Chris Hable
Ordred a chocolate malt and was given the malt pictured. When I asked the cashier to mix it better he said and I quote ” It is mixed, we put the stuff in the bottom.” Terrible customer service.
… moreConner Wolf
Every time I order the soft pretzels they’re always hard and stale. I wouldn’t mind waiting for fresh ones, just sick of getting home only to find the little treat I got myself after a long day is just a disappointment. Food is otherwise pretty good.
… moreLindsay Lundgren
Four days before a birthday, I submitted a custom cake design request to fill the space with frosting balloons. I recognize that not every DQ employee will be an immaculate decorator, but it looks like very little effort went into piping.
… moreBrian Voss
I’ve frequented this restaurant several times over the past couple years and have consistently been highly satisfied. Food is fresh and tasty, the ice cream refreshing. Friendly and attentive staff.
… moreFrancine Smith
This location is not good. They are super slow. The food is gross, the toast isn’t even toasted, and they are stingy with the fries. The layout is super weird and the tables are too small and narrow. The cashiers are unfriendly and don’t give you a receipt.
… moreSunnie L
Staff are very friendly! The place is also clean; not sure if it’s the humidity, but the floors felt sticky I know it usually happens with certain shoes, and humidity.
I got a kids meal, and a combo meal on mobile app for to go.
The adult combo meal was fine.
But the kids meal was missing cheese, ketchup, pickles, and mustard. It was literally just a hamburger. I didn’t choose to remove the regular stuff either, so I’m not sure we just received the patties with bun. Picture is of our order, and the hamburger. I did see on the app that it was removable, but I didn’t select to remove those as my toddler likes them and was expecting the pickles.
My toddler was already more than half done, and not at DQ when I figured it out.
If they did it to my order, I wonder how many other kids meals they’ve done it to.
Overall, I would go back again to this location though.
… moreMatt Lindholm
I have been coming to this location for many years. Like most fast food places, the service leaves something to be desired. While our interaction with two cashiers was pleasant, the one with the person who made our cones was not. This person made great cones in a timely manner, but they seemed to despise that they had to make them. After a kind thank you and compliment from us, smthey stormed off mid-compliment. Certainly, we understand needing to get stuff done, but a quick “you bet” or a smile goes a long way. Customers appreciate it.
Anticipated response from the owner:
Hi Matt, we’re sorry to hear about your experience. We appreciate your feedback and are always listening to our fans. We hope you give us another chance next time you’re craving DQ food and treats.
… moreLily Frederickson
The quality of this location has really gone down hill. I ordered a blizzard and this is what I received. Not full. The worker processed to flip it but stopped halfway of a full flip. At least he flipped it; half the time I go to this location they just hand me my blizzard with a lid on and wish me a good night. I was also never asked if I wanted a receipt as I know there is a survey to ask about my experience.
… moreRebecca Tolson
Terrible service! The blizzards were dripping and sticky out the window, they forgot our pops(came with a meal so we were still charged for them) and one of the blizzards was a mint chip, the entire thing is a giant hunk of chocolate, which can be nice but not what I ordered. The other one, a Cotten candy blizzard had an entire bottom season of unmixed raw vanilla. The lady at the window(we when had asked for napkins responded with just a simple “the ice cream gets little crazy around here.” would not recommend visiting!
(We didn’t get to go and get any of it fixed as the drive threw had a least 10 cars, and they were lined up down the road)
… moreBosephus P
If you have been to one Dairy Queen, you have pretty much been to them all – the main difference is the staff. I was served by what was probably the manager, and asked her to suggest something light – and with a huge smile she recommended a small caramel sunday with nuts – it’s what she usually has. It was perfect. She even gave me the senior discount without me having to ask for it.
… more