’mores blizzard a pup cup and a strawberry banana blizzard. I get to the window and paid for my items the handed me the s’mores blizzard and the pup cup. Then when they handed me my blizzard they said here is your banana split blizzard. I let them know I didn’t order that and I asked what was in it and they said it was basically the same thing but it has pineapple’s in it. I cannot have pineapple. One of the gals loudly said oh my god with an attitude. The one at the drive thru said they do not have a strawberry banana blizzard. I found it strange because I either get a strawberry banana shake or blizzard at this establishment. If I would have taken a bite of the blizzard they was handing me I would have had a severe allergic reaction and ended up in the hospital. What truly disturbed me was the behavior of the employee who made my blizzard and how she reacted in front of me and other customer’s inside the establishment. If this is the kind of people they hire then I will drive 20 miles out of my way to get great service and no attitude from Dairy Queen employees. I will definitely start getting my ice cream from effingham or greenup because they have never had any problems making my shake or blizzard and they always have great customer service attitude.
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