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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
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DQ Food and Treat in Mason City, IA, 3481 4th St SW
DQ Grill & Chill Restaurant. Start an Order. Set as my favorite DQ location. Map of Dairy Queen Location:: 3481 4th St SW, Mason City, IA. 3481 4th St SW. Mason …
Dairy Queen Locations in Mason City, Iowa | DairyQueen.com
Find a Dairy Queen in Mason City, Iowa and enjoy fast, convenient, and delicious food. Happy tastes good!
Dairy Queen Grill & Chill | Mason City IA – Facebook
Dairy Queen Grill & Chill, Mason City. 376 likes · 3 talking about this · 582 were here. Fourteen Foods is a multi-unit owner and operator of 230+ DQ…
Reviews
Ashley Rottinghaus
I ordered a Blizzard ice cream cake for Father’s Day, and the whole process was fantastic! The staff was friendly and helpful when I placed the order, making everything easy. Huge shoutout to Jasmine, the cake decorator—she knocked it out of the park! The cake was not only beautifully done but also tasted exactly like the Dipped Strawberry Cheesecake Blizzard. It was a big hit!
… moreCassandra
We arrived with several customers there. We placed our order and waited. As we were waiting for our order I realized most of the customers looked unhappy. After 15 minutes most of them had been taken care of. I looked around and noticed how filthy the place was (I have pictures) the trash in the work area had over flowed there was ice cream on the floor, a customer finally went over and cleaned up the trash that the employees were stepping over. The bench was dirty. And then when finally got my food they served us on a dirty tray with our French fries spilling out on the dirty tray. One of the ladies in front of me waited 25 minutes for a blizzard and ice cream cone. She also pointed out that someone’s food had been sitting on the warmer for over 10 minutes, not a safety hazard but frustrating for the customers waiting. I placed my order at 5:04pm and didn’t start getting my food until 532pm they brought the order put in segments one person got ice cream then some hot food came then some ice cream. After the food was there I waited a few minutes and then went to tell them we didn’t get our pretzel bites and our bottled water. She told me they don’t sell bottled water which I pointed to the menu and said that I was supposed to get a bottle of water she then asked someone else and they brought me my water. My pretzel bites took awhile and they forgot my queso. He brought my queso and told me careful it’s hot, the container had melted from being so hot so I asked for a new queso. My daughters sandwich wasn’t right but I didn’t even want to mention that. We went to DQ for somwthing quick because we have a long car ride and absolutely regret it. I finally got my entire order at 545pm. This location was gross, customer service was lacking, and the wait time was absurd. I will not be back at that location again.
… morevanessa rivera
I buy a chicken sandwich and onion rings i decide to get in the parking lot.And now i’m just thinking to go back inside and buy more These are the best onion rings the i eat in mason city
… moreBrooke Everett
I’ve been here two different times, and twice now I’ve ordered a strawberry banana malt. Both times I was given a large cup of milk with strawberries and bananas. Malts are supposed to be thick — this wasn’t even a shake, just milk. Awful quality.
… moreJordan Zimmerle
Aeriel was great she provided amazing service and catered to my needs when I was having trouble deciding what I wanted. Her overall energy was very welcoming. DQ make sure y’all take care of this woman, Godbless !
… moreKailyn Foster
We went through the drive thru where the gentleman taking orders told us they didn’t have a topping they had two weeks earlier. We were then told that we cannot customize blizzards and had to order from the ones listed on the menu. We left the drive thru and went inside. The girl taking orders inside was more than happy to take our orders and not only did they have the topping, she also customized the blizzard.
On a separate occasion, a couple of weeks later, we went back through the drive thru and the same gentleman was working. He again told us what he had told us weeks prior and when we tried to explain it had been done last time he asked us to pull to the window. We pulled to the window and a woman helped us and was again able to get us what we were looking for.
We know everywhere is short staffed but he was impatient with us when we tried to explain that it could be done.
… moreOn a separate occasion, a couple of weeks later, we went back through the drive thru and the same gentleman was working. He again told us what he had told us weeks prior and when we tried to explain it had been done last time he asked us to pull to the window. We pulled to the window and a woman helped us and was again able to get us what we were looking for.
We know everywhere is short staffed but he was impatient with us when we tried to explain that it could be done.
Fun times
I especially like the service especially this one guy named Ivan he was so helpful and caring in every need I ask it of the area of how he was there for us even though it was just food. I give dairy Queen the awesome elephant award.
… moreMichelle Higbee
The soft serve is great their blizzard are good but there shakes are way to thin it is like milk.
… moreDavid Spivey
Amy (Drive thru girl) was absolutely amazing, her customer service skills were spectacular…This group has it all together..Great leadership…obviously..keep up the good work..Manager on duty Pam? Was exceptionally professional as well..
… moredebra tiernan
This was by far the worst DQ we ever been to. The counter girl and the drive thru girl were working very hard but the gal who was cooking was just awful. We waited 58 minutes for our food. My husband received his but I did not receive mine. And when they finally brought it out the burger was cold and I never did get my French fries. Extremely disappointed.
… more