Dairy Queen Grill & Chill

  4.1 – 332 reviews   • Fast food restaurant

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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Dairy Queen Grill & Chill 49870

Hours

Tuesday9:30 AM–9:30 PM
Wednesday9:30 AM–9:30 PM
Thursday9:30 AM–9:30 PM
Friday9:30 AM–9:30 PM
Saturday9:30 AM–9:30 PM
Sunday9:30 AM–9:30 PM
Monday9:30 AM–9:30 PM

Address and Contact Information

Address: 413 US-2, Norway, MI 49870

Phone: (906) 563-9260

Website: https://www.dairyqueen.com/en-us/locations/mi/norway/413-w-us-highway-2/659/?utm_source=organic&utm_campaign=yext%2F&y_source=1_ODk5NTAzMy03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

Menu Photos

Order and Reservations

Order: Order online

dairyqueen.com

Photo Gallery

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Reviews

Phyllis Carlson
It’s usually good at this DQ, but I’m not impressed today. Ordered a peanut buster parfait, got what what was basically an extra large hot fudge sundae. Fudge on the bottom, chopped (not whole) peanuts, ice cream to the top, then more fudge & Chopped peanuts. Plus, the ice cream was half liquid. Found out later they were out of whole peanuts, if they’d told me that I could have ordered a hot fudge sundae with Chopped nuts on it for a lot cheaper. I haven’t had a PB parfait in a long time & was really looking forward to it.

One other thing, if you eat here, grab a sweater to wear, it’s always freezing in here, that’s why I only gave 3 stars for atmosphere.
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Renae Kiser
Norway DQ is the Sunday sweet treat stop for our family- we are suckers for a cookie dough or s’mores blizzard, but the real star of the show is both the staff and the service. Made to order fast food can cause frustrations with guests because it takes time, however the staff is kind and consistent in their service. We ordered a S’mores Blizzard birthday cake recently and I will let the photos speak for themselves. We could not be more thrilled with how it turned out- perfect for a 26 year olds birthday! And the best part- it was FREE because we use the app!
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Gary Peterson
This place lacks management would be my only guess, it’s unfortunate as Norway, MI is stupid limited on dining options and DQ at this location always did a fine job as I can remember. But the last year or so it’s been ROUGH.

IDC about waiting, IDC about writing a complaint about pricing as that’s kinda out of their control. But what does matter is the quality of food, accuracy of orders, and sanitary environment.

These three areas are significantly struggling at the Norway location. I’ve tried several times to see if it was just a one time issue but after 8 or so attempts at ordering from this location over the last year each time was lacking.

Food burnt, food sloppily prepared, front desk area rather filthy at times, and orders filled inaccurately. But the last time I ordered? Yeah it was terrifying and made me say my god what happens in that kitchen must be left to the imagination for ones own sanity.

Pictures show;

Hair found in burger, pulled out and set on side of packaging by customer.

Stock from head of lettuce included on the burger

Chicken sandwich absolutely torched a long with onion rings.

Chocolate shakes with significant dumpage on lid and sides.
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SAS QUATCH
Had Mushroom and Swiss with fries $7.20, not worth it. Patty was dry, bun looked and had texture like someone sat on it for 2 days, small handful of fries. Left hungry and disappointed in fast food again.

This DQ and the DQ in Marinette WI. should stick to ice cream OR learn from the franchise how to do it right.

I also bought an Oreo ice cream cake, had it tonight……was delicious !!!!!
The ice cream is the only reason for 3 stars instead of 1.
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Alec Cope
Wait times are diabolical. It wasnt like this a few years ago. If youre in a rush or on a time crunch do NOT come here.
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Joleen Adank
Literally just had the worst experience I’ve ever had at a dairy Queen at this dairy Queen. We came around closing time and we’re told they were only serving ice cream that was fine. We then got up to the window paid and were told that the ice cream machine had already been shut off and it would take 10 minutes to get our ice cream. We were offered a refund so we said yes. The cashier was then unable to issue the refund so he just gave us 20 bucks cash even though our order was 20 bucks and some change. He also took forever trying to figure out how to refund us. He also rushed my husband to order saying he was about to turn off the lights.
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Mac Coricc
35 mins, 15 of which I had my ice cream melting and 10 of which I watched my order sit there getting cold, while the lady made everyone’s ice cream and then to top it off my order was wrong. Lame.
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Roy Hubbard
Don’t go to Dairy Queen very often been a few years because in our town or Dairy Queen is terrible. Decided to stop at this one in Norway when passing through today I’m glad we did. Everything was quick and easy and was good and great service and friendly workers.
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Pat Dani
Burgers were horrible. Dry and stiff. Cook didn’t have hair back and was hanging down . And please pay attention to the people that you hire!!! Do not hire people that you don’t want to have waiting on you. Oh the ice cream was good and fries.
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Charlene Williams
There aren’t a whole lot of places to eat in Norway so we went to DQ. What a total disappointment. First of all when I drove up the garbage container was so full of trash you couldn’t get one more thing in it and it was 12 30 lunch time. The last time 2 months ago it looked tge same.
Sitting in the dining room trying to eat and fruit flies are flying all around our table. Gross. Then when we came to throw our garbage away in the refuse container all kinds of fruit flies came flying out of it. Clearly that hadn’t been emptied in days. Perhaps health authorities need to have a phone call made to them. Pure laziness on the employees behalf in not taking the trash out daily. Disgusting! Where is management? Who holds them accountable. Can’t see them staying In business much longer under those circumstances. Sad and disappointed.
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