Erica Marie
This is the worst dairy queen I’ve ever frequented. I’ve been waiting to see if it would get better before placing a review, but it’s only getting worse. Today, we waited EIGHTEEN MINUTES in the drive-through, with only 2 cars in front of us, not moving. Just to FINALLY get to the window, AFTER the speaker, to be told they can’t give us our mobile order through the drive-through, and we have to pull around and come inside. We’ve been doing drive-through for our mobile orders since we moved to tea over a year ago. There’s a reason we choose to drive through over going inside. We could have gone in and out to grab our food in less time than we waited in the drive-through, but no. We had to wait 20 minutes just for them to tell us they refuse to hand us our food. What’s the difference between handing it to me through the window and me walking in? None!! So, then, we had to go inside and wait EVEN LONGER to be helped behind other customers that JUST walked in. Make it make sense. You’re not running a very good business. It took a grand total of 38 MINUTES to get our food. And they were out of the one thing I wanted. When we aren’t waiting FOREVER for our food, they’re messing up our orders. I bought a large blizzard with my meal, and they sent my husband home with a SMALL. And they did not put ANY BBQ sauce on the BBQ BURGER I ordered. Why would i want a plain burger with no sauce?? I dont even dare to order any onion rings because they’re always trash. DO BETTER DQ.
EDITED TO ADD A PICTURE:
my large blizzard wasn’t even all the way full. And they usually dont even mix it all up well, so the first few bites have ALL the toppings and the rest of the blizzard is vanilla ice cream. I even paid for extra brownie batter and there CLEARLY wasnt extra anything.
… moreAshley Petroff
I have not once had a good experience at this DQ since it opened. My fault for coming back but the options in Tea are not alot. Sitting in the drive through constantly for 25 plus minutes is a joke. New management and employees need to be hired!
… moreMilo Star
This is about my 10th time coming here since they opened. It’s probably the slowest fast food restaurant in the country. No matter what time of the day you show up. I don’t know who the owners of this location are but apparently they have never been to a fast food restaurant before
… moreSabrina Meador
I’ve been here for 45 mins and still havent got my food. 1 person. And I got a 3 piece chicken strip basket! This is always the case. They are always so slow here…
… moreSantana Kitson
Super slow, I waited about 5+ minutes for them to speak to me over the intercom. I began to think that they weren’t open. They proceeded to take 25+ minutes to make my food. I didn’t actually get my food until I drove away from the drive through and went inside to get a refund. I went back to my vehicle began pulling away when they came running out with the bag. I told them that I didn’t want it anymore as I got a refund and that I’d understand if it were a sit down restaurant but theyre called a fast food restaurant for a reason. The man proceeded to hide a laugh at me and went inside.
Food, was typical DQ food.
… morePrecast
Sitting in the drive through for 30min before even getting older taken is unacceptable. In that time only 2 cars ahead of me got food. I left after I was told it would be longer before my order could be taken. How long would I have waited for that food, hours?
… moreC C
We got the 7$ deal and it was perfect the hamburger and fries delicious! Unfortunately they were already out of chicken by 12pm but besides that the workers were great and wait time was quick! And can’t forget the ice cream! Delicious!!
… moreAaron Skinner
I ordered a “large” brownie batter blizzard and here is what I got, so if the size isn’t a issue all three of ours were incorrect and only the top 1/3 to 1/4th had ANY topping mixed in them. As someone who actually worked at a DQ 20yrs ago I can tell you it can and should be done allot better.
… moreBrad Garry
This review is after many attempts at this dairy queen. There has not been one time that I have been there that has been satisfactory. Blizzards have always been a disappointment, as well as the food. Tonight was the last time I will ever go there for anything. 2 small blizzards was the order. After over a 15 minute wait with only 2 vehicles in front of me, I get the 2 blizzards. One looks like a blizzard and the other looks like a cup of ice cream and I was told they are the same thing. See Pic. I left with taking both because I couldn’t wait another 15 min for anything to be remade. After trying to eat the so called blizzard, it has basically no candies of the blizzard ordered. Both of the blizzards we ordered tonight tasted bad enough we couldn’t finish them and prompt me to write this review. I will never be going to the Tea dairy queen ever again. I have been burned to many times from this place.
… moreMike Slagle
Ordered a 4 piece chicken strip basket with a large fry and coke. Pictures show the amount and quality of the food.
Sat at the drive thru for 20 mins before order was even taken no cars in line in front of me. Will head into Sioux Falls next time.
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