Todd Finch
The DeKalb Grill and Chill is the place to be for delicious food and yummy sweet treats! The staff was super friendly and the atmosphere great. This family run business has been well established and they certainly know what they are doing. Go on in and have some delicious food, you will be happy you did!
… moreTroy Taylor
We have been supporting this location for years. We came for lunch and were waiting in line behind someone who was taking a cake order. After their order was complete the staff member walked away. Two other people came in after us and the staff immediately took their order. I’m not sure why we were overlooked? Waited 20 minutes in the dining area for our lunch. Walked back to the counter and was told our meal had been “erased”, but they would make it and bring it out ASAP. Another 10 minute wait. Went back for a sundae (came with the meal) and ordered a blizzard for almost $6. The blizzard was smaller than the included sundae. Really bad experience, really poor customer service, questionable if we’ll go back as our recent visit wasn’t a good value for our time or the money.
… moreSarah Klein
Make sure to watch closely as you are being handed your ice cream in the drive through. I was told to be careful as the employee handed me a dripping/overflowing blizzard, that as she handed it to me, went down my coat and all over my car. The employee then just handed me napkins and pretended to sweep. No apology whatsoever.
I read other reviews where DQ responded by stating to contact the franchise owner, which I did, but no response.
Update to response: It’s frustrating to see the same generic response here after being ignored privately. I feel like no one at the store or in ownership has taken responsibility. This experience has really changed how I view this location.
… moreAbigail J
I had a great experience at Dairy Queen thanks to one of the very handsome team members who really stood out—friendly, professional, and incredibly attentive to detail. He was about 5’5″, had brown hair, and handled my order with such care that it genuinely elevated the visit. I was surprised (and impressed) to learn he’s an aerospace graduate—his precision and calm demeanor really showed. It’s not every day you get that level of service at a fast-food place, and it made my visit memorable. Definitely someone who deserves recognition!
… moreKathy
I went there the other day and this girl Ashely was super nice!! I asked her which dessert she would recommend and she recommended many!! She was sooo patient and nice. I saw her make my heath and caramel brownie cupfection and it was DELICIOUSS. I also saw her help this old lady who didn’t speak English. Nice and bilingual! #GreatCustomerService. I will go back maybe everyday
… moreHylian memer (Priicklle)
So I just had my first burger there for the first time (Usually went there for the cold treats when I did) and it was so God damn good I legit stopped eating after the first bite to write this review it was genuinely so good I am crying whoever made my burger is guaranteed a ticket into heaven
… moreMiscellaneous Muzik
Service was great, food was just okay and the atmosphere was chill. The free wifi moved a tad slow for my liking, plus the chocolate machine was down, so I couldn’t get my ice cream fix.
… moreBrando Toe
Fair selection of foods to choose from and the Ice Cream as well is decent. Quick service, the staff was nice.
… moreJesse Reyes
Restaurant is always clean and food is fresh and hot and they have good selection of food and ice cream to choose from. Price is reasonable. I definitely always go back.
… moreJessica Murillo Vargas
Food was good! Very clean atmosphere! Customer service was great! Very friendly
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